2,362 reviews from our car dealer reviews community
Leave a review for Concept Car Credit
Leave a review

2,362 reviews from our car dealer reviews community

Leave a review for Concept Car Credit
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"I'd highly recommend this company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I went to Concept Car Credit due to the relationship between the finance company and the dealer, interest rates and cars available. They made it pretty easy to get it sorted. All arranged over the phone, spoke to Omar who sent images via messenger and then had a test drive. The service from Omar was phenomenal, he made it so easy and he took care of everything. Nothing felt too big for him, he listened to me and answer all my questions. I'd highly recommend Concept Car Credit.

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Aftersales from Concept Car Credit in response to I'd highly recommend this company

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"What a service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Absolutely brilliant service. Right from the 1st call my salesman waa on the ball with everything. Rang them Monday and by Friday I got the train over to the dealership and picked up my new car. Omar, what a star you are. I guarantee 110% I will be back

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Aftersales from Concept Car Credit in response to What a service!

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Hassle, Stress free experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Loving the car ! it’s a beautiful car in good condition, I’m very happy with it. I did an online search for a car, then contacted them at Manchester and Sett talked me through the process. It was a hassle free, stress free process and I found them very welcoming. I more or less just went to test drive the car and we did the deal, drove it away with an hour. They offered to sort me out again when I want to upgrade or get something newer. I don’t worry anymore about my car breaking down because I have a decent reliable car now, its like a weights been lifted off my mind.

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Aftersales from Concept Car Credit in response to Hassle, Stress free experience

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"I am very very happy 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything is cool with the car, no problems, I’m quite happy. I was applying for finance with different companies and Concept Car Credit called me back and got me accepted, I was very very happy. Communication was perfectly done. I was shown videos of cars and had calls as I didn’t have time to go down due to distance. Jamie was helping me on the phone with the paperwork and the staff were so nice. They sorted out delivery to outside my door and the car was delivered perfect by Chris. Only thing was he didn’t go through much to do with the car but it wasn’t a problem. I’m so grateful to have been accepted. I've already recommended my friend who’s bought from them.

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Aftersales from Concept Car Credit in response to I am very very happy 😊

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"I got accepted straight away"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was easy getting finance and this was my 1st time. They accepted me straight away and showed me the car. I came to look at it and the staff were lovely, Omar was always here to help me, replying to me straight away. It felt amazing to drive away with my first car, I would recommend.

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Aftersales from Concept Car Credit in response to I got accepted straight away

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Very easy to apply online"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I found it very easy to apply online and they contacted me back on whats app and went through the whole process. They were constantly getting touch letting me know about other cars that came in and when they has the car I was after I then went down to see it. I collected the car and it was excellent, nothing up with it at all. Concept Car Credit went out and out to try and make sure you could get something that was affordable

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Aftersales from Concept Car Credit in response to Very easy to apply online

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"As good as it gets!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Five Stars

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Aftersales from Concept Car Credit in response to As good as it gets!

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Their communication was 100% perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything is fine with the car. Me and the misses were looking for car finance to get approved and we contacted Concept Car Credit. Their communication was perfect 100%. They managed to get me a car within the next following day. We went to see it and drove it away the same day. I've never had finance before but I will use them again as we will be needed a 7 seater for my partner.

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Aftersales from Concept Car Credit in response to Their communication was 100% perfect

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Seat Leon"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Getting approved was the highlight for me. I physically didn’t see the car until it arrived by delivery, I just saw a couple of pictures so the things I had to repair weren’t picked up but they did refund me. I would prefer more access to the website to see what’s available. They approved the finance quite quickly, the paperwork was sent to me so I had to read through it and there are a few things I need sorting but the dealership refunded me for the repairs however the Media system is intermittent with a glitch but generally the car is ok. In future, I will go and see the car in person.

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Aftersales from Concept Car Credit in response to Seat Leon

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Highly recommendable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

So far so good but I have recently needed to re-gas the air con. I originally did an online application then they reached out to me. I was lucky with the whole thing. They showed me five options of cars in my price range and im happy with the one I chose, it’s a family car. I wasn’t expecting to get the car the same day. It was very smooth, easy stress free. Very good feeling to have it all done so quick. The salesman handled my matters very well and got me a phone charge when I needed one and a cup of coffee. I can't remember his name but he was good, did a fantastic job went far and above to be fair.

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Aftersales from Concept Car Credit in response to Highly recommendable

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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Dealership Information

WELCOME TO THE WORLD OF
CONCEPT CAR CREDIT

We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2362 reviews4.8 out of 5 stars — Rated Excellent
Excellent
2065
Very Good
283
Average
13
Poor
1
Terrible
0

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    Contact Information

    Address

    Concept Car Credit
    Unit 1 Europa Trading Estate Stoneclough Road
    Manchester
    M26 1GG

    Get in touch

    01204 466 400
    https://www.conceptcarcredit.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:30
    Sat 09:00 - 18:00
    Sun CLOSED

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Concept Car Credit

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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