117 reviews from our car dealer reviews community
Leave a review for Hampshire Vans
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117 reviews from our car dealer reviews community

Leave a review for Hampshire Vans
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"Went out of their way to look after me"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I bought from Hampshire vans due to their reviews on their website and online as well. Came across these guys in Southampton and they seemed to have a good rep. I live in Glasgow so asked a friend to look at the van, he sent me a video. Communication was pretty cool, really good. Van wasn’t perfect, little overpriced in my opinion but due to the history of the van, it was an honest van. I flew down to get it. Found a few things wrong. They sent me the receipts to show they had been fixed. The guys are good, right on any faults that we found. Generally, a very pleasant, enjoyable way to spend my hard earned money. Would definitely recommend & potentially use again for my business. I would never give anybody five stars as nobody is perfect but this isn’t to say they weren’t great, four & a half stars at a push. They went out of their way to look after me and I was really appreciative of that.

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"Definitely be using again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Ford Transit is brilliant. I wanted a van for my business, saw they had a nice one on their website & chose to go there. I dealt with Ed & Dec at Hampshire vans, they were both really helpful. They brought the van to me to test drive so I didn’t have to go to them. I will definitely use them again, process was real easy & helpful.

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"Honourable and spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Fabulous company, I found them to be honourable, they were spot on. I had a previous Kangoo which was written off so was looking around and found Hampshire vans on line. They delivered the van for a test drive 250 miles away and said if I like it buy it, if not we’ll take it back. Absolutely brilliant, couldn’t fault them. No pressure, friendly people. There was no light fitting in the back so Hampshire vans said for me to get one locally and they paid for it. The van is in good order with new plywood fitted in the back. Dec & Ed were absolutely brilliant, nothing was too much trouble. Good on aftersales, would definitely recommend!

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"Best on price"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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We needed a bigger van for work and the one we found from Hampshire vans was best on price and within our budget. The team treated us well.

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"Brilliant customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It has been great, no issues at all. The customer service was very good, it was brilliant, very quick. And the van was cleaned and valetted for me fantastically. I would rate my experience a 5/5.

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Aftersales from Hampshire Vans in response to Brilliant customer service

Thanks for choosing Hampshire Vans. Your business means a lot to us and we really appreciate your feedback!

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"Everything went well"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Service was very good, everything went well, It was all done quickly, the paperwork was done nicely for me. Quick and efficient. I am happy with the van I got. It was clean and valeted. I would give Hampshire Vans a 5.

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Aftersales from Hampshire Vans in response to Everything went well

Thanks for choosing Hampshire Vans. Your business means a lot to us and we really appreciate your feedback!

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"Impressed with efficient communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Been perfect, they guy I dealt with Dec he was very helpful. I enquired if I could go and see than van, and he was straight on it. We whatsapped throughout the process, test drove it and everything was perfect, couldn't fault it. We took about a week to collect it and in that time Dec noticed a little crack in the windscreen He got this replaced for us before the collection. I think what impressed me most was the efficiency of communication and I think with it being done through Whatsapp it is so much nicer, they can just quickly answer at any time of the day, rather than having to go through the old fashioned waiting on a call or emails. I would of course rate my experience 5 stars.

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Aftersales from Hampshire Vans in response to Impressed with efficient communication

Thanks for choosing Hampshire Vans. Your business means a lot to us and we really appreciate your feedback!

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"Bravo!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

If you’re in the market for a used van definitely pop to see Dec and the team! From the excellent coffee through to efficient delivery of the van every step was a pleasure. No hidden extras or unexpected surprises, just good old fashioned professional service. Bravo!

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Aftersales from Hampshire Vans in response to Bravo!

Thanks for choosing Hampshire Vans. Your business means a lot to us and we really appreciate your feedback!

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"Been fine so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Everything has been fine so far, the service was quick. It was the first time we had used this dealership, they are actually nearby and we saw an ad online. Everything was as described as in the advert, nothing was hidden from us. It had all been prepared and cleaned ready for when we wanted it. Can't complain at all, if we needed to we'd use the dealership again.

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Aftersales from Hampshire Vans in response to Been fine so far

Thanks for choosing Hampshire Vans. Your business means a lot to us and we really appreciate your feedback!

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"Good as gold"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I dealt with Declan at Hampshire Vans and he was good as gold. The sales side of things were absolutely fine. I have dealt with the aftersales think his name is Tom and this is a consultancy type aftersales and I have found there is some wait times with them, but they are dealing with the issues I am having with the sensors. I'm waiting on some paperwork from them, unfortauntly the paperwork is from the previous owners so out of Hampshire Vans control.. I do find sometimes that some places will tell you what you want to hear, but with these guys were straightforward, I didn't feel any pressure at all, freedom on the test drives. In time if I ever do need a van again I would defiantly go back and use them

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Aftersales from Hampshire Vans in response to Good as gold

Thanks for choosing Hampshire Vans. Your business means a lot to us and we really appreciate your feedback!

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Dealership Information

Here at Hampshire Vans, we pride ourselves in our extensive range of second hand used vans in Southampton, Hampshire. Our dedicated team are here to provide the highest level of expertise and advice when finding the right van for you and are on hand for any questions you might have. 3 Months - 5 Star Warranty with Warrantywise Available (Extended 6 or 12 Months also Available) All Vehicles are HPI Checked, Fully Serviced, MOT'd where applicable, then Valeted to a High Standard.

Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
117 reviews4.9 out of 5 stars — Rated Excellent
Excellent
111
Very Good
6
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Hampshire Vans
    Unit 188 Empress Road
    Southampton
    SO14 0JY

    Get in touch

    023 8017 3528
    www.hampshirevans.co.uk

    Opening times
    Mon 09:00 - 16:30
    Tue 09:00 - 16:30
    Wed 09:00 - 16:30
    Thu 09:00 - 16:30
    Fri 09:00 - 16:30
    Sat 10:00 - 15:00
    Sun CLOSED

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    96%
    Percent of reviews responded to by this dealer

    Additional Information About Hampshire Vans

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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