Anonymous, April 2026
"100% recommend "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Jakub helped me through the entire process and answered all my questions. He said he was new but he knew a lot about the differnt finance agreements , anything he didn’t know he came back to me very quickly
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Mr J, February 2026
"Professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
It was my pleasure to connect with
Emil very informative transparent and efficient ambassador
I had great confidence in buying into his brand and the cox company
.He is a credit to the whole team
Polite well mannered with great costumer skills
We completed the sale within a four day turnaround amazing hassle free business.
Many thanks to the team in Lancaster I will be recommending to friends and definitely staying as a loyal customer to them .
Kind regards.
Mr Johnson 30.1.26
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Alex M, January 2026
"Ben was top notch "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
No pressure, no time wasting just proper down to earth people who genuinely care about their customers. Shoutout to Ben.
Reviewer has confirmed their email address
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S S, January 2026
"My Skoda Scala"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I had the luxury of purchasing a fantastic Skoda Scala from Declan at Lancaster auto mart. He was brilliant and made it really smooth and easy to buys thanks Declan.
Reviewer has confirmed their email address
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Anonymous, December 2025
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
We had a great experience with Lancaster Automart start to finish, we dealt with Declan who was very helpful. Thank you
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Brian E, September 2025
"My new car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
I recently bought my car from Lancaster Automart and had a fantastic experience from start to finish. The team were really helpful, kept me updated throughout the process, and made everything simple and stress-free. The car was exactly as described, prepared perfectly, and ready to go on collection. I couldn’t be happier with the service and would definitely recommend them to anyone. Thank you Lewis!
Reviewer has confirmed their email address
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Alexander L, July 2025
"top customer service from lancaster vw"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
brilliant service from Lancaster, lewis was a delight, nice and understanding- met all of our wants and needs. found us the perfect car and can't wait to pick it up next week.
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Jackie N, May 2025
"Great service with a smile"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
After many weeks pondering buying a newer car we settled on Lancaster vw! We were seen by Ben lambert who was very accommodating to all our questions and answered us in great detail! We can’t fault the service we received and would highly recommend asking for Ben for anyone who is thinking about buying a used car or indeed brand new car!
Reviewer has confirmed their email address
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Fernando S, April 2025
"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Ben went above and beyond for me and my partner, will be back again!
Reviewer has confirmed their email address
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K S, April 2025
"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Lancaster Automart provided a car buying experience that was excellent. I ended up buying a car from them after some back and forth as i had a lot of questions and queries. Ben provided me with a clear, informative and detailed video presentation of the car to put my mind at ease. I have to mention the exceptional service provided by Ben for answering all my queries and concerns and demonstrating great customer care. He was incredibly enthusiastic and kept me fully engaged throughout the buying process. A genuinely great professional making my car buying experience a smooth and enjoyable experience. I can’t thank him enough. Well done Lancaster Automart.
Reviewer has confirmed their email address
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