Had a great experience at A1 Ortos. Luke’s communication from the outset was brilliant and I couldn’t be happier with my car. Thanks again guys!

I went in the showroom with a specific list of what I wanted down to the interior and exterior colour. Luke was top notch! It took him a while but eventually he found me exactly what I was looking for. I really couldn’t be happier not only with my new car, but the service and professionalism shown by this guy. Thank you for your time and patience Luke. Oh, and he also makes a cracking coffee!! Definitely recommend and I will be back!

The show room was top class. Sales staff very helpful. Even sorting vehicle tax out for me saving even more hassle when it comes to buying new car. No pushy sales staff just left you to it and nothing was a problem for them. Will certainly be back in a couple of years

Definitely recommend A1 Ortos when buying a new car. Great service and staff.

Great customer service all friendly, be going back to a1ortos in the future highly recommend.

Me and my partner travelled down from newcastle 24 hours after reserving a car ..we were told the car was just as it had been advitised and the it would have a new 12 month mot and service ..upon arriving we were greeting by our salesman luke..lovely warm welcome asked how are journey was and offered we refreshment..which we gladly excepted..love and be hold he stuck to his words the car was there waiting for we to view it ...everything luke had said about the car was just as he had said in fact it was better ..it was immaculate we were left to look over her alone no BS like what he had experienced from other car deals sales staff ..luke made we feel so relaxed and at ease .very professional and polit. And yes we purchased our car a took it bk to newcastle ..fanatics dealership we will definitely be back in the future ..

OUTSTANDING SERVICE!! Was FIRST CLASS from start to finish. First phoned up and spoke to Luke who was more than happy to answer all my question on the car and to be straight when he didn’t know something he was sure to find it out for me even took the time when asked to send a video which I thought was fantastic. He wasn’t pushy over the phone or even came across as a salesman just a genuine chap happy to help. We had done chats about my part exchange hit a deal done and then was asked I would like to reserve the car which I thought was a great idea as I was a good 5 hours away. We sorted out a day for me to come up and look at the car. When I got there a gent called jay was stood near the door and soon to greet me and said he would look after me. We went on a test drive and as luke said on the phone it drove amazing! It was a really refreshing experience that I had with this dealership as I’ve been to places before and been felt hounded and pressured. Jay was very helpful and sorted all the paper work out for me making sure I understood everting even helped with taxing it. All the team seemed really nice with people saying hello and making sure I was being looked after. Even had another young chap can’t remember his name but was kind enough to make me a cup of tea and was always asking if I wanted a refill. I can’t say enough what a BREATH OF FRESH AIR this place is. My faith in a good honest dealer is well and truly restore. Don’t think I will be changing my car and time soon but if I do my first port of call will be to this place. Thank you to Luke, Jay and the rest of the team at A1! Bernard

Bought a Audi q7 from them Luke provided first class service and advice thank you A1Ortos

Dilan and Luke were very helpful, car was an absolute bargain and gave me a good price to Px

I recently purchased an Audi RS4 from A1 Ortos and it was a great and hassle-free experience from start to finish. Luke was great to deal with and happy to answer any questions I had about the car. Would definitely recommend and use again.