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22 reviews from our car dealer reviews community
Leave a review for Autoworld Willenhall
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22 reviews from our car dealer reviews community

Leave a review for Autoworld Willenhall
Leave a review
"Very helpful "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had problems with the Fiat Panda radio, which required a few visits back to Autoworld Willenhall and eventually Fiat at Autoworld's cost. Its took a while to get sorted but Lee Sutton the service Manager was very helpful, updates where sent on promised dates/times.

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"VERY GOOD SERVICE"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service from David Carter at Autoworld Willenhall. Purchased a Peugeot 208 last weekend . Great car we were very happy with the professional service that we received. All the little issues with the car were sorted out for us no problem. Everything was straight forward , very friendly and helpful. Would recommend buying a car from here.....

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"Very good service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service from David Carter of Autioworld Willenhall when I was buying Nissan Quashqai. All was sorted very professional and fast. I will recommend this company and especially David as Seller. For my next car I will go here.

"Terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst car buying experience ever. Car was advertised on autotrader with finance example,but on visiting autoworld was told this was not available on that car. However liked the car and decided to pay cash, was told the car would be serviced before collection and have a small amount of paintwork repaired.Collected the car a week later on driving away discovered the car had no fuel in it and had to immediately find a petrol station, Got car home and looking at car discovered car had not been serviced,underinflated tyres and no oil or filter change (photos to prove this) after contacting autoworld was given the runaround for a week before finally having to visit them to get this sorted. Would never use Autoworld Willenhall again

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+5 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from Steve Fuller and Becky. Very friendly and helpful. All sorted in less than an hour, very professional and attentive at all times. Will recommend Auto World Willenhall to friends.

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"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really friendly staff and service, Especially good service received from Steve Scotford, Definitely recommend Autoworld Willenhall,

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole buying process was very easy and a pleasant experience Highly recommend Autoworld Willenhall. Steve was so helpful and nothing was too much trouble

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"Very poor organisation"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I phoned Autoworld Willenhall at 10 in the morning to check that the car I wanted to buy was still there, and got confirmation that it was still for sale. Arriving 1h 20minutes later, it turned out that the car was sold days ago. It was on a separate parking lot with dust on it and a "sold"sign. When talking to the manager, she refused to even refund my petrol money as it wasn't their fault. Must have been me, then, not being able to be clairvoyant. They didn't care one bit that I spent 3 hours on the road for nothing.

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+4 Found this review helpful
"HIGHLY RECOMMENDED DEALERSHIP"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I saw a Renault Scenic Dymanique S on the Autoworld website and as I was in the Scottish Borders the deal was done by phone and email. The information that Tony the sales executive gave was spot on and he was extremely helpful.My car was being taken in part exchange so on arrival at the dealership having travelled down from the Scottish borders everything was ready, all the paperwork that could be done prior to my arrival was completed , the handover for my new car went very smoothly and all in all it was a pleasure to do business with them. All the team are very professional and helpful and if this is indicitive of the way they carry out their operations then I would have no hesitation in recommending them.

"Let down by Autoworld Willenhall"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have ask 3 times for a video of a car Autoworld Willenhall have for sale, also when i need a value of my car, site goes down all so 3 time. What a waste of my time.

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+6 Found this review helpful
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Dealership Information

Autoworld Willenhall is an Independent dealership that is based in Willenhall. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews3.4 out of 5 stars — Rated Average
Excellent
13
Very Good
0
Average
0
Poor
3
Terrible
6

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  • Contact Information

    Address

    Autoworld Willenhall
    Keyway Retail Park Armstrong Way
    Willenhall
    West Midlands
    WV13 2QU

    Get in touch

    01902 915303
    http://www.autoworld-uk.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    59%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autoworld Willenhall

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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