Peter H, December 2024
"Excellent customer care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My purchase experience at Balham Cars London was excellent. The staff were helpful, friendly and knowledgeable 👍
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Aftersales from Balham Cars London Ltd in response to Excellent customer care
Hi Peter! Thanks so much for the great review, We're thrilled to hear that you had an excellent experience with us at Balham Cars. Our team always aims to provide the best service, and it's awesome to know it made a difference for you. If you need anything else, don't hesitate to get in touch! Enjoy your new ride
Vasile V, December 2024
"Top marks 🙏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I am very satisfied with the service I received from Onder during the purchase of my Ford Kuga, and there is no reason for me not to give him top marks.
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to Top marks 🙏
Hi Vasile, Thank you so much for your kind words! We’re thrilled to hear that Onder provided you with such excellent service during your Ford Kuga purchase. We’ll be sure to pass along your compliments to him. It’s always our goal to make the car-buying experience enjoyable as possible. If you have any questions or need further assistance, don’t hesitate to reach out. Enjoy your new Kuga, and we look forward to seeing you again soon!
Eliz K, December 2024
"Wonderful service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m really happy with the service I received from Onder at Balham Cars! This was my first time buying from them. I was searching online for a car for a while when I came across Balham Cars on Google. Onder was helpful, answering all my questions. I’m absolutely in love with my new car—thank you, Balham Cars, for such wonderful service!
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to Wonderful service
Hi Eliz, Thank you so much for your wonderful review! We're absolutely delighted to hear that Onder provided you with such great service during your first experience with us. It’s always our goal to ensure our customers feel confident and supported throughout the car-buying journey. We’re thrilled that you’re in love with your new car, and we truly appreciate you choosing Balham Cars. If you need anything else or have any questions down the road, don’t hesitate to reach out. Enjoy your new ride, and we hope to see you again soon!
Donald P, December 2024
"Smart little car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Smart Fortwo is definitely living up to its name. It’s a smart little car and great to drive! My mum is absolutely thrilled with it, which is all that matters. Onder, the salesperson, was a lovely person. Overall, it was great customer service, and now my mum has a car that’s both clever and cute; she is happier than ever! I highly recommend Balham Cars for a no-fuss, fun experience!
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to Smart little car
Hi Donald, Thank you so much for this fantastic review! We're so happy to hear that your mum is loving her new Smart Fortwo—sounds like the perfect match! It’s great to know that Onder made the process enjoyable for you both, and we’re thrilled to have been part of such a positive experience. We truly appreciate your recommendation and are so glad we could help find a car that makes your mum so happy. If you ever need anything else, don’t hesitate to get in touch. Wishing you and your mum many happy journeys ahead!
Jesse C, December 2024
"All is well "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
All is well with my Nissan Juke, and Onder was a lovely guy who took the time to make sure I was happy with things before committing to the purchase.
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to All is well
Hi Jesse, Thank you for your kind words! We’re so happy to hear that you're enjoying your Nissan Juke. It’s great to know that Onder took the time to ensure everything was perfect for you before you made your decision. We always strive to provide a stress-free and enjoyable experience, and it’s wonderful to hear we achieved that for you. If you need anything at all, don't hesitate to reach out. Wishing you many happy drives in your Juke!
Michelle M, December 2024
"My daughter loves her new Audi"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I used to live near Balham Cars London and drove past the dealership almost every day, so when I was looking for a car for my daughter, I knew I had to stop by. I am so happy I did! Charlie was simply brilliant. He was patient, never rushed us, and took the time to ensure we were completely satisfied with everything. He even allowed us to take the Audi for a test drive, which made all the difference. The entire experience went smoothly, and I am grateful to Charlie for his excellent service.
+1 Found this review helpful
Aftersales from Balham Cars London Ltd in response to My daughter loves her new Audi
Hi Michelle, Thank you so much for this lovely review! We’re so happy you decided to stop by Balham Cars, and we’re thrilled that Charlie could provide you with such a positive experience. It’s wonderful to hear that he took the time to ensure everything was just right for you and your daughter. We truly appreciate your kind words and are grateful for the opportunity to help you find the perfect car. If you ever need anything else, don’t hesitate to reach out. Wishing you and your daughter many happy journeys ahead in the Audi!
Calum H, December 2024
"Stand out dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Balham Cars truly stands out for it's professionalism and outstanding customer service. From the moment I first made contact to the smooth handover and fantastic aftersales support, every aspect of my experience was flawless. The staff were friendly and went above and beyond to ensure my needs were met. It was a 5-star service, and I would not hesitate for a single second to return to this dealership the next time I need to change my car.
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to Stand out dealership
Hi Calum, Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience with us was flawless from start to finish. Providing top-notch customer service is at the heart of everything we do, and it’s fantastic to know that our team went above and beyond to meet your needs. We truly appreciate your 5-star feedback and your trust in us. Whenever you're ready for your next car, we’d be thrilled to welcome you back. Thanks again for choosing Balham Cars—see you next time!
Nicky C, December 2024
"A good recommendation "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Recently I had the pleasure of purchasing a car from Balham Cars London. One of my friends, who has bought all his cars from them, recommended I check out their selection when I was in the market for a new car. After browsing their website, I found a few cars that caught my eye, so I decided to visit the dealership in person. John welcomed me as soon as I got there. He went above and beyond to make sure I was satisfied with my choice, and he was kind and professional. Thanks to his help, I ended up with a fantastic new BMW, which I absolutely love! It is a great car to drive, and I can not thank John and the Balham Cars team enough for their excellent service.
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to A good recommendation
Hi Nicky, Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with us and that John was able to help you find the perfect BMW. It’s always great when friends recommend us, and we’re so happy you decided to visit. We’re committed to providing a welcoming and professional service, so it’s wonderful to know that John made a difference in your car-buying journey. Enjoy your new BMW—it sounds like the perfect fit! If you need anything in the future, we’d be more than happy to assist. Thanks again for choosing Balham Cars!
David E, December 2024
"Trust worthy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great customer service, friendly staff and owners. I purchased the car from just one picture, and commuted from Sheffield to London to pick it up. As you can imagine I was quite worried. The guys sent me a WhatsApp video so I could see the whole car inside and out so my mind was made up and off I set on a one way train ticket. Arrived and bought the car drove home 180 miles with no issues. I’d highly recommend buying from Balham cars, a dealer you can trust.
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to Trust worthy
Hi David, Thank you so much for your fantastic review! We’re so glad we could help make your car-buying experience a smooth one, even from a distance. We know it’s a big decision, and we’re thrilled that the video helped put your mind at ease. It’s great to hear you had a smooth journey home with no issues—what a commitment to come all the way from Sheffield! We truly appreciate your trust in us and your recommendation. If you ever need anything in the future, don’t hesitate to reach out. Wishing you many happy miles in your new car!
ALY, November 2024
"VW Golf "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
⭐⭐⭐⭐⭐
+0 Found this review helpful
Aftersales from Balham Cars London Ltd in response to VW Golf
Hi Aly, Thank you so much for the 5-star review! We truly appreciate your feedback and are so glad to know you had a great experience with us. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to welcoming you back whenever you're ready! 😊
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