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I was looking to trade in my old car for an SUV. Having never owned one, I found the process of trying to select a brand quite daunting especially because of the huge amount of choice available. As usual, Paul was on hand to listen carefully as I explained the type of car that I was looking for. He identified a vehicle that was not only right for my budget but was also ideal for my usage and personal taste. I am confident that this car will serve me as reliably as my previous one did. Berkshire Fiesta Centre in Bracknell- Keep up the good work!!
Aftersales from BFC Motor-Group in response to Exceptional service!
Hi Sarah, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.
They help you out and all the team there if very friendly
Gavin from BFC Motor-Group in response to Nice people to talk to
Thank you for your positive feedback. We really appreciate it.
So on the 7th of Feb 2017 we went to Berkshire fiesta centre to get a new car , the reason why we went there is because we brought a car of there before but didnt have any problems other than fake promises but nothing big ... until now!! So when we arrived there we were greater by Paul the sales rep , we explained what we wanted and you could tell he was half listening... any ways we told him we wanted to get 2 cars and as soon as we said that his eyes lit up as any sales man would... any ways we chose what cars we wanted and told him we were happy to go ahead with the finance.., he told us it would be on a PCP and there would be a ballon payment at the end which we understood, so 6 months down the line... I call up the finance company to get a settlement figure because I was thinking of paying it off or selling it to pay it off... until the finance people told me that It was on a personal loan and that the car was ours ! As soon as I heard that I was thinking how can he not tell us that? Because if I knew I wouldn't of gone for it! This place is misleading , unreliable... and I can't believe that he did this ! Avoid at all cost.. honestly not worth you wasting your time with them , go somewhere else ... I will be contacting the financial ombudsman and I will be taking this further... not happy at all AVOID Berkshire Fiesta Centre in Bracknell!!!!!!
Reviewer has confirmed their email address
All of the Berkshire Fiesta Centre are linked. Having bought cars here for many years I was just under assumption that the dealings where normal. People are nice and helpful but when it comes down to your car breaking down thats when the trouble starts. The AA coverage and checks they rave about are all fake and when your drive off the lot the car breaks down once.. then twice and so on then eventually they will say its your fault and make you pay. Headlights , electrical problems, brakes fell off then motor blew out. They replaced that care with another problem which 2 days brakes fell off again, electrical problems, leaking oil but yet was blamed on usage. Vehicles are generally never clean except whats necessary to sell.
BFC Motor-Group
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1976
BFC Motor-Group
A4 Bath Road
Reading
West Berkshire
RG7 5HR
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:00 |
Sun | 10:00 - 16:00 |
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