I got my car from The Big Motoring World and guess what, everything under the car was aftermarket, they removed the originals and replaced them with aftermarkets, after 6 months after I got the car I had to change the discs, sensors, pads because were completely covered in rust. Basically the sold me a car with aftermarkets. Is this right? Not really. Please check properly your cars when you get them, you will wake up after with many issues. They are not honest.

Fairly priced cars and staff were knowledgeable enough. Purchased a two year old 5 series with mostly motorway miles as had been a fleet car. Paperwork and service history all in order. I would consider using this Big Motoring World again in the future,

Received very professional service from this dealership, car Audi A4 convertible was as described and very well presented dealership provided new brakes and a full service as this needed to be done . Would recommend this dealership.

DO NOT BUY FROM THIS COMPANY!!! This company had sold me a car selling the fact that it had Apple car play and cruise control but in fact it had neither and the company made no effort to help. On the website the two main selling points were that it had these two things and also when we went to view the car the paper that they put in the car clearly bullet pointed those two factors. I have never had a car with Apple car play before but knew that I wanted it in my new car. When I went to pick up my car about 3 days later I paid for it signed for it. I then got in my car and sat in it for about 1 and a half hours trying to work out where the cruise control was and how to get Apple Pay to work ... 2 of the sales men also sat in my car and tried to help but didn’t once think to tell me it didn’t have it. One of the sales men said I need to go home sign up for Uconnect and it will work ... it just didn’t have it but they didn’t want to tell me. I even took my car to a fiat garage just to confirm that it didn’t have it. I then drove back to Big Motoring World a couple of days later where I spoke to the CEO of the company, the most unhelpful and sarcastic person. He told me that the advertisements are not 100% accurate and you can’t trust what you see online or in the actual car itself which is pathetic. He told me I can have my old car back or swap cars and i would have to pay the difference ... he completely discarded the fact that I had already paid to have my insurance swapped over and paid to have my permit change and therefore it would cost me again. We then called to see it my previous car had been sold which it had. I was left with no choice but to keep my car as if I changed it it would have cost me more and then more to get my insurance and permit swapped over. For such a big company the effort to help was poor. I would strongly recommend not buying from this company as why would you want to buy from a place where you cant trust the advertisement or the advertisement inside the car. I am now left with a car that i do not want and quite frankly can't afford to change. DO NOT BUY FROM THIS COMPANY!!!

Visited the west malling branch this week to take a look at a few different cars. Explained my budget, and what I wanted for my car as part Ex. Went out for a test drive and decided on a car, to then be brought in, the guy took me through a sales pitch on all the different add ons (non of which wanted - overpriced rubbish) then gave me an offer for my car 1/5 of what I wanted for it. He gave me a piece of paper detailing all add ons with a total price of about £4K over my budget. We then discover that the car I wanted has no service history at all (3 year old car) why not highlight this at the start so your customer is aware?? So after wasting my time for 2 hours, I left and was told they would check if there was any service history and let me know. No one has contacted me since. I walked away with a bad taste in my mouth. Young lads in cheap suits with poor sales techniques! I wouldn’t go back, and I definitely wouldn’t trust buying a car from there!! I

Usually buy from our local BMW main dealer but not anymore as I found hundreds of them here. The price of my car was nearly £1800 cheaper than Audi themselves. Be prepared to wait as I had to wait 25 minutes due to how busy they were but I guess it was worth it in the end.

OK so this sort of place wont suit everyone - least of all my wife who hated it but for me it was ideal. Saw the car on the website, booked test drive, went to see it, agreed part ex, bought it and drove home all in a morning. Its a high volume sales operation. Not many frills but efficient and fast. The cars are rock bottom priced and if you can bring yourself to say no to the extras you will not find the same car at a retail dealer cheaper anywhere on the planet and they have loads and loads of cars... Cars look like mostly ex lease, 1 owner, serviced and checked. i bought a 24,000 mile 67 plate Mercedes CLA which had been serviced a month before and still smelled of new car! The £197 charge is a bit of a cheek but i reckon the same car would have been £1,000 -£1,500 more in a Mercedes dealership so still definitely worthwhile. Big Motoring World was rammed so glad i booked in as we jumped the queue at the desk. Whats not to like?

The below review represents my opinions only. My wife recently saw a car she really liked, (surprisingly) low miles, and so placed a holding deposit on it until we could visit the site... despite reading the poor reviews! Mistake. 30 minutes later, the price had increased by £500! 24 hours later, it was up by £1000! When I called to enquire, I was told in no uncertain terms that there was ‘interest’ in the car, and that WILL be the new price, despite my deposit. Yeah right! I am a customer with just shy of £20k to spend... lots to some, peanuts to others, but I will not be treated like this. I get the pricing system... a lot of low price airlines adopt it - when demand is high, prices rise etc. BUT, for £20k, I’m not looking for low price and budget. And I’ve never seen the system employed so openly and brashly on car sales! So, back to the inter web and... surprise! I found a similar car (better colour), same age (within 6 months), same (low) mileage from a MAIN DEALER! And we are talking a premium brand here. Full main dealer service history. Offered with 1 year MAIN DEALER warranty. Next due service completed complimentary. Drive away insurance. Even a full tank of fuel. No £200 laughable “admin charge” for the pleasure of taking my money and washing the car! No driving around Kent after parting with money to try and find a log book and spare keys. So today we went to pick up my wife’s new car. From the main dealer. What a pleasure it was. Treated like true customers. Nothing too much trouble. Full ‘Unveiling’ of the car, in the showroom. Keys presented to her in a box, attached to keys rings (nice touch!) Video of it even! Absolute peace of mind. Oh... did I tell you that with BMWorlds ‘new’ price, her car was £1500 CHEAPER than BMWorld?!?!! Yep! And, I’m sure, if you needed finance for it, they could have arranged it just as easily for you. Save yourself the trouble... the owner is already worth over £50 mil... he doesn’t need any more of your hard earned cash. Go somewhere where it, and you, will be actually valued and treated like a customer. Shame on you BMWorld. I will never consider you again, and will ensure everyone that asks me is made aware of my experience and opinion.

How I loose over £3000 at Big Motoring World! This year I brought a Jaguar XF, paid £2000 upfront and choose all the extra including GAP and 2 years warranty. After 3 months I had an accident and the car was written off. Auto Protect, the Gap company paid me a part of my costs but NOT 100%. They left me to pay £1300 to finish my credit line and when I asked for my £2000 upfront simply they did not reply to my message since before. Bad experience. Do NOT recommend.