Short and sweet! I got my new car same day, perfect conditions. The staff is well prepared friendly and polite. I was a great experience

Very professional from first visit, to collecting my car. No pushy sales people. The car had been valeted to a particularly high standard when handed over to me. Very happy with the whole process.

The whole experience was very good. I wasn’t hassled while looking at vehicles but told if I needed any help to just ask. The purchase was straightforward and the car was ready for collection when I arrived to collect it. The radio, heating, seat movement, and dashboard were all demonstrated and I was asked if I had any further enquiries regarding the vehicle.

I got my car from The Big Motoring World and guess what, everything under the car was aftermarket, they removed the originals and replaced them with aftermarkets, after 6 months after I got the car I had to change the discs, sensors, pads because were completely covered in rust. Basically the sold me a car with aftermarkets. Is this right? Not really. Please check properly your cars when you get them, you will wake up after with many issues. They are not honest.

Fairly priced cars and staff were knowledgeable enough. Purchased a two year old 5 series with mostly motorway miles as had been a fleet car. Paperwork and service history all in order. I would consider using this Big Motoring World again in the future,

Received very professional service from this dealership, car Audi A4 convertible was as described and very well presented dealership provided new brakes and a full service as this needed to be done . Would recommend this dealership.

DO NOT BUY FROM THIS COMPANY!!! This company had sold me a car selling the fact that it had Apple car play and cruise control but in fact it had neither and the company made no effort to help. On the website the two main selling points were that it had these two things and also when we went to view the car the paper that they put in the car clearly bullet pointed those two factors. I have never had a car with Apple car play before but knew that I wanted it in my new car. When I went to pick up my car about 3 days later I paid for it signed for it. I then got in my car and sat in it for about 1 and a half hours trying to work out where the cruise control was and how to get Apple Pay to work ... 2 of the sales men also sat in my car and tried to help but didn’t once think to tell me it didn’t have it. One of the sales men said I need to go home sign up for Uconnect and it will work ... it just didn’t have it but they didn’t want to tell me. I even took my car to a fiat garage just to confirm that it didn’t have it. I then drove back to Big Motoring World a couple of days later where I spoke to the CEO of the company, the most unhelpful and sarcastic person. He told me that the advertisements are not 100% accurate and you can’t trust what you see online or in the actual car itself which is pathetic. He told me I can have my old car back or swap cars and i would have to pay the difference ... he completely discarded the fact that I had already paid to have my insurance swapped over and paid to have my permit change and therefore it would cost me again. We then called to see it my previous car had been sold which it had. I was left with no choice but to keep my car as if I changed it it would have cost me more and then more to get my insurance and permit swapped over. For such a big company the effort to help was poor. I would strongly recommend not buying from this company as why would you want to buy from a place where you cant trust the advertisement or the advertisement inside the car. I am now left with a car that i do not want and quite frankly can't afford to change. DO NOT BUY FROM THIS COMPANY!!!

Visited the west malling branch this week to take a look at a few different cars. Explained my budget, and what I wanted for my car as part Ex. Went out for a test drive and decided on a car, to then be brought in, the guy took me through a sales pitch on all the different add ons (non of which wanted - overpriced rubbish) then gave me an offer for my car 1/5 of what I wanted for it. He gave me a piece of paper detailing all add ons with a total price of about £4K over my budget. We then discover that the car I wanted has no service history at all (3 year old car) why not highlight this at the start so your customer is aware?? So after wasting my time for 2 hours, I left and was told they would check if there was any service history and let me know. No one has contacted me since. I walked away with a bad taste in my mouth. Young lads in cheap suits with poor sales techniques! I wouldn’t go back, and I definitely wouldn’t trust buying a car from there!! I

Usually buy from our local BMW main dealer but not anymore as I found hundreds of them here. The price of my car was nearly £1800 cheaper than Audi themselves. Be prepared to wait as I had to wait 25 minutes due to how busy they were but I guess it was worth it in the end.

OK so this sort of place wont suit everyone - least of all my wife who hated it but for me it was ideal. Saw the car on the website, booked test drive, went to see it, agreed part ex, bought it and drove home all in a morning. Its a high volume sales operation. Not many frills but efficient and fast. The cars are rock bottom priced and if you can bring yourself to say no to the extras you will not find the same car at a retail dealer cheaper anywhere on the planet and they have loads and loads of cars... Cars look like mostly ex lease, 1 owner, serviced and checked. i bought a 24,000 mile 67 plate Mercedes CLA which had been serviced a month before and still smelled of new car! The £197 charge is a bit of a cheek but i reckon the same car would have been £1,000 -£1,500 more in a Mercedes dealership so still definitely worthwhile. Big Motoring World was rammed so glad i booked in as we jumped the queue at the desk. Whats not to like?