I'm thrilled with my recent experience at Birchwood Motor Centre. This marks my second time purchasing a car from them, and once again, they delivered outstanding service. As a Ford enthusiast, I knew exactly what I was after when I sought an upgrade. Birchwood had a Ford Focus in stock that caught my eye, and I was delighted with the deal they offered when I traded in my old car. The team at Birchwood Motor Centre consistently goes above and beyond, making the entire experience enjoyable and stress-free. I couldn't be happier with my decision to return to Birchwood Motor Centre for my automotive needs.
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Aftersales from Birchwood Motor Centre in response to Only place to go for a new car
Thank you for your positive review Lewis, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
I can't emphasise enough how excellent the customer service was at Birchwood Motor Centre. This was my second time purchasing a vehicle from them, and once again, they exceeded my expectations. The team's professionalism and attentiveness made the entire process smooth and enjoyable. It's clear that they prioritise customer satisfaction above all else. Without a doubt, I'll be returning to Birchwood Motor Centre for my future automotive needs. Highly recommended!
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Aftersales from Birchwood Motor Centre in response to 1st class service
Karysee, your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.
After enjoying a wonderful experience with Birchwood Motor Centre in the past, it was an easy decision to return to them when I found myself in need of a new car recently. Once again, they exceeded my expectations. The car I purchased was not only reasonably priced but also of exceptional quality. What truly sets Birchwood apart is their outstanding customer service. The team went above and beyond to assist me throughout the entire process. They were attentive, responsive, and always ready to address any questions or concerns I had. Their dedication to ensuring customer satisfaction is truly commendable. Thanks to Birchwood Motor Centre, I not only found the perfect car but also had a stress-free and enjoyable buying experience. I wouldn't hesitate to recommend them to anyone in search of a new vehicle.
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Aftersales from Birchwood Motor Centre in response to Vauxhall caddy
Balwant, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
I was in search of a Vauxhall Grandland online, and Birchwood Motor Centre had one available at a great price. Upon visiting the dealership, I found the team to be fantastic throughout the process. They efficiently handled the part exchange of my old car, communicated everything clearly, and ensured I could drive my new car home within a few days. Overall, it was a seamless and satisfying experience.
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Aftersales from Birchwood Motor Centre in response to Great selection of cars
Thank you for your positive review Laura, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
My experience at Birchwood Motor Centre was fantastic from start to finish! My parents spotted a Mini Cooper there, and upon visiting, I instantly fell in love with it. The staff were exceptional, answering all my questions and handling all paperwork swiftly. I couldn't be happier with my purchase, and I wouldn't hesitate to return to Birchwood Motor Centre in the future."
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Aftersales from Birchwood Motor Centre in response to Very happy with my Mercedes
Serhii, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
Returning to Birchwood Motor Centre for my recent car upgrade proved to be a wise decision, reaffirming my trust in their exceptional service. Having previously enjoyed a great experience with them, I didn't hesitate to revisit when it was time for an upgrade. The process of part-exchanging my old car for a BMW 3 Series was seamless. The sales team at Birchwood Motor Centre demonstrated impressive knowledge, effortlessly addressing all my inquiries and ensuring I found the perfect match for my needs. Moreover, the trade-in offer they provided for my old car exceeded my expectations, enabling me to make the leap to the BMW 3 Series without hesitation. The paperwork was swiftly taken care of, making the entire experience feel like a walk in the park.
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Aftersales from Birchwood Motor Centre in response to Glad I went back to Birchwood 👍
Thank you for your positive review Joseph, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
My recent experience at Birchwood Motor Centre while purchasing a Mercedes C Class was exemplary. The process was remarkably straightforward, thanks to the efficient and helpful team. From start to finish, their professionalism shone through, making the entire transaction smooth and hassle-free. Upon collecting the car, I was immediately impressed by its superior quality and performance. The Mercedes C Class exceeded all my expectations, boasting sleek design, luxurious features, and an impeccable driving experience.
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Aftersales from Birchwood Motor Centre in response to No hiccups at all
Nigel, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
I had a fantastic buying experience with Birchwood Motor Centre. Since I got my new Ford Focus, everything has been going perfectly. I really can't fault the car, I just wish it was still as clean as when we picked it up. We had originally been sent a catalogue of all the cars they had in stock to see if there was any that caught the eye, but if anything, they had so many that I got even more confused as to what I wanted, so I decided to go down to the dealership to have a discussion with a member of staff to see if they could shed some clarity on what I could get with my set budget and required specs. Luckily, they did have a few that I could easily have ended up buying, but I opted for the Ford Focus due to the status of the Ford brand in regards to durability. Since buying the car, it has just been truly fantastic, and the customer service from Luke has been brilliant from start to finish. So without a doubt, 5 stars all around.
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Aftersales from Birchwood Motor Centre in response to Truly fantastic 👍
Rachel, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
This was my first time buying an electric car, so I really just wanted to thank the team at Birchwood Motor Centre for being so informative. I really can't fault the service I received from Dean, he deserves a pat on the back. I felt that I knew everything about the car before going ahead with the purchase. I highly recommend this dealership to anyone who is looking around for a reliable dealership that actually has your back.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Tesla Model 3
Thank you for your positive review Dean, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 10:00 - 16:00 |
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