98% Reviews
replied to
93% Recommend
to friend


471 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
Leave a review

471 reviews from our car dealer reviews community

Leave a review for Birchwood Motor Centre
Leave a review
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"Everything was so smooth and easy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team made everything so smooth and easy for me, it was my first time buying a car so naturally I was a bit nervous. Everything was laid out plain and simple, and all the cars tech was explained before I took it away! I am really happy with y car, and have already recommended a few of my friends to have a look!

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Aftersales from Birchwood Motor Centre in response to Everything was so smooth and easy!

Hi Lauren, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"So kind and courteous! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Without a doubt I would definitely go back to the guys if I was after another car, they were so kind and courteous and made me feel really welcome at their premises. I decided to go with an 18 plate Ford Fiesta, and I am so happy with my decision, it is a lovely car and has definitely met my expectations up to now. It drives beautifully and is great on fuel consumption too, overall a great purchase!

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Aftersales from Birchwood Motor Centre in response to So kind and courteous!

Thanks for the great review Anna, it’s much appreciated. We wish you many happy miles in your new car. Kind regards, Dominic.

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"Lovely gents! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service from the gents was great, I felt well looked after and cared for from beginning to end. All of my questions were answered, and no pressure was applied to go through with the sale, I felt very clued up about the Yaris before leaving. I would have to give the Birchwood team 5 stars, they were a really lovely garage to buy from!

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Aftersales from Birchwood Motor Centre in response to Lovely gents!

Hi Lorraine, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"New BMW 1 Series "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My last 3 BMW's have been brilliant so when I was upgrading I wanted to stick with them, I went with a 19 plate 1 Series and its perfect, I love the car very much and enjoy it every time I'm behind the wheel. It was all done very quickly, has to be the quickest car purchase Ive made they don't mess around and they are very good at what they do, especially Jamie. Ill be back in a few years, and thanks again.

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Aftersales from Birchwood Motor Centre in response to New BMW 1 Series

Bernard, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great dealership helpful friendly and very honest. I recommend Birchwood Motor Centre,.

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Aftersales from Birchwood Motor Centre in response to Recommend

Thank you for your positive review Syed, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Cannot recommend highly enough "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't recommend Birchwood Motor highly enough, they were excellent from start to finish! Jamie is an excellent salesman, a true fountain of knowledge and very on the ball. Cant praise him enough. The Kuga I had delivered is exactly what they said it would be, not a single hiccup or niggle and the car is in more than immaculate condition. They accommodated me well by delivering the car to me instead of me collecting and they always worked around me. My Son is looking for a new car this year and said he wants to deal with Birchwood after my experience with them, so he will be in touch when the time comes. Lovely people to deal with, I don't recommend business' often, unless I'm absolutely chuffed and I am more than that!!

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Aftersales from Birchwood Motor Centre in response to Cannot recommend highly enough

Lee your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.

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"The best salesman ever!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jamie was amazing, he was really helpful and really informative. He was kind and understanding, the over-all service I received was outstanding! I'm really loving my Audi A1, its so nice to drive and so smooth. Its a huge upgrade from my last car and I'm over the moon with it. Thank you Jamie!

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Aftersales from Birchwood Motor Centre in response to The best salesman ever!!

Reanna thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Recommend all day long. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fanatstic dealership, they are the politest, most helpful and above anything... GENUINE! No breathing down my neck and silly hard selling tactics putting pressure on me. They gave me the keys, showed me to the car and left me to look over and ask any questions when I was ready. The service sold this place to me and the car... well that sold itself! Over the moon and would recommend these all day long!

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Aftersales from Birchwood Motor Centre in response to Recommend all day long.

Thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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"Genuine and reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to Birchwood to upgrade my Q3 for a newer one, I love this model and wanted to stick with what I knew. The new Q3 is brilliant, its taken a bit of getting used to as its quite different, much more modern, lots of new tech etc, I'm really pleased with it. I was served by Jamie and he lovely, very very helpful, he went through all the details and documents and was happy to explain anything I asked. I highly recommend Birchwood Motor Centre if you're looking for a reliable genuine dealership.

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Aftersales from Birchwood Motor Centre in response to Genuine and reliable

Hi Lesley, thank you for taking the time to leave us a review, we will pass your kind words on to Jamie. Kind regards, Dominic.

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"A fantastic 5* service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with the buying experience, everything was dealt with quickly, swiftly and professionally. Jamie was helpful and so friendly and welcoming. There was no pressure on me to buy the car and Jamie took his time to explain everything about the car so I could make my own decision. The car is lovely, I am very please and would recommend a Qashqai to anybody thinking of upgrading to a bigger vehicle.

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Aftersales from Birchwood Motor Centre in response to A fantastic 5* service

Hi Lisa, thank you for your kind comments and review, we are glad you had a positive experience. We look forward to helping you again in the future. Kind regards, Dominic.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
471 reviews4.9 out of 5 stars — Rated Excellent
Excellent
428
Very Good
38
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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