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92% Recommend
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381 reviews from our car dealer reviews community
Leave a review for Birchwood Motor Centre
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381 reviews from our car dealer reviews community

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"I'd give 10 * if I could! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

10/10 for customer service!! A really nice bunch of people providing amazing service for customers. I can't fault it at all. I had a small issue with the window button not working and when I told the dealer they said no problem, bring it back down, they ordered a new switch and fixed it straight away. The Kia Sportage is perfect, its running nicely and very comfortable. Birchwood Motor Centre really looked after me, I will 100% recommend.

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Birchwood Motor Centre from Birchwood Motor Centre in response to I'd give 10 * if I could!

Shaun, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Safe environment for customers "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a second hand Volkswagen Polo from this dealership and I honestly cannot fault the company. I would recommend Birchwood Motor Centre to anybody looking to buy a car. Due to the restriction in place the dealership allowed me to test drive alone, they had all the correct measures in place and the customers and staff safety was at the forefront. There's a very professional feel and look here, and they value customer's. I am pleased with the Polo is absolutely perfect!

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Birchwood Motor Centre from Birchwood Motor Centre in response to Safe environment for customers

Thank you for your positive review Tom, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Already recommended to friends "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have already recommend Birchwood Motor Centre to a friend since buying my new Audi Q3. I was really impressed with the dealership, Dean was amazing, he got things sorted really quickly, the car was clean and tidy when I collected, just over-all a personal and professional service. The Q3 is a very nice car, I'm loving driving it! I will buy here again in the future, and continue to recommend Dean and the dealership.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Already recommended to friends

Danny, your feedback and comments are much appreciated, I will pass your comments onto Dean. Thankyou, Birchwood Motor Centre.

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"Pleased with my Golf "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Volkswagen Golf, I didn't buy the car for an every day car so I don't use it that often, but what I have driven of it, its lovely, very enjoyable to drive. No complaints with the customer service, the dealer was helpful and friendly and the process was smooth. I would use again if they had the right car in and I'd recommend to others.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Pleased with my Golf

Karl, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"nice, quick and easy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very quick, easy and smooth process at Birchwood Motor Centre. It was nice to feel relaxed about buying a car and the staff at the dealership made me feel at ease through-out. I bought a Land Rover Discovery Sport and the car is incredible, very very happy with it. I have used Birchwood Motor Centre in the past and I will definitely use them again in the future.

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Birchwood Motor Centre from Birchwood Motor Centre in response to nice, quick and easy

Thank you for your positive review Lee, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Exceeded expectations "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm over the moon with my new Ford Fiesta, the car is only a couple of years old, but looks and drives as though its brand new, its such a nice car, great condition and drives lovely. The dealer was really helpful, the service was perfect, what I expected and more.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Exceeded expectations

Charlie, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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"Beautiful car and excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Due to a recent knee operation, I needed to change my car, I had a Mercedes and it was far too low for me getting in and out, I saw a Toyota SUV Hybrid with Birchwood Motor Centre and liked the look of it! I test drove and it suited me perfectly. I bought the car mainly for practicality purposes, but now I'm used to it, and really pleased with it, and enjoying driving it. Its a beautiful car and serving its purpose well. The chaps down at the dealership were spot on, the looked after me, very good and helpful. I'd be happy to buy from BMC again.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Beautiful car and excellent service

Thank you for your positive review Terrence, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Lovely car and great bunch of people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the first time I've bought a car from Birchwood Motor Centre, I will use this dealer again to buy my next car, the whole experience was pain-less and enjoyable. I bought a Mercedes Benz GLA which is automatic it's the first time I've owned an automatic, and I'm absolutely loving it. Now I'm used to it, the car is lovely to drive, runs great and very comfortable. The customer service was spot on, the guys got things sorted in good time, and the whole process was quick, smooth and professional. I would happily recommend to others.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Lovely car and great bunch of people

Thank you for your positive review Thomas, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.

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"Very happy with the car and service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot fault Jamie and Birchwood Motor Centre, from first contacting the dealership, Jamie was helpful, polite, very friendly and had a lot of knowledge around the car I was enquiring about. There was no pushiness or pressure, he allowed me the time I needed, there was no rush. I have already been back down to the dealership to look at a car for my girlfriend, so will be completing that deal very soon. I highly recommend, I will 100% use again in the future.

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Birchwood Motor Centre from Birchwood Motor Centre in response to Very happy with the car and service

Raymond, your feedback and comments are much appreciated, I will pass your comments onto Jamie. Thankyou, Birchwood Motor Centre.

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"3rd car bought from Birchwood "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have used Birchwood Motor Centre previously, and I've always had a pleasant experience, the staff are helpful, friendly and very accommodating. I just bought a Volkswagen Tiguan and I'm super pleased with the car, its very enjoyable to drive, its perfect! I will continue to recommend this dealership and I will be back when I'm ready for an upgrade!

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Birchwood Motor Centre from Birchwood Motor Centre in response to 3rd car bought from Birchwood

Sandra, thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.

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Dealership Information

Used cars for sale in Hornchurch & Essex

Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.

All cars are HPI Checked and report can be issued upon request.

We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.

We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.

We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.

We look forward to meeting you, your family and friends and assisting you in buying your next car.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
381 reviews4.8 out of 5 stars — Rated Excellent
Excellent
349
Very Good
27
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Birchwood Motor Centre
    Upper Rainham Road
    Hornchurch
    Greater London
    RM12 4EU

    Get in touch

    01708 456713
    http://www.birchwoodmotorcentre.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Birchwood Motor Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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