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Very impressed with their customer service, they have a real family feel to their business approach and that comes through while assisting customers with their needs. The overall experience has been faultless and I will be recommending them to friends and family. Great bunch!
Aftersales from Birchwood Motor Centre in response to Excellent customer service
Harry your feedback and comments are much appreciated, I will pass your comments onto the team. Thankyou, Birchwood Motor Centre.
Aftersales from Birchwood Motor Centre in response to Great
Thank you for your positive review Steven, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
Good car at a great price and I cannot fault the after care I received. Would recommend
Aftersales from Birchwood Motor Centre in response to great car good afrer care
Scott your feedback and comments are much appreciated, I will pass your comments onto NAME. Thankyou, Birchwood Motor Centre.
The whole transaction at Birchwood Motor Centre went lovely and everything was made dead easy. Therefor everything went smoothly and had no issues along the way. I recommend!
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Lovely and easy!
Thank you for your positive review Levi, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
After a viewing a car on the Birchwood Motor Centre website that looked good and was fairly priced, we called to ask further questions before agreeing to travel the 100 mile round trip to look at it. We were told "it's a lovely motor, top spec!" Shocking!!! The price in the windscreen of the car did not even match the price in the rear window of the car let alone the price advertised on website. In fact the only match was the reg plate! The roof was full of dents, initially the salesman said "oh i hadn't noticed" before going on to say "the previous owner had a roof rack"! The website said FSH, the spec on display with the vehicle said nothing about this, it may well have had FSH but the salesman (after my husband pointed out the dents and iffy paint work here and there) was NOWHERE to be found (keen to sell it then?) The cars for sale are either side of a petrol station so upon returning to our car, we popped into the other office and 'had a word' 2nd salesman was apologetic BUT made no effort to try and pursue a sale! Maybe they don't need the custom, fair enough but with such POOR customer service they soon will!
Reviewer has confirmed their email address
A friend brought a really nice insignia from Birchwood Motors and so recommend them to me based on his experience in buying his car from them. The salesman was helpful and knowledgeable about the car I was interested in but not pushy. I picked up my new car this morning and so far so good. Very happy.
Aftersales from Birchwood Motor Centre in response to All good
David thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
I bought my 2009 ford focus back in 2015 only gripe I have was the car was not cleaned when I picked it up and also the salesman told me that the car was fitted with handsfree systerm built into the radio answer no Other than that I got a good deal
Aftersales from Birchwood Motor Centre in response to Focus 2009
Thank you for your positive review, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
I bought a SAAB from Birchwood Motor Co back in April. The service was very good apart from the fact that the dealer said that the car would be valeted and it wasn't but other than that very good. The car was in very good condition bar a few minor issues including problems with the air conditioning but this was easily sorted out. The car was very good value for money and I would happily recommend this dealership.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Very good overall
Thank you for your positive review, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
My family have bought 3 cars off Birchwood motor centre in the last 5 years ,very happy with all of them
Aftersales from Birchwood Motor Centre in response to Lisa
Lisa thank you for taking the time to leave a positive review, it's much appreciated. Thanks, Birchwood Motor Centre.
My wife dealt with most of of the process when we purchased our Ford in April. I went down myself to sign the paperwork at Birchwood Motor Centre and finalise everything. We were both really happy with the dealership and have recommended them to a friend already. Its been a few months as I said and so far so good as far as the car is concerned.
Reviewer has confirmed their email address
Aftersales from Birchwood Motor Centre in response to Birchwood motor centre review
Thank you for your positive review Mark, we're pleased to hear your enjoying your new car. Thanks, Birchwood Motor Centre.
Birchwood Motor Centre has over 25 years of sales experience in the car sales industry. We pride ourselves on our high level of customer care with many happy returning customers.
All cars are HPI Checked and report can be issued upon request.
We have over 120 quality used cars always in stock and cater for all budgets and needs. So no matter what car you are looking for whether it be your first car, family car or that weekend sports car, we have a great choice available. If you can not find the car you want, we would be very happy to find it for you.
We give a no-pressure sales experience within a relaxed environment for when you come and view our cars with help and advice at hand when needed. Our location has its own test drive facilities on site so you are able to drive and inspect the car at your own leisure.
We specialise in offering used car finance regardless of your credit profile. We work closely with main high street lenders and specialist finance companies that cater for those who have a poor credit rating.
We look forward to meeting you, your family and friends and assisting you in buying your next car.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Birchwood Motor Centre
Upper Rainham Road
Hornchurch
Greater London
RM12 4EU
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 17:30 |
| Sun | 10:00 - 16:00 |
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