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Came into carbase very unsure on what make or model I wanted but my car salesman “lee w” helped me every step of the way from start till the end of the purchase of my bmw. Highly recommend and would return.
Reviewer has confirmed their email address
Carbase from Carbase Bristol in response to Amazing service
Hi Anea, thanks so much for taking the time to review your experience, it's great to know that you enjoyed your time with us!
excellent friendly professional service would highly reccomend carbase bristol listened to what we wanted and done us a first class deal
Reviewer has confirmed their email address
Carbase from Carbase Bristol in response to Excellent service start to finish
Hi Stephen, it's great to hear that you enjoyed your experience, thank you for your lovely review! 😀
I had a really pleasant time buying from this place. I was being looked after by Craig. Who is a really nice and friendly chap. He made my experience an easy one. If anyone is looking for a new vehicle and want somebody who you can trust. Ask for this man 👍🏻 I’ll be back in years to come when I’m ready for my next vehicle
Carbase from Carbase Bristol in response to Carbase Bristol
Hi Samuel, it's wonderful to know how pleased you are with everything, thanks ever so much for taking the time to share your experience with us!
Purchased car in November 2016 reg 55k on clock. Appointment arranged to collect car. 20mins late to collect from train station. Hour wait in showroom till someone was ready to sort paperwork. 3 months in in car screen broke then 6 months in steering rack required replacement after only 2,000 miles also needed 2 front tyres. 6 months in car has been in the garage for a total of 7 weeks. Had to use a local rac warranty garage for repairs as car base would not return calls. Lucky i paid the extra for a warranty as car has already needed £3000 worth of repairs. They push you to leave a review as soon as you leave the showroom calling several times a day. This would explain the high reviews as people are leaving reviews within only days of having the car. Will never use carbase or recommended them
Carbase from Carbase Bristol in response to Awful
Hi Char, we're sorry to hear that you haven't had a satisfactory experience, our Senior Management team will investigate this in depth. If you'd like to speak with us about anything at all please call on 0117 405 7868, or you can also reach us at complaints@carbase.co.uk. Kind regards
Great services by Lee Duggan. Made the whole situation so much easier then i expected. Would recommend to anyone.
Carbase from Carbase Bristol in response to Would recommend to anyone
Hi Leuan, we're so happy to hear how pleased you are with everything, thanks so much for taking the time to review your experience!
Carbase were incredibly happy to sell me the car however convinced me to buy gap insurance (even though I didn't require it as I purchased the car in cash), after realising I didn't need the gap insurance I phoned to cancel and Carbase ensured that they would. One month later I find out Carbase actually set up 3 years worth of gap insurance without notifying me. I have spent hours and hours on hold to Carbase and wouldn't buy from then again.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Honestly I'd Avoid
Hi Rosie, we're sorry to hear that you aren't satisfied with your experience and have passed this along for our Senior Management Team to investigate. If you'd like to speak with a member of the team please email us at complaints@carbase.co.uk. Kind regards
A good experience with a destinct lack of pressurised ‘sales push’ which made the overall experience of buying a car stress free and easy.
Staff from Carbase Bristol in response to Seat Leon Estate in Heinz Orange
Hi Joseph, thank you so much for your lovely review, it's great to know that you enjoyed your visit with us and we will be sure to pass on your thoughts to the team! 😊
Great service from the minute I walked into car base. Very pleased with my car.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Excellent service
Hi Anneka, thank you so much for your lovely review, it's great to know that you enjoyed your visit with us and we will be sure to pass on your thoughts to the team! 😊
Sales person was very helpful and honest while I was trying to purchase a car remotely. Very simple process, car was prepared well and all questions quickly sorted on the day. Doesn't get the 5 stars because of the mandatory £179 admin fee which isn't reflected in the advertised price. The car was still the cheapest around and came with break down cover so no big deal.
Staff from Carbase Bristol in response to Excellent staff, very helpful and friend
Thank you Matt, your feedback is greatly appreciated. We are happy to know you had an excellent experience with us at Carbase Store!
Bought a car from car base, bilal was very helpful showing me around the car and on the test drive aswell as all the paperwork which was quick and easy.
Reviewer has confirmed their email address
Staff from Carbase Bristol in response to Great service
Hi Jamal, thank you so much for your lovely review, it's great to know that you enjoyed your visit with us and we will be sure to pass on your thoughts to the team! 😊
Carbase Bristol is an franchise dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
The previous known address for Carbase is Blackswarth Road, Bristol, Somerset, BS5 9PJ.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
| Excellent | 162 | |
| Very Good | 6 | |
| Average | 10 | |
| Poor | 18 | |
| Terrible | 21 |
Carbase Bristol
Netham Road
Bristol
Bristol City
BS5 9PJ
| Mon | 08:30 - 20:00 |
| Tue | 08:30 - 20:00 |
| Wed | 08:30 - 20:00 |
| Thu | 08:30 - 20:00 |
| Fri | 08:30 - 20:00 |
| Sat | 10:00 - 17:00 |
| Sun | 10:00 - 17:00 |
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