Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


217 reviews from our car dealer reviews community
Leave a review for Carbase Bristol
Leave a review

217 reviews from our car dealer reviews community

Leave a review for Carbase Bristol
Leave a review
"Good customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good customer service, easy to talk to and friendly

Staff from Carbase Bristol in response to Good customer service

Hi Jake, it's great to know that you enjoyed your time with us, thanks very much for sharing your thoughts.

"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mirgen was great, very helpful

Staff from Carbase Bristol in response to Great

Hi Natasha, we're pleased to know that you enjoyed your time with us, thank you very much for leaving a review.

"Great friendly staff not pushy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craig was an amazing help with helping us with finding our new car

Staff from Carbase Bristol in response to Great friendly staff not pushy

Hi Stacey, we're so pleased to know that you enjoyed your time with us, thanks so much for sharing your thoughts!

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sale rep Ben was great. Kept me updated on the cars progress. Everything has so far been smooth sailing. Would definitely recommend.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Carbase from Carbase Bristol in response to Great service

Hi Rhys, it's great to hear that you enjoyed our service and would recommend us!

"Friendly staff"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were friendly and helpful. I felt confident with the information given. Issues found with the car are being dealt with promptly and at a time convenient to me.

Staff from Carbase Bristol in response to Friendly staff

Hi Lin, thank you for taking the time to let us know how happy you are with everything, we couldn't be more pleased!

"Amazing experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We part exchanged our car towards a Jeep at Carbase. The staff, especially Lara who dealt with us were amazing. I have never had such a happy experience buying a car, all due to Lara and the superb professionalism of Carbase, wow!

Staff from Carbase Bristol in response to Amazing experience

Hi Martin, we're over the moon to know how pleased you are, thanks so much for sharing your kind thoughts!

"Over and above service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tristan gave us fantastic customer service from start to finish. He always contacted us when he said he would, he returned our calls quickly and always answered our questions thoroughly. Nothing was too much trouble, he went above and beyond! I would recommend Carbase Bristol to everyone.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Staff from Carbase Bristol in response to Over and above service

Hi Kirsty, it's wonderful to know that you enjoyed your experience, thanks very much for leaving a review!

"2nd time customer "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish, great service. From Jo Ramsey to Mirgan to Richard and Laura. Couldn't do enough for me and would use again/recommend to anyone. Thanks again and really happy with my car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Staff from Carbase Bristol in response to 2nd time customer

Hi Chris, thanks for taking the time to share your experience with us, it's great to know that you enjoyed our service!

"Great car and service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Always use Carbase due to the big selection of cars and stock constantly changing. Duncan and Charlotte were a great help and very patient. Thanks James

Staff from Carbase Bristol in response to Great car and service

Hi James, thanks for your lovely review, it's wonderful to know that you enjoyed your experience.

Staff from Carbase Bristol in response to Great car and service

Hi James, thanks for your kind review, we're so pleased to hear that you enjoyed our service!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found a car on Auto trader and contacted Carbase. Ben was immediately helpful and informative, and helped streamline the process of trying and buying a car. Always happy to help a bit extra and give us a good deal. He helped my husband change over his belongings, down to a little sticker on the windscreen needed for his workplace. Chris helped us get a good finance deal and made thr process seamless. Couple of hiccups but that's normal buying a car and the whole team went the extra mile for us. Highly recommended.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful

Staff from Carbase Bristol in response to Excellent customer service

Hi Gillian, thank you so much for sharing your kind thoughts with us, it's wonderful to know that you enjoyed our service.

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Carbase Bristol is an franchise dealership that is based in Bristol. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

The previous known address for Carbase is Blackswarth Road, Bristol, Somerset, BS5 9PJ.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
217 reviews4.1 out of 5 stars — Rated Very Good
Excellent
162
Very Good
6
Average
10
Poor
18
Terrible
21

Add Review

  • Submit new information
  • View 4 more dealership images

    Contact Information

    Address

    Carbase Bristol
    Netham Road
    Bristol
    Bristol City
    BS5 9PJ

    Get in touch

    0117 911 6514
    https://www.carbase.co.uk/

    Opening times
    Mon 08:30 - 20:00
    Tue 08:30 - 20:00
    Wed 08:30 - 20:00
    Thu 08:30 - 20:00
    Fri 08:30 - 20:00
    Sat 10:00 - 17:00
    Sun 10:00 - 17:00

    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Carbase Bristol

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more