0% Reviews
replied to
81% Recommend
to friend


112 reviews from our car dealer reviews community
Leave a review for Crowther Lodge Motor Company
Leave a review

112 reviews from our car dealer reviews community

Leave a review for Crowther Lodge Motor Company
Leave a review
"EXCELLENT COMPANY, NO PRESSURE APPROACH "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To all concerned at Crowther Lodge Motor Company Car Sales. You were the most helpful company I have encountered, concerning buying a second-hand car. I bought a Citroen C4 1.6 E-HDI from this company in August 2023, I am just writing to say what a refreshing experience it was, no pressure, polite professional, and very helpful. A big thanks go to Steve for sorting everything out once I had decided that I would purchase the C4. Steve made the process so easy to understand, and the car was presented in beautiful condition. [I suppose I should compliment the valet service at the company because the car was immaculate] The service department is also top-notch giving me a piece of mind on my purchase, no quibbles just a positive no problem we will sort it attitude was an absolute delight to deal with not only Steve but all concerned in the company. Your personalisation and friendly attitude during the initial talks, and probing for information concerning my purchase of the car, [concerns about the lack of a spare tire] really settled my mind that I was in safe hands with Crowther Lodge Motor Company. You - Steve - were truthful, upfront, very personable, people friendly, and on the test drive calm as a cucumber. I am so happy with the service, and the the car. It drives perfectly. I can 100% recommend this company to anyone searching for a new or used car.

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"New campervan "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

New campervan Thanks to Gary for a fantastic experience and a seamless transition

"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couldn't ask for better service and was left alone to have a look around no pressure, and always someone around to answer those questions, I would honestly return here for any future vehicles, and will definitely recommend to all my friends, one happy chap indeed

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"May look appealing but be careful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So after not only loosing the front bumper whilst driving the car home the spoiler is now pretty much ready to come off. I got blamed for the front one but it shows that it’s the company using cheap materials so be very cautious. The usb also still doesn’t work. I’d happily return it if I could. Very angry and unprofessional once you address the issues getting blamed for them.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful

Mark in response to May look appealing but be careful

I suppose admitting doing 130MPH on the way home didn't help did it Mark. And it wasn't your bumper it was the lower front splitter that you broke off.

Anonymous in response to May look appealing but be careful

This was never discussed but the fact you use cheap materials that come off on the first day. the phone call stating you lost yours at 120 mph doesn’t sound to clever either. It was just a coincidence the finance company were on the other line and heard this with your angry customer service tone

"T6.1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After visiting Crowther Lodge Motor Company on 21st April to view their stock of camper vans. Steve the sales man was very helpful showing my wife and I round the van. We had set our eyes on. On the 28the I picked the van up again steve was very thorough with information everything about the van. We had teething issues but was sorted out Thank you crowther lodge motors especially Steve and Gary (top salesmen)

"Very helpful"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good customer service. We are very happy with our T6.1 VW transporter. Knowledgeable staff. Delivered on time with no problems so far.

"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent from start to finish and very patient 6 out of 5 stars. Professional and calm/relaxed approach. very helpful. would absolutely recommend.

"Great customer service!! Will use again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommend this garage he went out his way to make sure my car was ready for Christmas when was told it wouldn’t be ready but Gary went the extra mile to get my car ready for my wife’s Christmas present!! Will be using this garage for future purchases Thank you Gary !!!

Get Car Finance

Reviewer has confirmed their email address

+0 Found this review helpful
"Dont Touch Them"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely robbed by Crowther they sold a car with a faulty clutch, absolute crooks dont touch them

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful

Joe mama in response to Dont Touch Them

You're an Idot.

"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly staff , took though everything no pressure , all questions answered, given a date to collect my vehicle , so easy and stress free .

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
112 reviews4.3 out of 5 stars — Rated Very Good
Excellent
90
Very Good
3
Average
2
Poor
6
Terrible
11

Add Review

  • Submit new information

  • Contact Information

    Address

    Crowther Lodge Motor Company
    Plot adjoining Felling bypass 15 Park Road
    Gateshead
    Tyne and Wear
    NE8 3HL

    Get in touch

    0191 4901734
    http://www.crowtherlodgemotorcompany.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:30
    Sun 11:00 - 17:30

    Dealership Statistics

    81%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Crowther Lodge Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more