To all concerned at Crowther Lodge Motor Company Car Sales. You were the most helpful company I have encountered, concerning buying a second-hand car. I bought a Citroen C4 1.6 E-HDI from this company in August 2023, I am just writing to say what a refreshing experience it was, no pressure, polite professional, and very helpful. A big thanks go to Steve for sorting everything out once I had decided that I would purchase the C4. Steve made the process so easy to understand, and the car was presented in beautiful condition. [I suppose I should compliment the valet service at the company because the car was immaculate] The service department is also top-notch giving me a piece of mind on my purchase, no quibbles just a positive no problem we will sort it attitude was an absolute delight to deal with not only Steve but all concerned in the company. Your personalisation and friendly attitude during the initial talks, and probing for information concerning my purchase of the car, [concerns about the lack of a spare tire] really settled my mind that I was in safe hands with Crowther Lodge Motor Company. You - Steve - were truthful, upfront, very personable, people friendly, and on the test drive calm as a cucumber. I am so happy with the service, and the the car. It drives perfectly. I can 100% recommend this company to anyone searching for a new or used car.
Reviewer has confirmed their email address
New campervan Thanks to Gary for a fantastic experience and a seamless transition
Couldn't ask for better service and was left alone to have a look around no pressure, and always someone around to answer those questions, I would honestly return here for any future vehicles, and will definitely recommend to all my friends, one happy chap indeed
So after not only loosing the front bumper whilst driving the car home the spoiler is now pretty much ready to come off. I got blamed for the front one but it shows that it’s the company using cheap materials so be very cautious. The usb also still doesn’t work. I’d happily return it if I could. Very angry and unprofessional once you address the issues getting blamed for them.
Reviewer has confirmed their email address
Mark in response to May look appealing but be careful
I suppose admitting doing 130MPH on the way home didn't help did it Mark. And it wasn't your bumper it was the lower front splitter that you broke off.
Anonymous in response to May look appealing but be careful
This was never discussed but the fact you use cheap materials that come off on the first day. the phone call stating you lost yours at 120 mph doesn’t sound to clever either. It was just a coincidence the finance company were on the other line and heard this with your angry customer service tone
After visiting Crowther Lodge Motor Company on 21st April to view their stock of camper vans. Steve the sales man was very helpful showing my wife and I round the van. We had set our eyes on. On the 28the I picked the van up again steve was very thorough with information everything about the van. We had teething issues but was sorted out Thank you crowther lodge motors especially Steve and Gary (top salesmen)
Good customer service. We are very happy with our T6.1 VW transporter. Knowledgeable staff. Delivered on time with no problems so far.
Excellent from start to finish and very patient 6 out of 5 stars. Professional and calm/relaxed approach. very helpful. would absolutely recommend.
Highly recommend this garage he went out his way to make sure my car was ready for Christmas when was told it wouldn’t be ready but Gary went the extra mile to get my car ready for my wife’s Christmas present!! Will be using this garage for future purchases Thank you Gary !!!
Reviewer has confirmed their email address
Absolutely robbed by Crowther they sold a car with a faulty clutch, absolute crooks dont touch them
Reviewer has confirmed their email address
Joe mama in response to Dont Touch Them
You're an Idot.
Friendly staff , took though everything no pressure , all questions answered, given a date to collect my vehicle , so easy and stress free .
Crowther Lodge Motor Company is an Independent dealership that is based in Gateshead. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Crowther Lodge Motor Company
Plot adjoining Felling bypass 15 Park Road
Gateshead
Tyne and Wear
NE8 3HL
Mon | 09:00 - 18:00 |
Tue | 09:00 - 18:00 |
Wed | 09:00 - 18:00 |
Thu | 09:00 - 18:00 |
Fri | 09:00 - 18:00 |
Sat | 09:00 - 17:30 |
Sun | 11:00 - 17:30 |
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