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Fantastic service from Ben Hart in Renault Sales. Ben was knowledgeable, patient, not pushy and gave me all the help I needed when choosing my new Renault
I have today ordered my Jogger with Will O'Neill who was a very pleasant person to deal with, he bent over backwards to sort my needs for a mobility leasing, he was very informative and a credit to Dales a great place to buy or lease you next vehicle, I will recommend Dales to all my friends because of the attention I was given by Will
Reviewer has confirmed their email address
Most disappointed with the lack of post purchase customer care. Long story but basically they tried to "pass the buck" saying that although an Dash Cam installed by Dales, which subsequently developed a problem with the software application, they were not interested in helping, even though I offered to meet them half way with the wiring issue. Consumer Law is quite clear in that if you have a faulty item, you take it back to wherever you purchased it from, NOT ACCORDING TO DALES!!
Reviewer has confirmed their email address
I drove to and visited Dales today to ask for help to access my 4 digit radio verification code. I was directed to the parts section at the back of the office floor. Unfortunately after taking my vehicle registration I was told - as I had not bought my van from them that they could not help and to visit their website. Not impressed
Reviewer has confirmed their email address
I collected my new duster 4/03/23 the staff were great , very helpful and polite. This is my 4th duster all from Dale's wouldn't get my vehicle's from any other dealer, can't fault them.
Reviewer has confirmed their email address
The purchase of our new Dacia Sandero could not have been smoother. From our first visit to the showroom to collecting the car all went without a hitch. Our first drive has been to Suffolk the day after we collected the car. A mere 500 or so miles. It was a pleasure to drive. Thank you Ben and Simon
I bought a car from Jane at Dales at Scorrier . Absolutely fantastic customer service all the way. Very helpful, considerate and excellent care.
No customer care. Bought a new car and gear box was faulty they tried to blame my driving until they took it in and looked at it. Didn’t tell me it was subject to a recall either. No electric wing mirrors until they get parts. Not what you expect when buying a bee car
Reviewer has confirmed their email address
Immaculate service from Dave Allen. Purchased new car August 2021 could not have asked for more in terms of value and customer service. Really pleased with the vehichle and the handover.
Reviewer has confirmed their email address
We dealt with Dave Allen very professional and welcoming talked us through everything the whole way through nothing was to much trouble. Also when collecting the car we was introduced to Nick who too was lovely so we now have two points of contact should we have any quieries it’s lovely to be able to call and have certain people to ask for. Would definitely recommend and when we get our next car will be going back here. Rhys and lily
Dales Renault & Dacia Scorrier is an Franchise dealership that is based in Redruth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Dales Renault & Dacia Scorrier
Wheal Rose
Redruth
Cornwall
TR16 5BX
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