54% Reviews
replied to
96% Recommend
to friend


529 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

529 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"First class customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m absolutely over the moon with my new BMW 3 Series from Essex Car Company; it’s everything I wanted and more! The car is perfect, but what really stood out to me was the exceptional customer service. The gentleman I dealt with was extremely knowledgeable and friendly, making sure I was comfortable throughout the entire process. His professionalism and attention to detail made the experience seamless and enjoyable. I couldn’t be happier with my purchase and the service I received.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to First class customer service

We're thrilled to hear you're loving your new BMW 3 Series! It’s wonderful that our team provided you with exceptional service and made the process seamless. Thank you for choosing Essex Car Company, and enjoy every drive in your new car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Cant recommend enough "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Essex Car Company on the recommendation of my daughter-in-law, and I couldn’t be happier with my experience. From the moment I arrived, the staff made me feel welcome and at ease. I appreciated being able to browse the cars at my own pace, without any pressure. While exploring the lot, I came across a Renault Captur that was in excellent condition and met all my requirements. The staff at the dealership were efficient and got everything sorted quickly. Since purchasing the car, it has run like a dream. I’m extremely satisfied with both the car and the service I received. Highly recommended!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to Cant recommend enough

We’re so glad to hear that your daughter-in-law’s recommendation led you to us! It's great that you felt welcomed and enjoyed a pressure-free experience while finding your Renault Captur. Thank you for choosing Essex Car Company, and we're thrilled to know you're loving your new car. Happy driving!

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from this company a few months ago, it was a faultless experience and couldn’t have been happier with the service - I then had an issue with the car and I called them and they fit me in within 24h and fixed the problem with no hassle , I can’t recommend this company enough

Michael @ Essex Car Company from Essex Car Company in response to Great service

Thank you so much for your kind words and for choosing Essex Car Company! We’re thrilled to hear that your experience was smooth from start to finish, and we’re glad we could quickly resolve the issue with your car. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"A* Dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased my Ford Fiesta from Essex Car Company in Rainham. The sales team were VERY friendly and made themselves known to me as I was looking about, they didn’t hound me or pressure me, they left me to browse at my leisure and were there to answer any questions I had. I took the car for a test drive and instantly knew it was a perfect choice. Charlie was a top salesman, he left me to make my decision, no hassling, and once my decision was made he stayed in touch until I had collected the car. Vikki in the office was fantastic, again no pressure, she helped me a great deal with a problem UNRELATED to Essex cars. I can’t thank them enough, so returned with a tub of chocolates as a Thank You. I wouldn’t hesitate to purchase from them in the future, in fact, my son purchased his first car from them recently. The stock they have caters for all and the quality outstanding. If you are looking to buy a car, Essex Cars is your place.

Michael @ Essex Car Company from Essex Car Company in response to A* Dealership

Thank you so much for choosing Essex Car Company and sharing your wonderful experience! We're delighted to hear that our team provided a relaxed and supportive environment for your purchase, and that both Charlie and Vikki were able to assist you without any pressure. Enjoy your new Ford Fiesta! Remember, refer a friend and get £100 when they buy a car. We hope to see you and your son again in the future!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Ford Galaxy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to Ford Galaxy

Thank you for the 5-star review! We're thrilled you had a great experience with Essex Car Company. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. Thanks for choosing us!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Couldn't resist 😁"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I wasn't initially looking to buy a car, but I saw an advert for a Vauxhall Corsa that was in great condition, and the price was too good for me to pass up. I took the car for a test drive and couldn't believe how nice it was to drive. I knew almost instantly that it was the car for me. The team made me feel welcome and never put me under any pressure to buy or make a decision. Their approach was relaxed and supportive, which made the entire experience enjoyable. I truly appreciate their professionalism and dedication to customer satisfaction.

Get Car Leasing

Reviewer has confirmed their email address

+1 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to Couldn't resist 😁

Thank you for choosing Essex Car Company! We're so glad to hear that you found the perfect car in the Vauxhall Corsa and that our team provided a relaxed and supportive experience. Enjoy your new car! And don’t forget, refer a friend and get £100 when they buy a car. We appreciate your kind words!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"True to their great reviews "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Essex Car Company while I was looking online, and they had a great selection of cars. After reading their glowing reviews, I knew I had found a great dealership! The team was accommodating, helpful, and got me a great deal on my Citroen C4. Their dedication and professionalism throughout the entire purchasing process were exceptional. From the moment I inquired about the car to the finalisation of the purchase, the staff made sure everything went smoothly and answered all my questions. I can't recommend Essex Car Company enough for their outstanding service and commitment to customer satisfaction.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to True to their great reviews

Thank you for choosing Essex Car Company and for your kind words! We're delighted that you found the perfect Citroen C4 and that our team made the process smooth and enjoyable. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. We truly appreciate your recommendation!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a great experience with Essex Car Company a few years ago, they were the first dealership I turned to when I was looking for an upgrade. They had a Ford Fiesta available, and when I took it for a test drive, I knew it was perfect for me. The car didn't feel too big or too small, and it felt smooth on the road. Charlie, the salesman, was lovely. He answered all my questions and never made me feel rushed into making a decision, which I greatly appreciated. His patience and professionalism made the entire process comfortable and stress-free. The team at Essex Car Company once again provided exceptional service, ensuring I had all the information I needed to make an informed decision. The paperwork was handled efficiently, and before I knew it, I was driving home in my new Ford Fiesta. The car is fantastic, and I couldn't be happier with my purchase. Essex Car Company continues to impress me with their dedication to customer satisfaction and high-quality vehicles.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to Returning customer

Thank you for choosing Essex Car Company again, and for sharing your fantastic experience! We're thrilled that you found the perfect Ford Fiesta and that Charlie and the team made the process stress-free and enjoyable. Enjoy your new car, and don’t forget, refer a friend and get £100 when they buy a car. We truly value your continued trust and support!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"She's a lovely car 😁"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Ford Focus from Essex Car Company. She's a lovely motor, and the car has exceeded all my expectations in terms of performance and condition. The staff at the dealership made the entire experience stress-free and enjoyable. From the moment I walked in, I was greeted with friendly and professional service. They took the time to understand what I was looking for and provided all the necessary information without any pressure. The team handled everything with efficiency and transparency. They guided me through the entire process, from the initial viewing to the test drive and, finally, the purchase. Their attention to detail and commitment to customer satisfaction were evident in every interaction. The paperwork was processed quickly and smoothly, allowing me to drive home my new Ford Focus without any hassle. The car was in immaculate condition, just as described, and I couldn't be happier with my purchase.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to She's a lovely car 😁

Thank you for choosing Essex Car Company, and we're thrilled to hear that your Ford Focus has exceeded your expectations! It's wonderful to know that our team provided a stress-free and enjoyable experience from start to finish. Enjoy your lovely new car! And remember, refer a friend and get £100 when they buy a car. We're grateful for your kind words and your trust in us!

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Right car for the right price "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been looking for a BMW 1 Series for quite some time, but the ones I had seen were not in a condition I was happy with. My search led me to Essex Car Company, and they had exactly what I was looking for. From the moment I laid eyes on the car, I knew it was the one for me. The team at Essex Car Company were incredibly accommodating and friendly from the start. They provided all the information I needed and answered my questions thoroughly, making me feel confident about my choice. The staff were professional and transparent, ensuring I was comfortable throughout the entire process. When it came to the transaction, everything was seamless. The paperwork was handled efficiently, and within 48 hours, I was driving my new BMW 1 Series home. The car was in pristine condition, exactly as advertised, and exceeded my expectations in every way. I also want to commend the dealership for their excellent customer service. They made the entire car-buying experience stress-free and enjoyable. Their attention to detail and commitment to customer satisfaction were evident in every interaction I had with them.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Michael @ Essex Car Company from Essex Car Company in response to Right car for the right price

Thank you for choosing Essex Car Company and for sharing your wonderful experience! We're delighted that you found the perfect BMW 1 Series with us and that our team provided a seamless and stress-free car-buying process. Enjoy your new car, and remember, refer a friend and get £100 when they buy a car. We truly appreciate your kind words and your trust in us!

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
529 reviews4.7 out of 5 stars — Rated Excellent
Excellent
435
Very Good
87
Average
2
Poor
3
Terrible
2

Add Review

  • Submit new information
  • View 6 more dealership images

    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    54%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more