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The car is great and the staff are lovely, I did have some discrepancy over the log book and needed to buy a new one in the end which cost me £25, in the grand scheme of things it was a great service and the car is perfect!
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I highly recommend Essex Car Company for their fantastic customer service and their great range of stock. I visited to buy a Mercedes A Class, I test drove the car and loved everything about it. I secured the deal and it was plain sailing from there! Through-out the purchase the salesman was was spot on - helpful, attentive and thorough with the details of the car. Over-all I'm really happy with the car and the service received, would have no reservations in returning in the future.
Reviewer has confirmed their email address
Essex Car Company have been fantastic to deal with, the salesman who sold me the car went above and beyond on many occasions. When I went to view the car it was raining heavily, he stood out in the rain and showed me the car in a great amount of detail, he explained the car's functions, features and gadgets, which has been a huge help since owning it. I had many questions to ask and all were answered, there wasn't a single thing the salesman didn't know about the car. I felt I was fully educated on what I was buying before agreeing the sale. I wouldn't hesitate to recommend to family and friends.
Reviewer has confirmed their email address
My Nissan Qashqai is a great car, its smooth to drive and comfortable. I was well looked after by the team at Essex, the salesperson was supportive and available if I needed anything. I've not had any problems with the car, although its a used car it drives like new.
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I found the sale to be streamline and straight forward from start to finish. The car I bought is brilliant and I would happily buy from this dealership again in the future.
Reviewer has confirmed their email address
We had a fantastic experience buying our car from Essex car co. I would happily rate top marks, 5 out of 5 for the company, especially the salesman, who put himself out for us, he couldn't have done anymore! Everybody we came across was friendly and willing to help, we have been very pleased with everything so far. The car has been really good since buying, extremely happy with it.
Reviewer has confirmed their email address
I went to Essex Car Company to buy my new Ford Focus, everything is going well with the car so far, I've not experienced any issues whatsoever. When dealing with the staff at the dealership the customer service was excellent. Thanks to everybody that helped me.
Reviewer has confirmed their email address
Originally I put a quote in with Essex Car Company, I didn't expect to be down there taking a car away that quickly. Somebody for the dealership called me back pretty much instantly, they offered for me to come down and see the car, and I pretty much got it instantly. As soon as I got in the car to look over/test drive I loved it. The whole service from first enquiring to driving away in my new car was excellent! I happily pass on my recommendations to others looking to buy a new car.
Reviewer has confirmed their email address
The whole process from beginning to end was streamline and simple. I visited the dealership to purchase my Audi A1, it was a few months back and I'm still very happy with the car. The customer service provided to me whilst at the dealership was excellent. I would happily recommend to other people in the market for a new car.
Reviewer has confirmed their email address
I am really pleased with how the sale and after the sale of my Focus was handled. When I ran into a few teething problems with the car they addressed it immediately and since then its been spot on 👌The team remained polite and helpful from start to finish. I would be more than happy to return.
Reviewer has confirmed their email address
Essex Car Company from Essex Car Company in response to Spot on 👌
Thank you for your positive review! We're thrilled to hear you had a great experience with us, from the sale to after-sales service. Our team is always here to help, and we look forward to welcoming you back in the future. Happy driving! 👌From all the team at Essex Car Company.
Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.
But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 391 | |
Very Good | 74 | |
Average | 2 | |
Poor | 3 | |
Terrible | 2 |
Essex Car Company
New Road
Rainham
Essex
RM13 9EB
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 18.00 |
Sun | 10.00 - 16.00 |
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