49% Reviews
replied to
95% Recommend
to friend


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472 reviews from our car dealer reviews community
Leave a review for Essex Car Company
Leave a review

472 reviews from our car dealer reviews community

Leave a review for Essex Car Company
Leave a review
"Harry Smith"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Outstanding Customer service from Essex Car Company, will defo be going back there again!!

"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went into Essex Car Company having seen a Kia Sportage on there web site.i was green with a hello,handshake Pierre was very professional he asked my name made me a cup of tea.Being a women looking for a carI was not pressured into buying anything they listened to what I was looking for and my price range they gave me a good price for my Mercedes.When I went to collect my new car all the paper work was ready very friendly and excellent customer service I will definitely recommend Essex Car Company to my family and friends. Thanks Pierre,James and H 😀👍

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"The service I received was really great"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would recommend Essex car company to anyone as the customer service was brilliant. The sales man provided professional and personalised customer service and was friendly and helpful throughout the whole process.

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"Audi Buyer "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good service from Essex Car Company. The staff were helpful and friendl. I bought an Audi A4 from here in September for a very good price and I have not had a single issue with it. The dealership is quite local to me which is great. I would use them again.

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"No major issues"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from here back in August. The car was not very clean but was in good condition and a good price. I am having an issue with a knocking noise that they have already tried to resolve once but the service overall had been okay an I would recommend them.

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"Brillaint experience"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a BMW form here in July and up to now I have had o issues with it at all. The car was just as described and in good condition and I have had no issues with it at all. I would highly recommend this dealership, the whole process of the sale was very smooth and easy.

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Sales Manager from Essex Car Company in response to Brillaint experience

Hi James, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new BMW. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Good experience with Essex car Company"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a ford focus from this dealership in July. The car was clean and in good condition but I would have to mark it down due to me finding something unpleasant in the glove box but other than that it was great and up to now I have had no issues with the car at all. Its really great value for money and I would recommend this dealership to my family and friends.

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Sales Manager from Essex Car Company in response to Good experience with Essex car Company

Hi Jack, Thank you so much for the review, we will pass your comments on to the team they'll be overjoyed! We hope you enjoy your new Ford Focus. We look forward to speaking to you again in the future. Remember, refer a friend and there is a £100 referral fee, this can be sent to you or taken of the car they buy? Many thanks, Essex Car Company

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"Mercedes buyer"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Mercedes back in July and up to now I have had no issues with it at all, the price only issue is that the car was supposed to be cleaned before I collected it but when I arrived it had not been done, they did offer to do it there and then but I didn't have time to wait. Other than that they have been very good and I would recommend them.

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"Easy to contact"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mt experience with Essex Cars was okay. The battery did completely die after only one week of having the vehicle but as soon as I reported this to the dealers they got back to me very quickly and they replaced it immediately free of charge. Overall I would recommend.

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"Excellent Mercedes really happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Mercedes back in may from here and it perfect. I even had it checked by a Mercedes garage and they told me that the car is absolutely fine! I have had no issues what so ever and the price of the car was really good! I would certainly recommend Essex Car company.

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Dealership Information

Essex Car Company has been built on a passion for cars and customer service. With over 30% of our customers coming back to purchase another vehicle, we have a loyal and growing customer base. We hold a large stock of all types of models to suit your lifestyle. Call us, email us or pop in for a chat and test drive. Thank you for visiting our site.


But enough about us, what about you? For our customers, buying a used car from Essex Car Company means that from the moment you walk onto our site or contact us over the telephone, you will be treated with respect and courtesy. We are approachable and easy to deal with. We make buying a used car an enjoyable experience; each customer has their own individual sales executive who will ensure that the whole process is smooth and hassle free. Our after sales back-up is second to none.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
472 reviews4.8 out of 5 stars — Rated Excellent
Excellent
391
Very Good
74
Average
2
Poor
3
Terrible
2

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    Contact Information

    Address

    Essex Car Company
    New Road
    Rainham
    Essex
    RM13 9EB

    Get in touch

    01708 865 578
    http://www.essexcarcompany.co.uk

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About Essex Car Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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