138 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

138 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
Leave a review
"Great car fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Mercedes from here last week car was absolutely fantastic. Great customer service couldn’t of done more for me #topjob

"Hyundai Sante Fe"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our car from this dealer and one thing I can say is the sales gentleman that helped us (John) was really great! Would recommend him anytime! Thanks for all the great experience!

"Jaguar XF"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found all staff at this car centre exceptional, very friendly and helpful, especially Prince, he made the experience of buyer a car exceptional from start to finish. Highly recommend this dealership.

"Very professional service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A very clean and friendly showroom with a wide variety of cars! Don't understand why there are bad reviews, it just goes to show that people only tend to leave reviews when dissatisfied with a service! All staff at Fort Used Cars were professional and really pleasant. Good choice of cars and they kept me informed all the way through until I could pick my new car up.

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+2 Found this review helpful
"Happy with the overall service provided"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Vistied for the first time following a family recomendation - suprised how helpful they were, Shaun was very accomodating with me. Thjanks for all your help

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+4 Found this review helpful
"Delighted, thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lovely car, exactly as described. Sam is really friendly and helped arrange everything for us. The car was delivered on time by a lovely, helpful guy who explai

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+4 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Straight forward especially under current circumstances. Great communication.

"Would not go anywhere else than here"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been here a few times now and they treat us really really well. I couldnt really ask for anyhting more. They are very transaparent, they talk you through the sale in depth and take notice of what i need as the customer - i am impressed by this fact. Thank you and will be back again for sure on my 3rd car from you.

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+3 Found this review helpful
"I would definitely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Kuga via distant selling. I was nervous at first as i had not seen the car, but the sales staff were very helpful and sent across lots of pictures. The car was very clean and the car works perfectly. You get what you pay for and more.

"Jaguar XF Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw car on website. Phoned and spoke to a staff member. Bought Jaguar XF car without test drive on the Friday. I was informed that it would be MOT'd and service d and could be delivered the following week. I asked if it could be the Wednesday and this was confirmed. Took delivery of the car and took for a test drive. Company phoned the following day to see if everything wass ok, which it was. Great customer service.

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+3 Found this review helpful
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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
138 reviews4.6 out of 5 stars — Rated Excellent
Excellent
114
Very Good
15
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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