66 reviews from our car dealer reviews community
Leave a review for Henson Motor Group
Leave a review

66 reviews from our car dealer reviews community

Leave a review for Henson Motor Group
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"Good value! "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Chevrolet I bought from Henson Motor Group good value and the guys there were helpful. The car wasn't best clean and as described down to a few little minor issues. Other than that though very good! I would recommend!

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"Repaired the issues! "
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Vauxhall I bought from Henson Motor Group had an issue after recently we bought it and they took it straight back and got it repaired, so great aftercare. The car had been valeted but it wasn't the best job in the world. The car was good value for money though so I would recommend!

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"bmw buyer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from Henson Motor Group, the car was very clean and as described. I think it was good value for money and I've not seen any of the same car at a cheaper price. They didn't give me anywhere near what I wanted for my PX. Other than that though they were good and I would recommend!

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"Satisfied Customer"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good dealership. I bought a Nissan Juke back in June and I am really happy with it, it was immaculate and in really good condition and I have had no issues with it what so ever, he dealers were helpful and knowledgeable. I would recommend Henson Motor Group.

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"Stephen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Vauxhall corsa. Great finance deal. Very professional team happy to help and answer questions. I was worried about my credit rating but they explained everything to me so I knew exactly what my payments were. Recommend to any one, first class service. P.s Wheel baring went on car and within 24 hours they booked me in fixed problem and gave me courtesy car. Many thanks David Frazer.

"stella bridger"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Sales and Service experience is so positive we have just purchased our third car at henson .gareth is friendly and knowledgeable and makes buying a new car painless and enjoyable. We love all our vehicles and recommend purchasing from Henson motor group - you will not regret it.

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"Bad aftercare"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In may I purchased a car from this dealership in May. The after sales is very bad. When I received the car it was in immaculate condition when it comes to cleanliness. however, I have had a couple of issues with the car that I am still waiting to get resolved under the warranty which is taking a while.

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M in response to Bad aftercare

Hi, I see your having trouble with Henson motor group.. We have set a page up for people like us it's on Facebook called Avoid - Henson motor group & zoomo car credit

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"Very good service happy vw buyer"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a VW Polo towards the end of April and I have had the car for a fair while now. Only had a small issue with it (can't remember what it was exactly) but it was quickly resolved. Other than the small issue I have had no problems and the car runs fine now. I would recommend Henson Motor Group.

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"Audi Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Had a really good buying experience with Henson Motor Group! The service was amazing and Colin was a really good bloke, very professional and knowledgeable. I had an Audi from them and I am very happy with it, had no issues up to now. I would highly recommend this dealership they are excellent.

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"A few issues with the vehicle"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Henson Motor Group in April. The people were helpful and the car was reasonably good value for money however their was a few issues with that car that hadn't been declared at the time of purchase The trader is willing to fix the car but I have to travel to take the car back to the dealership in my own time which is very inconvenient

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Dealership Information

Award winning cars sales of Newcastle Upon Tyne

Henson Motor Group is one of the UK's largest car supermarkets. Established in 1996 Henson Motor Group were the first to pioneer the new and used car supermarket concept, not only in Newcastle but in the North East.

When it comes to buying and selling new and used cars our extensive motor industry experience has enabled us to realise what the customer actually wants and has allowed us to become one of the largest car supermarkets in the North East. Not only do we have experience in buying and selling cars but more importantly we constantly monitor the UK market for the best prices to ensure you the customer get the best deal.

At Henson Motor Group we are determined to make your next car-buying experience as easy, stress-free and most importantly enjoyable as possible. In order to do this, we ensure our friendly and approachable staff are trained in every aspect of the new and used car industry.

We look forward to helping you find the right car at the best possible price.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1996

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
66 reviews3.9 out of 5 stars — Rated Very Good
Excellent
46
Very Good
3
Average
2
Poor
3
Terrible
12

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    Contact Information

    Address

    Henson Motor Group
    Henson House Ponteland Road
    Cowgate
    Newcastle upon Tyne
    Tyne and Wear
    NE5 3DF

    Get in touch

    0191 266 8686
    http://www.hensonmotorgroup.co.uk

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 18.00
    Sat 09.00 - 18.00
    Sun 10.00 - 17.00

    Dealership Statistics

    74%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Henson Motor Group

    Company Formed: 1996
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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