Good customer service from start to finish. Showed us few of the cars we wanted and helped very well throughout
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The salesman's at Car Firm Peterborough were really helpful and friendly. They had a good selection of cars at good prices and were very good to deal with. They were quick to answer any question I had and I felt confident buying from them. Recommended this place to a friend who also found a car he liked, and we both have had no issues with our cars since. Would 100% recommend to anyone that has just come across them.
Reviewer has confirmed their email address
I had the perfect customer care service from the one their amazing salesman. Everything was quiet straight forward and super quick. I was meant to pick up my car in two days as I was desperately needing a car and it was sorted just as promised. I will definitely recommend them to anyone who wants to purchase a car.
Went to go view a car today and a salesman called Andy, was very helpful and helped us answer all the questions we had with the car. It was a very quick and seamless process, was driving away happy within an hour! Overall very nice dealership, and would definitely recommend!
Reviewer has confirmed their email address
Staff have been ever so helpful on the phone and when we went to visit the showroom. Good selection of cars and they were very honest about everything
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Salesman were professional and very polite. Very informative and accommodating. The car was absolutely spot on with all its paperwork and excellent condition
Reviewer has confirmed their email address
Yasser I just wanted to say ‘Thank you’ great service and a pleasure to meet you! The car was prepared MOT’d and delivered the next day. Very happy. Great car at a great price
Reviewer has confirmed their email address
Fantastic dealings with this dealer. Very professional and attentive to their customers requirements. Brought a 911 from Car Firm and they were brilliant fromt start to finish.
Reviewer has confirmed their email address
Do not buy from this company, my husband bought a car 2 weeks ago, drove it of the forecourt at 11am returned it 12.30 requested refund and refused. The sales manager was a rude bully. There was a serious issue with the gearbox, that’s was only noticed when getting up to 70 miles an hour. He was purposely taken on a test drive round windy country roads. We hand delivered a letter requesting a refund the next day. We also sent a letter recorded delivery which was signed for requesting a response in 14 days, called today and was told had email official request. £5000 is a lot of money to us, my husband is left with no car, no money and as he is a contractor does not earn unless he goes to work.This company is been reported to the Trading Standards.
Reviewer has confirmed their email address
Roger Smiles in response to DO NOT TRUST THESE PEOPLE
IF YOU HAVE BEEN SCAMMED BY CARFIRM GET IN TOUCH AT CARFIRMREVIEWS@GMAIL.COM TO HELP BUILD OUR CASE FOR WATCHDOG
Utterly shocking and untrustworthy business. Avoid at all costs. Car supplied with existing faults (major oil leak) despite be assured by sales manager that this would be rectified before delivery. Following this - months of frustrating and increasingly dishonest treatment as repairs were attempted (but failed) and eventually Car Firm refused to accept a return or provide a repair at all. Money for expensive repairs (by reputable mechanic) eventually reclaimed via Natwest chargeback process (well done credit card company) but this was still fought tooth and nail by Car Firms elusive 'directors' who provided false evidence and lied to the banking investigators to try to avoid the chargeback. Shocking company, immoral and dishonest directors, avoid like the plague and give your business to somewhere more deserving. Stressful and disappointing - reported to trading standards.
Reviewer has confirmed their email address
Car Firm is an Independent dealership that is based in Peterborough. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Car Firm
Great North Road
Peterborough
Peterborough
PE8 6HG
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