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951 reviews from our car dealer reviews community
Leave a review for Luv Car Loans
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951 reviews from our car dealer reviews community

Leave a review for Luv Car Loans
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"Next level service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve got myself a really good daily car through LUV Car Loans, and I couldn’t be happier. I’ve even taken it on a few good couple of hours drives to test it out, and it’s been faultless. During the process, I spoke to a few people, and everyone was absolutely lovely. I never felt like I was being pushed into buying the car, which made the experience even better. They were even kind enough to follow up on the car afterward. There were no delays on the day of collection, as the money was transferred right away. They went above and beyond, helping me with insurance and really looking after me. The service was next level—I even got a call to see if I got home okay. What a great company.

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"Would highly recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently I purchased my Evoque, and while I did notice a loud squealing noise and a rattling noise during my 2-hour drive home, the garage was very accommodating. They were happy for me to take the car to my local garage to get the issues repaired. Overall, I'm very happy with the purchase. This is my first Range Rover, and it's a welcomed upgrade from my previous BMW 5 Series, not to mention my first automatic car. The difference is night and day. Everyone I spoke to at LUV Car Loans was amazing to deal with. They were incredibly patient while I made up my mind about which car to get, and their customer service really stood out. I would 100% use LUV Car Loans again.

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"Thank you Neil for everything "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a bit of trouble to start with, but Neil was perfect at getting it sorted when the turbo went after about 600 miles. As soon as we mentioned the issue, he was happy to get the car into the garage for repairs and even arranged a van for us to use in the meantime. I can't be any happier with how he handled the situation he was more than understanding and helpful. He even gave me the option of returning the van or getting it fixed, which I didn't expect. Since getting it back, the van has been perfect. My wife was the one who recommended LUV Car Loans after having a good experience with her car, and I'm glad I listened. I'd give 10 out of 5 stars if I could. There were no questions left unanswered. A big thank you for the support and making it all so easy.

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"Smooth sailing ⛵"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'd happily use Luv Car Loans again because of how easy it was this time around. I told my accounts manager what car I wanted and the price I was willing to pay. They went away and found the exact car I wanted that was well within my budget. I honestly can't ask for anything more from Luv. Everything since receiving the car has been smooth sailing! I couldn't recommend them enough.

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"New customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For a new customer I was very impressed with the process. The gentleman who handled my application was a pleasure to deal with because not once did I feel any pressure from him to commit to the Citroen C4 I was interested in, it was actually a really quick process. I haven't got any complaints to be honest.

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"Happy overall "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Currently I'm getting on great with my Ford Fiesta and I'm very happy with how the purchase went.

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"Happy to give 5 stars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Nissan Juke before seeing it and now I wish I went for the Qashqai because my son and daughter aren't very impressed with it because it's not the comfiest. But as the car goes it drives well and since I don't tend to drive it that much so it's only a small issue. I can't remember the chaps name who delt with me but he was great. he went through the whole process in great detail, he was really nice to get along with and I thought he was very straightforward, which is what I like when buying a car.

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"Good as gold "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thomas was good as gold! I couldn't have asked for a better person to help me get my finances sorted out. I reckon I've had my BMW for just over a month now and I'm getting on okay with it. I mentioned something was missing with the car and they sent it out without any trouble.

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"Easy transition 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to my friends, I've had an easy transition from my old car to my Mini Cooper as they all have similar cars, so they've been able to help me figure it out. The process to get the car was really easy and I wouldn't change anything about my visit if I was to go back.

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"First time owning a Land Rover!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service from Sam and Selina! I was in the market for a Land Rover Range Rover Evoque and of course spending that kind of money, I wanted to make sure I got a good quality car. There was one that Sam found for me but after viewing it, I didn't feel 100% confident in taking it. Both Sam and Selina were happy for me to walk away but they also made sure to get my £100 deposit back from the dealership. They found me a second car to view and as soon as I saw it, I fell in love. I went ahead with it, and it's been amazing and I love it. This is my first time owning a Land Rover but I don't think I could have any other car.

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Dealership Information

BUYING A CAR

Arranging your car finance could not be easier.

Our highly motivated and experienced personal finance executives are available 7 days a week and are on hand to assist you with all your car buying needs.

We offer FREE Vehicle history checks and FREE Vehicle valuations for added peace of mind and to ensure you are getting the very best deal from your dealer.

 

Manufacturers: Sells a variety of makes and models
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Ratings
951 reviews4.9 out of 5 stars — Rated Excellent
Excellent
858
Very Good
93
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Luv Car Loans
    Unit 11B Olympic Way
    Birchwood
    Warrington
    Warrington
    WA2 0YL

    Get in touch

    0330 056 3556
    https://luvcarloans.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 10.00 - 16.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Luv Car Loans

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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