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138 reviews from our car dealer reviews community
Leave a review for Mainline UK
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138 reviews from our car dealer reviews community

Leave a review for Mainline UK
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"Amazing aftercare "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I cannot thank Julian enough, he is not just an amazing car dealer but an amazing human. I bought a car from Mainline which unfortunately had a problem with it and had to be returned and Julian couldn't have done more for me throughout the process. He was honest and transparent and helped me get sorted with another car that I like even better! I think it shows the true nature of a business when problems occur and these guys definitely care about their customers and will make sure they see you right! Without hesitation I would recommend them and will be returning myself.

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"I'll keep my steak "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been a customer of Mainline for a looonnnggg time, let me tell you! My BMW is the third, yes THIRD car I have had from them. And there is a reason for that! Its because they are unbeatable! The cars are always immaculate and without fault, the prices are incredibly completive and the service is first class! Why would I go elsewhere for a burger when I've got my steak right here!

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"Kind "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When we came down to Mainline the salesman who we dealt with couldn't have been any kinder, he was happy to open up multiple cars for us to look at and answered all of our questions. The one thing that really would have just pushed my experience from a 4 star to a 5 star one would have been a decent amount of fuel in the tank when I collected it.

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"Outstanding customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely outstanding customer service from the Mainline, the team are great! the gentleman who I mainly dealt with was very approachable and polite. I was able to spend some time with the Insignia and take it for a good test drive so I could be certain before I made the purchase. Since then the car has been absolutely spot on, not a single issue.

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"Craig was fantastic! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Craig was an absolutely fantastic salesman, he went out of his way to sort things and really did help me alot when I was buying my Golf. The VW is absolutely brilliant, it is a cracking car to drive, I have nothing to report, and would recommend the dealership highly!

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"An easy process for a first time buyer! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Vauxhall Adam from the Mainline dealership, and I am over the moon! It is my first car that I have ever bought, I absolutely love it! It looks so nice and is really nice to drive as well. The salesman were really friendly and made it a very easy sale. I didn't feel over pressured or rushed and they explained everything to me really clearly. I have already recommended to a few friends of mine as I found it to be such an easy process!

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"More than happy to return to mainline 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my first time using this dealership and I am more than happy with how the process was handled. They were very helpful and went out of their way for me when I was purchasing my Juke. The car was well looked after and is great to drive. I have already recommended to friends and would be more than happy to return to Mainline again. 👌

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"If I could give them more stars I would!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top dealership, easy process and really helpful sales team. I liked how nothing is ever too much hassle for them. Me and my family have been buying from Mainline for a numerous amount of years and think they are fantastic, we would never go anywhere else. I would recommend to anyone to visit Mainline, they are so friendly, super helpful, and the cars they have are top of the range, if I could give them more stars I would!

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"10/10 car buying experience!! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've never been to a more polite and friendly dealership. The vibe at the showroom was nice and there was never any pushy hard selling. They let me take my time when viewing the car and weren't constantly looking over my shoulder. They were there when I needed them and answered any question I had. My car is in such a nice condition for a second hand car, and drives like a dream! It was such a simple transaction, all that was left to do was to sign and drive away with the Juke. I would happily recommend to others they were exceptional from start to finish. 10 out of 10 car buying experience!!!

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"Stress free experience! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Cracking motor purchased, no hassle whilst purchasing - the team were there when I needed assistance but left me to look over the car in my own time - no breathing down my neck. It was a nice experience and stress-free one, I would happily buy here again, the car is fantastic, very pleased.

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Dealership Information

40 years dealing in quality used cars with a personal & professional service from a family owned & run dealership. Based off the A1 right next to Metrocentre in Dunston Gateshead, Newcastle

Welcome to Mainline UK, offering huge savings on used cars in Gateshead

With an extensive range of used cars featuring all makes and models including BMW to Audi and Ford to Vauxhall. Mainline UK can provide the right car at the right price. With so much choice on used cars why go anywhere else? Get the best prices and widest choice on quality used cars in Gateshead, contact us today!

We offer a wide range of services including Used Vehicle Sales, Warranties, Finance and Part Exchange.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
138 reviews4.9 out of 5 stars — Rated Excellent
Excellent
128
Very Good
8
Average
0
Poor
0
Terrible
2

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  • Contact Information

    Address

    Mainline UK
    Metrocentre East Business Park Waterside Drive
    Gateshead
    Tyne and Wear
    NE11 9HU

    Get in touch

    0191 4605070
    http://www.mainlineuksales.co.uk

    Opening times
    Mon 9:00 - 17:45
    Tue 9:00 - 17:45
    Wed 9:00 - 17:45
    Thu 9:00 - 17:45
    Fri 9:00 - 17:45
    Sat 9:00 - 17:00
    Sun 10:30 - 16:00

    Dealership Statistics

    97%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Mainline UK

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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