98% Reviews
replied to
95% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


374 reviews from our car dealer reviews community
Leave a review for Marshall & Son Motors
Leave a review

374 reviews from our car dealer reviews community

Leave a review for Marshall & Son Motors
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Kenny was a great help! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Kenny was a really great help during the purchase of my Discovery, he explained everything to me in great detail, including all the techy bits and the newer gadgets. The car was presented beautifully, it was clean, shiny and well well detailed! Kenny was highly knowledgeable of the cars on site, he walked me through the process perfectly explaining everything as he went. I was kept up to date with everything and knew what was happening at every stage. It was a really great experience and I am absolutely loving my new Disco! Thank you Marshall and Son team!

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ed from Marshall & Son Motors in response to Kenny was a great help!

Thank you! Kenny was really please to read this review and to read your kind words! It makes it all worth while.

"Dreadful experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I made an appointment to view their Mercedes SLk in red with white trim. My journey was 120 miles round trip as the car was described as being a beautiful car. When I arrived I was left to look at the car but immediately saw the paintwork on the front of the car was pitted and had been resprayed very badly, the roof had been resprayed in patches, the wing was two different colours and the boot scratched. Also the interior was dirty. I expressed my concern that I had been misled and the sales person said it had not been valeted yet but would contact me back when it had. The salesman did contact me and stated that the car needed £1000 of paintwork doing so they were increasing the price by £400 to recover some of their money. Possibly the worst car viewing experience I have undertaken. Obviously I walked away.

"Car is perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The team here were very understanding and friendly. This was my first car and I took my dad who’s a mechanic to give it a look over. The car is still great four years later no problems whatsoever. My mum and dad have now bought there car from them too and are just as happy

Ed from Marshall & Son Motors in response to Car is perfect!

Thank you Stacey, What kind words!

"Marshall & Son Motors Walsall Review"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so grateful to Marshall and Sons for helping us out before lockdown. We needed our 2nd car for my son. They were really helpful and knowledgeble and we managed to get the car just before everything lockdown. They were covid-safe and the showroom was clean and spotless. Everyone wore masks and we felt very safe. Thanks for an amazing experience. Gerry

Ed from Marshall & Son Motors in response to Marshall & Son Motors Walsall Review

Thank you for your kind words Gerry. It was a pleasure dealing with you too!

"2nd car with Marshall & sons. Very good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We ave got our 2nd car from Marshall and have had it for about 4 months now. Very good. Really nice running, and no issues so far. We have always found them good to deal with. Nice guys and very helpful when we wanted our 2nd car. They helped us pick and we're happy with our choice. Thanks

Ed from Marshall & Son Motors in response to 2nd car with Marshall & sons. Very good

Thank you Julia! We loved your feedback and hopefully see you again in the not too distant future for your next car.

"Really happy with our car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We got a nearly new Hyundai iX35 and it is absolutely brilliant. The additions like heated front and rear windows, heated seats, gun metal alloys etc... are a real touch of quality that I haven't had before. The guys were very helpful and the sale was very easy and pleasant. I have been in touch via email and everything has been great. I would recommend Marshall & Sons Motors.

Ed from Marshall & Son Motors in response to Really happy with our car

Thank you Neil. We try and make every sale as stress free as possible. You know where we are when you need your next car.

"Dangerest car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had the same trouble with Marshall & Son Motors,they are just a back street garagei it took a month to sort it out steering. Packed up two days after I bought it

"Dangerous car"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had an issue with my car. An independant specialist has said the car was a deathtrap. I reported this to Marshall & Sons Motors and asked them to pay for the repair costs. They simply emailed me denying it was like that when it left, despite the report i sent them. They now arent responding. I now have no option but to involve trading standards and potentially solicitors.

"Lea & chrissie "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just got my ml280 from marshall & sons just like to say thanks to jake for all is help and a smooth change over of cars had it a couple of weeks now and I am very pleased with it so far would go back and buy another car from them again thanks Lea & Chrissie.

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful

Ed from Marshall & Son Motors in response to Lea & chrissie

Thank you both! The door will always be open for you when you would like to change your car!

Ed from Marshall & Son Motors in response to Lea & chrissie

Thank you for your review. Your feedback is very much appreciated!

"Simply Walk Away!!..."
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was looking for a specific Land Rover Discovery, they had one in stock that was Over the average price but it looked very tidy, was fine to pay over the odds mainly because it came with a warranty that I was assured covered all major mechanical parts, I soon came to realise that the warranty was Completely Worthless, after acouple weeks I found all sort of issues, the main one being the engine was under powered, I took it to a specialist for an inspection out of my own pocket and found the turbo was faulty, the garage told me odds are it was sold on by the previous owner due to this fault and the cost that came with repairing it, cut a long story short the warranty provider wouldn't commit to paying for Any work to be carried out, it took over a month to find a garage that would even work with them, and after all the calls and stress I came to the realisation they were not going to help at all, I've already been left £300 out of pocket on Labour with a repair bill of £2500 coming,..

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

If you are looking for great savings on quality used then you have reached the right place. Marshall & Son Motors Ltd are a specialist used car dealer based in West Midlands. We are proud to offer you a first class customer service and very competitive pricing. At Marshall & Son Motors Ltd we stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Used Car Finance & Loan Specialist of Walsall

If you are looking for used car finance then Marshall & Sons are here to help. Based in Walsall our dedicated team of finance specialists have helped hundreds of customers, nationwide, to obtain great rate car loans.

Use our online finance calculator to check what rates we have, plus you can apply for finance online - it only takes two minutes and we aim to get back to you the very same day

Get In touch

We realise that buying a car can be a daunting experience, but don't worry, we are well established within the Walsall area and come with a great reputation. Furthermore we offer excellent advice and experience on vehicles and vehicle maintenance. Our friendly staff will go the extra mile to guarantee that you receive the advice you need. This is the reason why many of our customers keep coming back to us.

Marshall & Son Motors Ltd we don't just sell cars, we do everything possible to get you driving your perfect car. Why not come along to our dealership in Walsall? We look forward to meeting you - find our contact details here.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2008

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
374 reviews4.8 out of 5 stars — Rated Excellent
Excellent
332
Very Good
37
Average
0
Poor
2
Terrible
3

Add Review

  • Submit new information
  • View 9 more dealership images

    Contact Information

    Address

    Marshall & Son Motors
    Wlyde Java Northgate
    Aldridge
    Walsall
    West Midlands
    WS9 8UB

    Get in touch

    01922 458222
    http://www.marshallandsonmotors.co.uk

    Opening times
    Mon 09.00 - 17.30
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 10.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Marshall & Son Motors

    Company Formed: 2008
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more