Mareks, February 2024
"Really know their cars :)"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Martin Lee Sports & Prestige are great! The entire sales process was super efficient. Justin & the guys down at the dealership are really knowledgeable & talked me through every feature of my Vauxhall Meriva. Nothing was too much trouble and they really know their cars! Highly recommended
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martin lee sports and prestige from Concept-R in response to Really know their cars :)
Dear Mareks,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with Martin Lee Sports & Prestige.
Your compliments about the efficiency of the sales process and the knowledge of our team are truly appreciated. Justin and the rest of our staff take great pride in their expertise and their ability to assist our customers thoroughly, ensuring they feel confident and informed about their vehicle choice. It's wonderful to know that we were able to provide you with detailed insights into your Vauxhall Meriva and that you felt fully supported throughout your purchase.
We're glad that you found our team's approach helpful and that nothing was too much trouble for us. Our priority is always to make sure that our customers leave our dealership not just with a car, but with a car that they feel completely happy and comfortable with.
Thank you for your high recommendation, and we look forward to the opportunity to serve you again in the future. Enjoy your Vauxhall Meriva and happy driving!
Best regards,
The Team at Martin Lee Sports & Prestige
John S, February 2024
"Good Car, Great Price"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've been looking for a Vauxhall Insignia for a little while now. I came across Martin Lee's advertised for a great price on AutoTrader. Darren sent me a walk-around video & the car was in great condition for its age, exactly as advertised. The guys at the dealership couldn’t do enough for me - they even had the car delivered to me in Cumbria which saved myself & my wife a day spent travelling in the car going back & forth. I can't recommend Martin Lee Sports & Prestige enough - If you're reading this, you can buy from them in confidence.
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martin lee sports and prestige from Concept-R in response to Good Car, Great Price
Dear John S,
Thank you for taking the time to leave such a positive review for Martin Lee Sports & Prestige. We're thrilled to hear that your experience with us was so satisfying, especially in your search for the perfect Vauxhall Insignia.
It's great to know that Darren's walk-around video was helpful and that the car matched your expectations in terms of condition and value. We always strive to provide accurate and comprehensive information about our vehicles, and it's rewarding to hear that this was beneficial for you.
We're also delighted that our delivery service added convenience to your purchase, sparing you and your wife the journey to pick up the car. Our goal is always to make the car buying process as smooth and hassle-free as possible for our customers.
Your endorsement means a lot to us, and we're honored by your recommendation. We take pride in our customer service and the quality of our vehicles, and it's always encouraging to hear from satisfied customers like yourself.
Thank you once again for choosing Martin Lee Sports & Prestige, and we hope you enjoy every mile in your Vauxhall Insignia!
Best regards,
The Team at Martin Lee Sports & Prestige
Dominic, February 2024
"Can't fault them!!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I saw the car advertised on AutoTrader at the right price so gave Martin Lee a call. I was slightly worried as I'm based in Carlisle which is about 300 miles away, but Justin was super helpful and arranged for my Ford Fiesta to be delivered to my door. Delivery was on time & the car was immaculate. I've had a slight issue with the clutch but the guys at Martin Lee Sports & Prestige have sorted it immediately - it goes into the garage next week. which is why I've awarded 4* instead of 5, but I can't fault the guys down at Martin Lee Sports & Prestige. I'll be back, that's for sure! Dom
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martin lee sports and prestige from Concept-R in response to Can't fault them!!
Dear Dominic,
Thank you so much for your kind words and for taking the time to share your experience with Martin Lee Sports & Prestige. We're delighted to hear that you found the car you were looking for and that our service met your expectations, especially considering the distance involved in your purchase.
We understand that buying a car from afar can be a bit daunting, and we're thrilled to know that Justin and our team were able to make the process smooth and reassuring for you. Your feedback about the prompt and efficient resolution of the clutch issue is greatly appreciated, as it reflects our commitment to after-sales support and customer satisfaction.
While we're sorry that you encountered a hiccup along the way, we're glad to have been able to address it swiftly. Our aim is always to ensure that our customers are completely happy with both their vehicle and the service they receive.
We're looking forward to welcoming you back in the future. Thank you once again for choosing Martin Lee Sports & Prestige, and for recommending us. Safe driving and enjoy your Ford Fiesta!
Best wishes,
The Team at Martin Lee Sports & Prestige
Mohamed, January 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really enjoying my new Toyota that I purchased online. All the staff were very helpful and friendly, answering all my questions on the car, putting my mind at ease about purchasing a car without seeing it in person.
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martin lee sports and prestige from Concept-R in response to ⭐⭐⭐⭐⭐
Dear Mohamed,
Thank you so much for your five-star review! We're delighted to hear that you are enjoying your new Toyota and had a positive experience with our online purchasing process. It's fantastic to know that our staff were able to provide you with the helpful and friendly service needed to feel comfortable with your purchase, especially considering the challenges of buying a car without seeing it in person.
Your satisfaction and peace of mind are our top priorities, and it's wonderful to hear that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Enjoy your new Toyota, and we look forward to the opportunity to serve you again!
Kind regards,
Martin Lee
Sports and Prestige
Dominic L, January 2024
"Great aftercare service 😊"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was my first time buying a car from this dealership and I did it all online, which was a bit nerve wracking as I didn't see the car for myself. When enquiring about the car, I spoke to Justin who was more than happy to answer my questions regarding the car. The car arrived on time and I've been happy with my decision ever since.
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martin lee sports and prestige from Concept-R in response to Great aftercare service 😊
Dear Dominic
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our online car buying process. It's great to know that Justin was able to assist you effectively and answer all your questions, making your experience smooth and reassuring. We understand that buying a car online can be daunting, so we're delighted that everything met your expectations and you're happy with your purchase.
If you have any further needs or questions about your car, please don't hesitate to reach out. Your satisfaction is our top priority. We hope you enjoy driving your new car and look forward to serving you again in the future.
Kind regards,
Martin Lee
Sports and Prestige
Phil S, January 2024
"Citroen Dispatch "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I did everything online when I purchased the van, which is something I have never done before. Once I saw the Citroen Dispatch I could tell that it looked like a good quality van but unfortunately I couldn't get down to visit it so I got in touch with Justin and he was more than helpful. Justin described everything that I needed to know about the van and his communication was fantastic, he always got back to me within a reasonable time. Once I went ahead with the van, we agreed on a date and time for it to be delivered that suited me and it came at the exact point.
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martin lee sports and prestige from Concept-R in response to Citroen Dispatch
Thank you for sharing your experience, Phil! It's great to hear that purchasing your Citroen Dispatch online was a smooth and successful process, especially since it was a new experience for you. Justin's dedication to providing detailed information and maintaining excellent communication clearly played a key role in ensuring your comfort and confidence throughout the process. We're also pleased to know that the delivery was timely and convenient for you. Your satisfaction is our top priority, and we're thrilled that everything met your expectations. Enjoy your Citroen Dispatch, and remember, we're here if you need anything in the future!
Kind regards,
Martin Lee Sports and Prestige
Ruth, January 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Darren made the process of buying my new Seat Leon very easy and he was more than happy to help me every step of the way to make sure everything was perfect. I would 100% recommend to anyone.
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martin lee sports and prestige from Concept-R in response to ⭐⭐⭐⭐⭐
Thank you so much for your glowing review, Ruth! It's fantastic to hear that Darren made the process of buying your new Seat Leon smooth and stress-free. His dedication to ensuring everything was perfect for you is a testament to our commitment to customer satisfaction. Your recommendation means a lot to us, and we're delighted that you had such a positive experience. Enjoy your Seat Leon, and remember, we're always here to help with any of your future automotive needs!
Kind regards,
Martin Lee Sports and Prestige
Paul S, January 2024
"Brilliant 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nothing short of brilliant from the team! My car has been great and drives well, it is used daily so it has had a few hundred miles put on it since I got it in November. Justin's customer service was also brilliant and he made it all very simple.
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martin lee sports and prestige from Concept-R in response to Brilliant 👍
That's wonderful to hear, Paul! I'm thrilled to know that your car is performing brilliantly and fitting seamlessly into your daily routine. It's also great to hear that Justin provided exceptional customer service, making the entire process smooth and straightforward for you. We aim to ensure that every customer has a positive and hassle-free experience. Thank you for choosing us and for sharing your feedback. Drive safe and enjoy your car!
Kind regards,
Martin Lee Sports and Prestige
Ylber K, January 2024
"Very happy 😀"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After driving my Toyota for over a month now, it is safe to say that the car is lovely and it is working very well. It was nice of the team to offer me a test drive, as this really helped the decision making process. The team really could not do enough for me, they were very helpful.
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martin lee sports and prestige from Concept-R in response to Very happy 😀
That's fantastic to hear, Ylber! It's great that your Toyota is performing well and meeting your expectations, especially after a month of driving. The opportunity to test drive before making a decision is indeed a valuable part of the car buying process, and it's wonderful that our team could assist and make your experience so positive. We're thrilled you found our team helpful and that they were able to contribute significantly to your decision-making process. Enjoy your Toyota, and we're here if you need any further assistance!
Kind regards,
Martin Lee Sports and Prestige
Kevin S, January 2024
"Blind purchasing went well."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It was my first time buying a motorbike blind, so I had to put a lot of faith into the buying process and what the team had to say about the condition of the bike. I was pleased once it arrived, to see that the motorbike was as described. I've not had much of a chance to go out on the bike recently as I have had a back injury, but I look forward to riding it once I’m better.
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martin lee sports and prestige from Concept-R in response to Blind purchasing went well.
I'm glad to hear that your blind purchase of a motorbike went well, Kevin! It's great that the bike was exactly as described and met your expectations. It's important to rely on trustworthy information, especially when making significant purchases like this without seeing the item in person. I hope your back injury heals quickly and you're able to enjoy riding your new motorbike soon. Take care and wishing you a speedy recovery!
Kind regards MLSP
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