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55 reviews from our car dealer reviews community
Leave a review for Motor Match Crewe
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55 reviews from our car dealer reviews community

Leave a review for Motor Match Crewe
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"My Jaguar has been glorious!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far my Jaguar has been gloriously! Having previously owned an Audi Q5, I was looking for something with similar quality but a bit more sporty. I was torn between a Mercedes GLC and the F-Pace, but ultimately, the Jaguar's sportiness won me over. Gareth was incredibly accommodating throughout the entire process and was happy for me to take my time to have a long look around the car. He handled everything perfectly and made the transition from enquiry to sale quick and seamless. Highly recommend this dealership!

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Sharon from Motor Match Crewe in response to My Jaguar has been glorious!

Good Morning Christopher, Thank you for your 5 Star Review. Firstly may we take this opportunity of thanking you again for your custom and your fabulous comments about Gareth and the Team at Motor Match , it is always lovely to receive such great comments from our customers. We are so pleased to hear how happy your are with your jaguar F- Pace and wish you many happy journeys. Your recommendations will be gratefully received and we look forward to you visiting us again in the future. Sharon - Swansway Motor Group

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"Very professional company"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Definitely a 10, very professional staff and a positive experience. Thank you to Rebecca for everything.

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Sharon from Motor Match Crewe in response to Very professional company

Good Afternoon Paul, Thank you for your 5 Star Review. We are delighted to hear that you received great customer service with Rebecca. Thanks again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"No complaints"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Ford C-Max for a little while now, and everything has been great. Rebecca was the saleswoman who dealt with me from my initial enquiry and she handled everything perfectly. There were no delays or complaints on my end. Thank you to the whole team for all their help. I live 2.5 hours away, so I was relying on the honesty of the team on the condition of the car, and it didn't disappoint. I drove it home on the same day and I've been happy ever since.

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Sharon from Motor Match Crewe in response to No complaints

Good Afternoon Dean, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your Ford C - Max and that the customer service you received was informative and helpful from Rebecca at Motor Match Chester . Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Couldn't ask for anything more"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Seat is all good, and mechanically everything is sound. I haven't done many long trips yet, I've just stayed local doing the daily trip to work. The customer service was great from the sales team, and they even went out of their way to get me from the train station. Happy to give 5* for the whole experience! You can't ask for more from a company.

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Sharon from Motor Match Crewe in response to Couldn't ask for anything more

Good Afternoon Suhaib, Thank you for your 5 Star Review. We're thrilled to read this great review & will cascade your kind words to the Team as we know they will be delighted to hear from you. It's great to hear our Team have gone the extra mile with our customers. Thank you so much for your business. We look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Andrew was fabulous"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Andrew was fabulous and incredibly helpful from start to finish, there was no pressure on me at all to make a decision. I've dealt with him before, so I know he's reliable! I would happily come back to get another car from here.

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Sharon from Motor Match Crewe in response to Andrew was fabulous

Good Afternoon Stacey, Thank you for your 5 Star Review. Your comments are gratefully received. We will cascade your kind words to Andrew. Thank you so much for your business. Sharon - Swansway Motor Group

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"First time"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since diving away from Motor Match Crewe I've tried to get out of my car as regularly as possible and I'm really enjoying it. It was my first time visiting this company, but I was in good hands as James took his time to explain all of the paperwork and the process, so I didn't miss anything.

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Sharon from Motor Match Crewe in response to First time

Good Afternoon Mandeep, Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with the customer service. It is great to hear that James was informative and helpful. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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"Worth the long trip!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great experience! I've already put plenty of miles on my Q3, so already it's had a brilliant run out. When I was enquiring about the Audi, everyone got back to us within good time and was happy to help where they could. Dealerships closer to me weren't interested or willing to look after us, so we travelled 2 hours to Crewe, but it was worth it. They even went the extra mile to send us a video walking around the car before we made the trip up, and the car didn't disappoint.

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Sharon from Motor Match Crewe in response to Worth the long trip!!

Good Afternoon Jennifer, Thank you for your 5 star review. We are thrilled to hear that you are enjoying your new Audi Q3 and that the team took great care of you taking the time to explain everything thoroughly and went the extra mile. May we take this opportunity of thanking you again for your custom and we look forward to welcoming you back in the future. Sharon - Swansway Motor Group

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"Off the scale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My 2 Series is really nice and running well. Gareth was off the scale on the day, I can't compliment him enough. I was quickly offered a test drive on arrival so there was no messing around, all my questions were answered in great detail, and all around, they provided exceptional service. I wouldn't change anything about it. I was so impressed with Gareth's service that I passed his details on to my boss, who is now looking to get a car from here.

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Sharon from Motor Match Crewe in response to Off the scale

Good Morning Mathew, Thank you so much for your 5 star review. We are pleased and proud that the whole process went smoothly for you. Gareth will be happy that you have taken the time to mention his customer care skills. We trust you are enjoying your new 2 series BMW. Thank you so much for your custom. Sharon - Swansway Motor Group

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"Audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From walking into the showroom to purchasing my Audi it has been an amazing experience. Rob was amazing and talked me through the whole process, making everything easy and transparent. After taking it out for a short test drive, I knew it was the car I wanted. When I picked up the keys the car was very well presented, and I drove away happy. I would happily go back to them.

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Sharon from Motor Match Crewe in response to Audi A3

Good Afternoon Declan, Thank you so much for your 5 star review. We are pleased and proud that the whole process went smoothly for you. Rob will be thrilled to read your kind words and that you have taken the time to mention his customer care skills. Hope you enjoy many happy miles in your new Audi A3. Thank you so much so your business and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Gareth you were amazing!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Gareth you were amazing! I can't fault the chap at all because, from the very beginning he made me feel very welcome and relaxed when looking around the showroom. I come on a busy day as well, so I was grateful that he still made the time for me whenever I had any questions that needed answering. I went for the D-Max in the end and it's been an good car, it gets the job done.

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Sharon from Motor Match Crewe in response to Gareth you were amazing!

Good Morning Lynton , Thank you for your 5 Star Review. We are delighted to hear that you are thrilled with your Isuzu D- Max and that the customer service you received was amazing from Gareth at Motor Match Crewe. Thank you again for your custom and we look forward to welcoming you back again in the future. Sharon - Swansway Motor Group

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Dealership Information

Motor Match Crewe is part of the family owned and run Swansway Group and provides outstanding levels of service when you purchase one of our quality used vehicles. We're located alongside Swansway Jaguar Crewe on Crewe Green roundabout. Every one of our vehicles sold from our Motor Match dealerships comes with the Motor Match Promise, giving you peace of mind that we're always here to help. Our promise includes the knowledge that the majority of our stock has been sourced from the franchise centres within the Group as well as the ability to reserve a vehicle at motormatch.com for just £49. We also offer flexible finance options, extended warranties, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next, used vehicle.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
55 reviews4.8 out of 5 stars — Rated Excellent
Excellent
46
Very Good
9
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Motor Match Crewe
    Beswick Drive
    Crewe
    Cheshire East
    CW1 5NP

    Get in touch

    01270 864402
    https://www.motormatch.com/contact/crewe/

    Opening times
    Mon 08.30 - 18.30
    Tue 08.30 - 18.30
    Wed 08.30 - 18.30
    Thu 08.30 - 18.30
    Fri 08.30 - 18.30
    Sat 09.00 - 17.00
    Sun 10.30 - 16.30

    Dealership Statistics

    100%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Motor Match Crewe

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Motor Match Crewe
    VAT Number: 823 8072 33


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