Abiodun A, July 2024
"BMW 5 Series"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'd give 10 stars if I could
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Aftersales from Motor Planet Ltd in response to BMW 5 Series
Hi Abiodun, Thank you for the review, your words mean the world to us. Hope we can help you again in the future.
David C, July 2024
"Wife is happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My Wife is loving the new Honda CR-V from Motor Planet, thanks Jamie for all your help you made the whole nightmare of buying a new car as easy as pie!
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Aftersales from Motor Planet Ltd in response to Wife is happy
Hi David, Thank you for your wonderful feedback! We’re thrilled to hear that your wife is loving the new Honda CR-V. Jamie will be delighted to know he made the car-buying process so smooth and easy for you. If you need any further assistance, we’re here to help. Enjoy many happy miles with your new car!
Business, July 2024
"Easiest transaction in a while"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Our company purchases numerous cars for our fleet, and the purchase of the Skoda Superb has been the smoothest transaction to date. Although I haven't personally driven it, I'm confident that I would have been informed of any issues—after all, no news is often good news.
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Aftersales from Motor Planet Ltd in response to Easiest transaction in a while
Hello, Thank you for your feedback! We’re delighted to hear that the purchase of the Skoda Superb was the smoothest transaction for your fleet. It’s great to know that everything went well and that there have been no issues reported. If you need any further assistance or have any questions, we’re here to help. Enjoy!
Chad O, July 2024
"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My finance company recommended Motor Planet to me, and I'm pleased they did. It was really easy and Jamie worked well in communicating with me and the finance company making it seamlessly easy. I would recommend this dealer to anyone wanting an easy way to buy a car.
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Aftersales from Motor Planet Ltd in response to ⭐⭐⭐⭐⭐
Hello Chad, Thank you for sharing your experience! We’re delighted to hear that your finance company recommended us and that Jamie made the process seamless for you. It’s wonderful to know that everything went smoothly and that you’re pleased with your purchase. We appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car!
Ashlee C, July 2024
"Returning Customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a wonderful car from Motor Planet around 6 years ago, it lasted me a while without any real problems, so when the time came to upgrade, there was nowhere else I was heading. This time around, I was helped by Adam who was fantastic, ended up buying a VW UP which is just as fantastic and I'm enjoying the car. No doubt in another 6 years I'll be back. Thanks Motor Planet
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Aftersales from Motor Planet Ltd in response to Returning Customer
Hi Ashlee, Thank you for your loyalty and kind words! We’re thrilled to hear that your previous car from Motor Planet served you well for so many years. It’s fantastic that Adam was able to assist you with your new VW UP and that you’re enjoying it just as much. We look forward to welcoming you back in the future. Enjoy every moment with your new car!
Bernie M, July 2024
"Seamless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Great experience with motor planet very happy with my purchase. Would highly recommend Motor Planet, from first enquiry online, helpful staff, great communication, seamless transaction dealt with Jamie really pleased with my new car would not hesitate to use again. Had car delivered which was great, again seamless
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Aftersales from Motor Planet Ltd in response to Seamless
Hi Bernie, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us here at Motor Planet and are happy with your purchase. It's fantastic to know that our staff made the process seamless from your first online enquiry to the delivery of your new car. Jaime and the rest of the team appreciate your kind words and recommendation. We look forward to assisting you again in the future. Enjoy your new car and happy driving!
Naser A, July 2024
"Welcoming!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
These guys are very nice and friendly. They made me and my friend feel very welcome from the minute we arrived. They let us both take the Kia Soul for a test drive to make sure we were happy with it and comfortable with the purchase. We were more than happy with it and given it was already spotlessly clean we decided to take it away that day. It is still running very nicely and I am really happy with my decision!
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Aftersales from Motor Planet Ltd in response to Welcoming!
Hi Naser, Thank you so much for your kind words! We're delighted to hear that you and your friend felt welcome from the moment you arrived. It's great to know that you both enjoyed the test drive and felt comfortable with your decision to purchase the Kia Soul. We're thrilled that it's still running nicely and that you're happy with your choice. If you need anything in the future, don't hesitate to reach out. Enjoy your new car and happy driving!
Carl O, July 2024
"Jon and Adam were brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As a trader myself, I am always quite critical when I am buying a car. I buy a lot of cars to do them up and sell them on so I have a lot of experience with how car dealers can be and I can be quite hard to please. Luckily for me Motor Planet Ltd were really good. It was my first time using them but Jon and Adam were brilliant and I would definitely go back to them when I am next in need for a car to do up. As a trader that is the highest praise I can give as they have left an impression on me even amongst the many dealers I have used before.
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Aftersales from Motor Planet Ltd in response to Jon and Adam were brilliant
Hi Carl, Thank you so much for your fantastic review! We truly appreciate your kind words, especially coming from a fellow trader. It's great to hear that Jon and Adam were able to meet your high standards and leave such a positive impression. We're delighted that your first experience with Motor Planet Ltd was a success, and we look forward to assisting you with your future car purchases. Your praise means a lot to us, and we're here whenever you need us. Happy trading and best of luck with your projects!
Chun L, July 2024
"Very good 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I saw a Citroen C4 Cactus on Autotrader and thought it looked in a good condition. I had a look at the reviews for the dealership before I went down to check that they had a good reputation and was happy to find they did. When I went to Motor Planet Ltd to look at the car they helped me a lot and had good customer service. They got everything sorted for me and definitely lived up to that positive reputation. My Cactus is very good and I am enjoying driving it a lot. I have done over 700 miles in it already!
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Aftersales from Motor Planet Ltd in response to Very good 👍
Hi Chun, Thank you so much for your kind review! We're delighted to hear that our reputation on Autotrader and the positive reviews encouraged you to visit Motor Planet Ltd. It's wonderful that our team could assist you and provide great customer service, living up to your expectations. We're thrilled to hear that you're enjoying your Citroen C4 Cactus and have already put over 700 miles on it! If you need anything in the future, we're here to help. Happy driving and enjoy your adventures in your new car!
Sarah W, July 2024
"Made me feel very comfortable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Whenever I have bought a car in the past I have always taken someone with me to ask questions and things but this time I had to go on my own. I am so grateful that Jamie was reassuring and understanding as he made me feel really comfortable and like I could ask anything I needed to. He went out on a test drive with me so I felt supported at every step. I just can't praise the guys at Motor Planet Ltd enough, they were absolutely brilliant. They made sure my Renault Clio was sparklingly clean when I took it away too! I love my new car so much, I am always out in it. My work is only 2 and a half minutes away but I love the car so much that I will still drive 😂 I just want to be in it all the time, especially now I have figured out the music controls on the steering wheel! Every 30 seconds is a new song haha.
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Aftersales from Motor Planet Ltd in response to Made me feel very comfortable
Hi Sarah, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Jaime here with us at Motor Planet . It's fantastic to know that Jaime made you feel comfortable and supported throughout the process, even taking a test drive with you. We're glad your Renault Clio was sparkling clean and ready to go when you picked it up. It's great to hear how much you're enjoying your new car, and we're delighted that you're getting the most out of all its features, especially the music controls! Happy driving, and don't hesitate to reach out if you need anything in the future.
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