Everything's going good! After having my first car for a while I was ready for my next one. My friend told me its a good dealership so had a look and they had some good deals. Customer service was good, I dealt with 2 people at the dealership, can't remember their names but they were both really nice and easy to speak. It was a chilled atmosphere which made me feel comfortable.

Tom who was the salesman was really good, answered all my questions I had. We noticed there was a bit of a problem with the window generator which we are in the process of trying to get sorted, but overall it was positive.

All has been good with the Ford Ranger I got, I have been using it everyday for work. Adam was easy to deal with, no problems at all.

Quick process from start to finish with MotorTrust, they did a great handover, went over everything with me. It didn't feel rushed or that we were being messed around, Everything went fine. We are experiencing a common fault on the tesla which we will get sorted but apart from that everything else has been okay. I would rate the service at MotorTrust 5 stars.

The car itself has been fine but the service after I purchased I wasn't impressed with. The dealership had lost the locking wheel nut key. I did try to chase to get this replaced but unfortunately didn't get much of a response. I am going to get this replaced myself but it is more the priceable of the situation which has annoyed me. For that reason I would rate my overall experience a 3 out of 5.

The vehicle as a whole is an entire step up from what I was driving previously. So on that front I'm more than happy. However, there are a couple small, but significant issues. The rear windscreen wipers work but no fluid is coming out, not sure if it's a pumping issue or something. The drivers side wing mirror, just the mirror itself, not the entire apparatus, keeps falling off. From what I can see, the clips that hold it in place are broken.

Everything has been fine with the car so far, I did have to change the battery but I can understand that and apart from that everything else has been fine. it was quick service and a smooth transaction, didn't take long at all. To be honest I can't really knock them, there was a problem when the warranty didn't get set up, however when I went into the dealership, they sorted it for me and gave me a voucher to cover the costs so can't complain. I'd rate my experience a 5.

I found MotorTrust online when looking for my new car, the advert was descriptive which gave me confidence. Jason the salesman there was brilliant, he got everything sorted quickly, especially the paperwork. Would buy from them again as overall it was a good experience.

To be honest it wasn't the greatest experience buying from this garage in my opinion. I have had some issues with the car and unfortauntly when we drove off the forecourt the wrong registration was on it. Our main issue was I was mistakenly over charged, which a staff member has confirmed, but since then I have chased them and unable to get this reimbursed. I do want to stress the lady who was helping with the finance was so lovely which is the reason why I have been able to score a more neutral rating. I have fed this back into higher management so hopefully we can get a resolution as soon as possible.

Initially I have had a few issues with my Ssangyong. The first issue I sorted myself, just had to play around with the door to get it fixed. But a couple of other issues the guys at MotorTrust were quite responsive to get sorted for me at local garage, one had been completely rectified and they have reimbursed me the invoice cost, the other is still outstanding as we are waiting for a part at a local garage, so hope the invoice is paid as prompt as before. I did find all the staff throughout the sale and the aftersales professional to deal with. They did phone me a week after I purchased to say they found the spare key and they would post to me, but I haven't yet received this but may just be a oversight and they will get it to me soon. Overall the car drives well and I'm quite happy, that said due to the issues I have had with the vehicle I cannot rate more than a 3 out of 5.