The 1* is meant to be a 0* for Nawaie Motoring Ltd. I bought a Vauxhall antara from them on the 22nd of July, 2017. they only gave me a 1 month warranty instead of a 3month warranty; they said the car was fully serviced even though on the service warranty book; it was serviced on the 29/11/16 by a Vauxhall authorised repairer.Took the car home and it started having problems. 1.) Few weeks later the car did not pass the mot test as the headlight and back light would not work. The mechanic said the fuse for the light were bad and had to be replaced. I paid to get it replaced so that it could pass mot. 2). 2 weeks later; the car would not start on a particular day, AA came and said the car need to be serviced as it has not be serviced otherwise they would have known that the Battery life is gone and need replacing of a brand new battery. I paid for a brand new battery to replace the old one which cost me a fortune from AA. 3.). A week after the car started making noises and the engine oil light symbol came on the dashboard. I took it to the mechanic again; they said the engine oil life is gone. It needs a complete new engine oil and oil filter. This time l phoned Nawaie, they were not willing to do this, the guy was very unhelpful said l have to take it to the mechanic and get it sorted out as they can't. I paid my mechanic to get the car replaced with a new engine oil and oil filter. 4). On the 17/10/17 the car speed power stopped; AA said l need to take it to the mechanic as the soot content is over 200%. 5). I phoned Nawaie and the guy (Mahmoud) refused bluntly saying it has just 1 month warranty and l have to sort it out. 6). My mechanic said it is wrong as according to the law l should be given a minimum of 3 months warranty. I went to the london trading standards as adviced. 7). The consumer advice office asked me to send an email to Nawaie quoting the "consumer right act 2015" and requesting that the jeep should be repaired. 8). After sending the email, Nawaie Ltd (mahmoud) agreed that l should bring the car as l explained how much l have spent within 4 months of purchasing the car. He said they will look at the issues and fix it. 9). Car arrived on the 18/10/17 nothing was done to it. Whenever l call, they say they will call back and it doesn't happen. 10). 19/10/17 After calling them severally they finally said their mechanic will check the car and get back to me. No one got back to me so l phoned again and the guy said well the soot problem is not a mechanical issue and l will have to pay for the cost of fixing it. At this point, l was fuming and explained the consumer right act to Mahmoud again. He said no they cannot pay for the repair and cannot service the car. I told him the car was not fully serviced even though they lied about it. The car was only serviced on the 29/11/16. Currently: 1. I have no car and cannot go to work since the 17/10/17. The car is still with them. 2. This company is not a member of adr (alternative dispute resolution). 3). I will have to escalate this now to the right services as l am no longer interested in that vehicle. 4). Once you buy a car from them, you get a 1month warranty and once the car leaves their premises; they do not want to have anything to do with you. Very unwilling to help. I will update you all as it progresses

I personally thought Nawaie Motoring was a pretty good dealership! I bought a Nissan Qashqai from them and so far its been trouble free, and I've owned it for a good while now! Good marks from me!

Had a good experience buying from Nawaie Motoring cos of their great customer service. They were honest, friendly and helpful with the transaction, there is no complaints from me. I travelled 40 miles to get there and it was worth it!