28% Reviews
replied to
91% Recommend
to friend


482 reviews from our car dealer reviews community
Leave a review for North West Autos Blackburn
Leave a review

482 reviews from our car dealer reviews community

Leave a review for North West Autos Blackburn
Leave a review
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a car from North West autos, all the previous precautions on the MOT were taken car of before I recieved the car so it passed on everything, this included rear disks and pads, front pads, rear arm bushes and oil and filter change. Bonus seen as though I had to drive a good distance to collect the car they even chucked £30 of petrol for the way home. This been said I would highly recommend.

"Victims of their own success "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very busy dealership, so unfortunately things don't seem to run 100% smooth. That said, Jimmy, Bash and the team will literally bend over backwards to do the right thing for the deal, and to look after you (including feeding my toddler after an unforseen delay in proceedings!!) Vehicle prepped to a high standard (eventually...... very busy is all). Can't comment on aftersales, hopefully won't need to find out!!! Overall, I cant really fault them (along as car doesn't fall apart now I've written this😂)

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service and I definitely recommend them. Staff were polite and explained the details of the cars thoroughly..

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+21 Found this review helpful
"Would definitely recommend. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Friendly, helpful staff and a good selection of cars. pleasure to do business with.

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"Absolutely appalling "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

ABSOLUTE JOKE 14/09/2021 left deposit on range rover YG07RPK knowing it would be a wait until 01/10/2021 for collection due to needing suspension work doing as it had a fault. On 30/10/2021 I rang up to ensure car would be ready for collection on 01/10 got told pat would ring me back received a call from Pat to inform me there is a delay in the work being done at the specialists as it requires over £2500 repairs but should be ready for collection the following week. 1 week passed and still a delay due to landrover not getting the parts to the specialists on 12/10/2021 I received a call from the specialists who told me the car is ready but is heavily advised to get new brake lines fitted to to corrosion to the ferruls but that should fail or worst case be advisory on mot (mot done on 17/09/2021 clear of advisories)???? On 20/10/2021 I received a call from the specialists to say northwest autos had finally collected the car and nothing other than a recommendation of brake lines was outstanding on the car. On 20/10/2021 I called Pat to find out when the car would be ready for collection where I was told that to carry on with the sale and the car be ready in a couple of days they would require another £1000 from me to cover some of the repairs yet they knew everything from 21/09/2021 when the car went to the specialists so I declined and told them we have a contract for the full screen price and that is what I would pay. On 21/10/2021 I received a call from Ali to say while they have had the car over the past week (they got it back the afternoon before) they have notices a serious fault that now needs work doing so are deeming the car not fit for purpose and unroadworthy so refunding my deposit. Car is back for sale only with a price increase. No mention of all 6 brake lines on the range rover being replaced.

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+2 Found this review helpful
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"Returning Customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my second car off North West Autos, and I'm very happy with the whole process once again. I was so impressed the first time around that I specifically went to their website to check their stocks instead of going through Autotrader. Everyone is attentive, and really look after you. Thanks to Bash and the whole team!

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+21 Found this review helpful
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"Fantastic service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First time here at the family run business. Fantastic service. Very helpful, professional and friendly. Great team. Would highly recommend

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+21 Found this review helpful
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"Steer well clear"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Check out the 1 star reviews on all sites from real customers not the 5 star off the staff and friends! Never again what a bad experience, steer clear

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+6 Found this review helpful
"Brilliant "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fab service from start to finish! Friendly and helpful, not pushy in any way, part ex was super easy. 100% recommend.

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+20 Found this review helpful
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"Ford Focus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant customer service! And excellent customer care

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+14 Found this review helpful
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Dealership Information

About North West Autos Blackburn

Leading Used Car Dealer in Blackburn, Lancashire


We pride ourselves as one of the leading used car dealers in the North West. We believe the service provided to customers is crucial to any business success. As a supplier we want to create a loyal customer base and give them the best we can offer.

We sell up to 200 used cars per month, each with a Warranty (Except Trade and certain Promotional Vehicles), Long MOT, oil service, timing belt changes can be done at a discounted Trade Price (where applicable), all of this giving customers excellent peace of mind.

Our mission statement is to give you Great Service, as you can see it doesn't just stop once you've bought your car. As a consumer the most important element of purchasing any product is the after sales care. This is what makes us stand out from other used car dealers.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
482 reviews4.7 out of 5 stars — Rated Excellent
Excellent
432
Very Good
16
Average
2
Poor
6
Terrible
26

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    Contact Information

    Address

    North West Autos Blackburn
    24 -26 Canterbury Street
    Blackburn
    Blackburn with Darwen
    BB2 2HP

    Get in touch

    01254 658760
    http://www.northwestautomobilesltd.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 11:00 - 16:00

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About North West Autos Blackburn

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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