Absolutely fantastic service

Went to look at a certain car and came back with another Saul very helpful and patient with us.

First of all doing the deal was really good they was very professional. Arrived before 1600 left with the car 1730. Great service. After that it went down hill , told to return in 2 days and they will sort out the jobs needed, in the meantime I found the the advert said the car has built In wireless phone changer which it did not, I felt misled, they was also doing some touch up paint work, which they forgot, they told me to do another 90 mile round trip so they can do. The solution regarding the wireless charger was they offered was they will take the old charger out of my old and send it. Poor

A1 service, easy, quick, no pressure, love my new Vw Tiguan sol was really helpful, really recommend this company

Going to Oakwood Motor company was the best place for me to get my new car. Saul was so helpful. He was really nice calm and patient. I had all 3 kids (1 infant and 2 toddlers) and you can imagine they were all over the place. He helped me with a quick and smooth part exchange and getting my new car. I will highly recommend going to Oakwood Motor Company if you are looking to get a new vehicle

I recently bought a family car from here and found them very helpful, professional and honest. They provided me all relevant and appropriate information as I needed.

My car was written off in an accident so I was on the lookout for a new car and came across one on Autotrader at Oakwood motors. I’m from Scotland so I contacted them and told them about my situation and they couldn’t have been more helpful and accommodating. The kept me updated on the progress of the car and let me know as soon as it was ready. I wasn’t able to get down to the dealership for a week due to work but this wasn’t an issue. When I got down to Bury Lewis came to collect me in the car from the train station. The process when we got back was seamless and an all round 10/10 experience. Would definitely recommend.

Absolute disgraceful customer service Messed about so many times finally picked the car up having been let down twice before saying they couldn’t do a part ex deal, then was rang back two days later saying they could do a deal. Was told to pick the car up on the Saturday as it was in for paint touch up and service, then got a phone call at 8.30am on the day I was ment to be picking up the car to be told I can’t go because the light needed fitting and the car wasn’t ready. The week after picked up the car which had scratches on the bonnet and passenger doors. I drove the car 15 min to my mums got out of the car to find the door didn’t lock Rang them back to be told to take it back a few days later and that I would have to lock the door from the inside for the time being. Then as I was driving home on the motorway the engine management light came on, I rang again to be told I should buy their £700 extended guarantee to which I replied I shouldn’t have to purchase this. The warranty kept being mentioned over the phone to which I got to the point of saying I wanted my old car back as it was unacceptable. I still haven’t received my £100 holding fee from back in February I’m currently on my 4th email. I would steer clear of this place I’ve asked 3 times for full names of the 2 people I’ve delt with to give to my case with trading standards and still haven’t been given them

I received a new car on finance from Oakwood motor company and won’t go anywhere else! Sam and the rest of the team made my experience even better than I was expecting and I was very thankful