75% Reviews
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96% Recommend
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1,908 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,908 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"A dream come true "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I laid eyes on my new Aston Martin, it was clear that a new chapter in my automotive journey had begun. Having been a dedicated Porsche owner for many years, the transition was not taken lightly. However, the Aston Martin has completely won me over. Brian, the salesman who looked after me with his knowledge, professionalism, and genuine passion for cars, made the entire process smooth and enjoyable. He went above and beyond to make sure that every aspect of the purchase was handled with care and attention. My Aston Martin has been a dream come true. I absolutely love it to bits. 

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lewis from Phantom Motor Company in response to A dream come true

Thank you for taking the time to leave your response for our service Graham, we sincerely hope you enjoy your new Aston Martin and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

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"Alistair was ace "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alistair was ace. I did not feel under any pressure at all while buying my Mercedes from him. He let me have a good look around the car and let him know in my own time if I wanted to move forward with things, which is what I really liked about Alistair. I'm well and truly made up with my Mercedes; it is a wonderful car and looks stunning.

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lewis from Phantom Motor Company in response to Alistair was ace

We are delighted to hear that you are pleased with your stunning new Mercedes as we love nothing more than reading positive responses from our customers, Alistair will be thankful of your response and we hope to see you return to Phantom in the future.

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"High five "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Browsing online through AutoTrader is what led me to Phantom Motor Company in Wigan. When I went to the dealership, I was introduced to one of their sales executives, whose name was Brian. Brian was fabulous, and he arranged for me to go for a test drive. I was so impressed with the car and how it performed and handled. Since the purchase of my BMW, I've been loving every minute of it. What a great car to drive. It's got to be a high five from me for the service and how pleased I am with the whole experience. 

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lewis from Phantom Motor Company in response to High five

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Brian as he will be delighted with your response, we hope to see you shopping with us again in the future.

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"Great customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My BMW is running like clockwork. I have no complaints at all. Alistair, the salesman, was faultless; from start to finish, everything was pretty much perfect. He really did deliver great customer service with his upbeat personality and great wisdom about the cars that he was selling. 

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lewis from Phantom Motor Company in response to Great customer service

Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.

lewis from Phantom Motor Company in response to Great customer service

We are delighted to hear that you are pleased with your stunning new BMW as we love nothing more than reading positive responses from our customers, Alistair will be thankful of your response and we hope to see you return to Phantom in the future.

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"Drives like a dream "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It would not be fair of me to rate Phantom anything less than top marks for all the hard work Chelsea did to make sure it was a stress-free experience for me while buying my Audi Q5 from her. There was not a single question I asked her that she was unable to answer. I'm delighted with my Audi Q5. It is such a beautiful car and drives like a dream. 

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lewis from Phantom Motor Company in response to Drives like a dream

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson Chelsea will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"One word ...... REMARKABLE! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I became a proud owner of my Volvo, it has been such a joy to drive. The car is flawless, and I am absolutely in love with it. It's not just the car that has made my experience so enjoyable, but also the remarkable service provided by the dealership. Chelsea in particular, with her knowledge and expertise. She was always ready to assist, and this stood out to me when she was happy to help with an issue I had with my car. Chelsea promptly stepped in and resolved the matter, making the process seamless for me. What stood out was not just her professionalism and approachability, but it was also refreshing to speak to someone directly over the phone, and the assurance of a guaranteed appointment at the dealership was so convenient. I'm looking forward to many happy miles of driving in my new Volvo, and I have Chelsea and Phantom Motor Company in Wigan to thank for that. 

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lewis from Phantom Motor Company in response to One word ...... REMARKABLE!

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new and we look forward to seeing you in the future when you return to Phantom.

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"Solid five star experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford Transit we bought from Phantom Motors for our company is a reliable van that is doing the job we need it to. Chelsea was a lovely young girl who went above and beyond to make sure it was a smooth transaction. A solid five-star experience. 

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lewis from Phantom Motor Company in response to Solid five star experience

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

lewis from Phantom Motor Company in response to Solid five star experience

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson, Chelsea will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Friendly, polite dealer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, I'm really pleased with the VW Transporter I bought from Phantom. Chelsea, the sales executive, was friendly, polite, and went out of her way to help me with everything. 

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lewis from Phantom Motor Company in response to Friendly, polite dealer

We are delighted to hear that you are pleased with your stunning new … as we love nothing more than reading positive responses from our customers, … will be thankful of your response and we hope to see you return to Phantom in the future.

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"Spot on 👌"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you like your cars and want a great, relaxed, non-pushy service, this is the dealership for you. Alistair was the sales rep that helped me with my purchase of my VW Golf. The service was spot-on. I have used Phantom Motor Company before and had a fantastic experience with them. I only live in Chester, so it is not far for me to travel to Wigan, which also makes it an easy commute. Thanks for making my purchase so simple, and yet again, a fantastic service.

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lewis from Phantom Motor Company in response to Spot on 👌

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to Alistair as he will be delighted with your response, we hope to see you shopping with us again in the future.

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"Great customer service and aftercare "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I first purchased my car from Phantom Motor Company, I had a minor issue at the start. The aftercare team handled this with professionalism. They promptly addressed this and ensured that everything was resolved to my satisfaction. When I noticed a brake pad warning light in the initial video, I reached out to Alistair. He not only acknowledged my request but also went the extra mile. A second video was promptly provided, demonstrating that the issue had been fixed. Alistair’s commitment to customer satisfaction and his responsiveness truly impressed me. The customer service and aftercare from Phantom Motor Company have been outstanding. I highly recommend them for their transparency, honesty, and dedication to resolving any issues promptly.

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lewis from Phantom Motor Company in response to Great customer service and aftercare

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new vehicle and we will pass your kind words on to your salesperson & our aftersales team, we hope to see you at phantom in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1908 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1631
Very Good
253
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    75%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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