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Really great service all around. The driver kept me updated and was punctual, courteous, and professional on delivery.
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lewis from Phantom Motor Company in response to Smooth delivery
As always we love hearing the positive experiences from our customers, I will pass your lovely words over to your driver as he will be delighted with your response, we hope to see you shopping with us again in the future.
I purchased my previous car from Phantom Motor Company in Wigan, and the whole experience was second to none, so when the time came to buy my Audi Q5, there was no doubt in my mind about where to go. Brian, the salesman, was terrific, and he explained each step clearly and in a jargon-free manner so that everything was easy to understand. The car was a sight to behold, presented in pristine condition, looking like it had just rolled off the production line. The next car I purchase will definitely be from here; they have earned my loyalty.
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lewis from Phantom Motor Company in response to They have earned my loyalty
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
Fab car! The guy who seen to us was lovely. We travelled all the way from Sunderland to collect the car and had to pay to change train tickets after we were told it would be ready. To be told it wouldn't be ready to then be told they'd mixed up two different cars. We've also mentioned the scratch on the wing mirror which they said would be sorted and wasn't. We've told them since and again it hasn't been sorted after several attempts to contact them about it we just gave in and left the scratch now. Smooth transaction otherwise.
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lewis from Phantom Motor Company in response to Volvo xc90
Hi, thank you for your kind and honest review, we are happy to hear that your experience was smooth throughout. With regards to the mix up of vehicles we can only sincerely apologies about the delay in getting your car ready. This critical feedback has been noted and we will do our best to ensure this doesn't happen again, we hope you enjoy your new car & would love to see you return to Phantom in the future.
In love with my Audi A1 S Line!! Great service from Phantom Motors team, highly recommend to all 😊
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lewis from Phantom Motor Company in response to Got my dream car!!
Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.
When one of my employees expressed a preference for Audi cars, I decided to visit Phantom Motor Company to find the perfect fit. They swiftly assisted me in acquiring an Audi e-tron, making the process incredibly simple. The car has been running brilliantly ever since, and I'm pleased with the efficiency and ease of the entire experience.
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Lewis from Phantom Motor Company in response to Audi e-tron
We are delighted to hear that you have had a positive experience when purchasing your stunning vehicle, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.
After coming across a Mercedes online, I was instantly drawn to it and decided to visit Phantom Motor Company to see it in person. The entire team there was welcoming and friendly, but it was Allister who truly stood out. His dedication to customer satisfaction and extensive knowledge filled me with confidence in my choice of car. Allister went above and beyond to ensure that every aspect of the purchase process was smooth and stress-free. His expertise instilled trust and reassurance that I was making a great investment. Since driving off the lot in my Mercedes, I have been nothing but thrilled with my purchase. The car has exceeded all expectations and continues to bring me joy with every drive.
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lewis from Phantom Motor Company in response to ⭐⭐⭐⭐⭐
We are delighted to hear that you are pleased with your stunning new Mercedes as we love nothing more than reading positive responses from our customers, Alistair will be thankful of our response and we hope to see you return to Phantom in the future.
From the moment I set foot in Phantom Motor Company, my experience with Kevin and the team has been nothing short of perfect. I found the BMW of my dreams online, and Kevin's sensational service made the entire process seamless. Kevin's professionalism and knowledge were evident from our first interaction. He was straight to the point, providing valuable insights and guidance throughout the process. His expertise and efficiency made me feel confident and reassured about my decision. Driving off the lot in my BMW was a moment of pure joy, and since then, the car has exceeded all my expectations. Its performance and features are a testament to the quality of vehicles available at Phantom Motor Company.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Exceptional experience
Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.
I have been wanting a Land Rover Discovery for a while, but it has never been within my budget. I was looking online, and to my surprise, Phantom Motor Company had one at a great price. I didn't want to miss out on the car, so I quickly went down to have a look at it, and the team were super helpful and explained the process, making sure I was looked after throughout. I am delighted that I have managed to get my dream car for such an amazing price. A huge thank you to Phantom Motor Company.
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I recently purchased an Audi E-tron from Phantom Motor Company after finding them on Autotrader, and I couldn't be happier with my decision. The car is everything I was looking for and more. The team at Phantom Motor Company made the entire experience seamless, from browsing their inventory to the final purchase. I'm grateful for their professionalism and assistance throughout the process.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Everything I wanted
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.
I've always had Jaguars, so when I was looking for an upgrade, that's what I was looking for. I went to Phantom Motor Company and explained my wants and needs, and the salesman Andrew showed me a couple of cars that suited my needs. I thought I had found the perfect car, but then Andrew mentioned that they had a Range Rover Evoque, so I thought there was no harm in having a look, and my wife and I both really liked it. We took it for a test drive, and about 3 minutes into the test drive, my wife turned to me and told me it was the one. I had to agree that it was the perfect size and still felt luxurious. I part exchanged my old car and got a mint price. I honestly can't thank Andrew enough. He went above and beyond by sorting out my private plate and was honest and clear from the moment I got there. My experience with Phantom Motor Company was sensational. I have told a couple of my friends to pay Phantom a visit, and I am taking my stepson to get his first car.
Reviewer has confirmed their email address
lewis from Phantom Motor Company in response to Always follow through on their promises
Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.
Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.
Sports & Prestige Specialist Dealer
Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.
Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.
Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.
As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 1631 | |
Very Good | 253 | |
Average | 7 | |
Poor | 9 | |
Terrible | 8 |
Phantom Motor Company
Hindley Industrial Estate Coupland Road
Wigan
Greater Manchester
WN2 4GS
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