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96% Recommend
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1,908 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,908 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Smooth delivery "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really great service all around. The driver kept me updated and was punctual, courteous, and professional on delivery.

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lewis from Phantom Motor Company in response to Smooth delivery

As always we love hearing the positive experiences from our customers, I will pass your lovely words over to your driver as he will be delighted with your response, we hope to see you shopping with us again in the future.

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"They have earned my loyalty "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my previous car from Phantom Motor Company in Wigan, and the whole experience was second to none, so when the time came to buy my Audi Q5, there was no doubt in my mind about where to go. Brian, the salesman, was terrific, and he explained each step clearly and in a jargon-free manner so that everything was easy to understand. The car was a sight to behold, presented in pristine condition, looking like it had just rolled off the production line. The next car I purchase will definitely be from here; they have earned my loyalty.

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lewis from Phantom Motor Company in response to They have earned my loyalty

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

"Volvo xc90"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fab car! The guy who seen to us was lovely. We travelled all the way from Sunderland to collect the car and had to pay to change train tickets after we were told it would be ready. To be told it wouldn't be ready to then be told they'd mixed up two different cars. We've also mentioned the scratch on the wing mirror which they said would be sorted and wasn't. We've told them since and again it hasn't been sorted after several attempts to contact them about it we just gave in and left the scratch now. Smooth transaction otherwise.

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lewis from Phantom Motor Company in response to Volvo xc90

Hi, thank you for your kind and honest review, we are happy to hear that your experience was smooth throughout. With regards to the mix up of vehicles we can only sincerely apologies about the delay in getting your car ready. This critical feedback has been noted and we will do our best to ensure this doesn't happen again, we hope you enjoy your new car & would love to see you return to Phantom in the future.

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"Got my dream car!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In love with my Audi A1 S Line!! Great service from Phantom Motors team, highly recommend to all 😊

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lewis from Phantom Motor Company in response to Got my dream car!!

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Audi e-tron"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When one of my employees expressed a preference for Audi cars, I decided to visit Phantom Motor Company to find the perfect fit. They swiftly assisted me in acquiring an Audi e-tron, making the process incredibly simple. The car has been running brilliantly ever since, and I'm pleased with the efficiency and ease of the entire experience.

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Lewis from Phantom Motor Company in response to Audi e-tron

We are delighted to hear that you have had a positive experience when purchasing your stunning vehicle, I shall pass your kind words over to your salesperson as they will be delighted to hear your response.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After coming across a Mercedes online, I was instantly drawn to it and decided to visit Phantom Motor Company to see it in person. The entire team there was welcoming and friendly, but it was Allister who truly stood out. His dedication to customer satisfaction and extensive knowledge filled me with confidence in my choice of car. Allister went above and beyond to ensure that every aspect of the purchase process was smooth and stress-free. His expertise instilled trust and reassurance that I was making a great investment. Since driving off the lot in my Mercedes, I have been nothing but thrilled with my purchase. The car has exceeded all expectations and continues to bring me joy with every drive.

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lewis from Phantom Motor Company in response to ⭐⭐⭐⭐⭐

We are delighted to hear that you are pleased with your stunning new Mercedes as we love nothing more than reading positive responses from our customers, Alistair will be thankful of our response and we hope to see you return to Phantom in the future.

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" Exceptional experience"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I set foot in Phantom Motor Company, my experience with Kevin and the team has been nothing short of perfect. I found the BMW of my dreams online, and Kevin's sensational service made the entire process seamless. Kevin's professionalism and knowledge were evident from our first interaction. He was straight to the point, providing valuable insights and guidance throughout the process. His expertise and efficiency made me feel confident and reassured about my decision. Driving off the lot in my BMW was a moment of pure joy, and since then, the car has exceeded all my expectations. Its performance and features are a testament to the quality of vehicles available at Phantom Motor Company. 

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lewis from Phantom Motor Company in response to Exceptional experience

Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.

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"Land Rover Discovery"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been wanting a Land Rover Discovery for a while, but it has never been within my budget. I was looking online, and to my surprise, Phantom Motor Company had one at a great price. I didn't want to miss out on the car, so I quickly went down to have a look at it, and the team were super helpful and explained the process, making sure I was looked after throughout. I am delighted that I have managed to get my dream car for such an amazing price. A huge thank you to Phantom Motor Company.

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"Everything I wanted "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi E-tron from Phantom Motor Company after finding them on Autotrader, and I couldn't be happier with my decision. The car is everything I was looking for and more. The team at Phantom Motor Company made the entire experience seamless, from browsing their inventory to the final purchase. I'm grateful for their professionalism and assistance throughout the process.

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lewis from Phantom Motor Company in response to Everything I wanted

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Always follow through on their promises "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've always had Jaguars, so when I was looking for an upgrade, that's what I was looking for. I went to Phantom Motor Company and explained my wants and needs, and the salesman Andrew showed me a couple of cars that suited my needs. I thought I had found the perfect car, but then Andrew mentioned that they had a Range Rover Evoque, so I thought there was no harm in having a look, and my wife and I both really liked it. We took it for a test drive, and about 3 minutes into the test drive, my wife turned to me and told me it was the one. I had to agree that it was the perfect size and still felt luxurious. I part exchanged my old car and got a mint price. I honestly can't thank Andrew enough. He went above and beyond by sorting out my private plate and was honest and clear from the moment I got there. My experience with Phantom Motor Company was sensational. I have told a couple of my friends to pay Phantom a visit, and I am taking my stepson to get his first car. 

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lewis from Phantom Motor Company in response to Always follow through on their promises

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1908 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1631
Very Good
253
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    75%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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