Originally looking online, id seen a few things about the dealership, they looked good so thought I’d go and visit. Experience on the day wasn’t too bad to be fair. However, the car is currently in the garage being sorted through the warranty. Although here was a bit of a delay on collection day, Ellis was a good lad.

Few issues but I’m going through the warranty. I went there mainly for the warranty service they provided and the way their cars are prepped. It was good on the day. I had a walk around video but there was a lot of things that weren't picked up on the walkway video but I decided to still take the car. It took a week to collect the car. They were all friendly and nice

I've not got any problems with the car. I was looking around for the 5 series and found one with low mileage. Communication with the dealership was good. Longin was good, kept in touch and sorted out all the finance for us. I saw a video of the car and they said they would sort some scratches out but I found some mores scratches which may have been missed I’m not sure but I know they put a ceramic coating on. I do need paperwork for the warranty and also contact details for tracker team. I felt my experience was excellent, professional.

five star experience

I looked around at loads of cars online but as soon as I saw the Porsche at Phantom motor company it felt right, it was a no brainer. I did have an issue so took it back to them and its alright now, I’m happy with how they dealt with me so no bad feelings and I would still recommend them in the future. Longin who I dealt with on the day was all good and the after care were brilliant too.

There weren’t many RS5s on the market, and the one from Phantom caught my eye when I found it online. Amir was a brilliant salesman he was really friendly and made it an easy process.

I saw the advert and the car and went to see it. The staff were lovely and friendly. I dealt with Jack initially and then someone else for the handover. There was a lot of standing around and waiting on the day of collection as they took my car in. I would go back in the future.

Good experience with Phantom, no complaints! They had the car I was after, so I went to test drive and drove away same day. The process was smooth, Alistair who dealt with me was professional, everything was explained to me and everything was as expected. Would 100% recommend!

Longin was very accommodating and a great salesman. I had a long journey to make, so he made sure everything was ready and all in line for me. I’ve got nothing bad to say about Longin. I would recommend Phantom.

The Audi Q2 is exactly what I wanted, a little bit of luxury, and it was reasonably priced. My only niggle was with the part exchange. When I first visited, I was offered a certain amount for my car but wasn’t made aware that this was subject to a mechanic’s appraisal. When I collected the Audi, I was offered £200 less following the appraisal, which I reluctantly agreed to. I appreciate the person I initially spoke to was on her first day and may simply have forgotten to mention it or wasn't aware of it due to it being her first day. Otherwise, they were a good company to deal with. I said from the start that I only wanted the car and wasn’t interested in extras such as paint protection, wheel protection or finance, and they left it at that, which I really appreciated. The bottle of wine and umbrella were also nice little extras.