74% Reviews
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95% Recommend
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2,815 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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2,815 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"BMW 1 Series "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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No complaints with Phantom. Ellis is a nice guy and answered all my questions. The whole process with was pretty smooth can’t complain about anything! Would recommend.

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"Smooth process"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Cars been fine up to now. I went there as it was more based on the car and they seemed a reputable company. Four stars as would have liked longer warranty but It was a smooth process. Had a test drive and went back few days later when the car had been prepped. Car was fine on collection.

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"Absolutely brilliant"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Getting on excellently with the Land Rover and was very happy with my experience at Phantom Motor Company. The only issue was having to wait a good few hours because the wrong car had received the ceramic coating, but this was sorted quickly. Chelsea was absolutely brilliant with everything. She explained everything in detail and went through it all with me. I also had a fault with one of the taillights, and she said to let them know if it didn’t clear up and they’d get it sorted. They did, and I had a brand new taillight fitted. Apart from the ceramic coating issue, everything was excellent.

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Sophie from Phantom Motor Company in response to Absolutely brilliant

Hello Keith, Thank you for taking the time to share your feedback on your experience with us. We’re delighted to hear you’re getting on so well with your Land Rover and that Chelsea took such great care of you. Thank you again for choosing Phantom Motor Company. Enjoy the new car, and please don't hesitate to reach out if you need anything else in the future! Kindest, Phantom.

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"Customer care was excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The experience of purchasing the car from Phantom, and the customer care was excellent. The main reason for me going to Phantom was the X4M they had, It was close to the spec I was after, they had dead good reviews, and they were fairly local.

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Sophie from Phantom Motor Company in response to Customer care was excellent

Hello Kyle, Thank you for sharing your experience with us! We’re delighted you found the perfect vehicle with us and that your experience was excellent. Please don't hesitate to reach out if you ever need anything at all. Kindest, Phantom.

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"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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So nice experience

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"Already recommended them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Alistair was absolutely fine with no problems at all. He let us have a look around the car, and we went out for a drive. Everything was good when we picked it up. We bought a Mercedes GLA. The car has been fine apart from two little issues on the driver’s door. The keyless door lock and an illuminated strip aren’t working, but neither affects the operation of the car. Phantom Motor Company has already arranged to take the car back, provide a courtesy car and get them sorted. So we would still give them a five and we have already recommended them to our son. He has even been looking at their website, and if anything takes his fancy, he’d certainly look at them again.-

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"Premium experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Couldn't speak highly enough of the whole experience. I'm really enjoying the BMW X5, and it's a great upgrade from driving a tipper van for work. Gary was excellent. It felt like a very professional environment, and you really got that premium experience when dealing with the team. The little touches, like the gifts, umbrella and bottle of wine, made a real difference and showed they cared about the customer experience. They have a lot of nice cars.

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"Fantastic throughout"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Dealt with Jack, Liam and Amir during the purchase. The customer service was fantastic throughout. Jack went on holiday part way through the process, but everything was handled well. really good experience. I've already sent two close friends to Phantom Motor Company to look at cars. One nearly bought a car but they couldn't get the deal right, and the other test drove a vehicle but decided it wasn't the right car for him

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"Gino was a top lad"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Enjoying the car I purchased from Phantom. They had the specific car I was looking for. Their reputation made me feel confident and they have good marketing. Nia was fine, spot on. Gino was a top lad. I would recommend them.

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"Already recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Lexus is doing great! I've already recommended Phantom to a few of my family and friends. I knew it was the car I wanted from seeing it online and it had the full service history, Gary was friendly and straight to the point, no problems at all.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2815 reviews4.7 out of 5 stars — Rated Excellent
Excellent
2299
Very Good
450
Average
44
Poor
9
Terrible
10

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    74%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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