75% Reviews
replied to
96% Recommend
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1,908 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,908 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"From manual to automatic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Why haven't I owned an automatic car before!! I've always owned manual cars but due to personal circumstances, I was left driving a courtesy car which was an automatic. I quickly got used to the ease of driving it, and as soon as I was ready to get a new car, I knew it had to be an automatic. After seeing the good reviews online, I headed down to Phantom Motor Company the first time just to take a look around at what they had to offer. This is when I saw the Jaguar F-Pace, I approached Alistair to get some more information and he was great! I got all the information I needed and he offered me a test drive. Now I'm not the most confident at driving new cars so I asked if he would drive and I'd sit in with him, which he was happy to do. Anyway, once we got back to the dealership I was happy to arrange another viewing but with my husband, and on the second visit we had it! - Now my husband always offers to drive and it's great. I don't think I will go back to manual.

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lewis from Phantom Motor Company in response to From manual to automatic

Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.

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"Recommended to my plumber"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've already recommended Phantom Motor Company to people I know, even my local plumber has said he will see what cars they have in stock. I don't really do long trips on a day to day basis, I mainly do trips around the town but it's been great for both. The team were very friendly and I would happily go back.

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lewis from Phantom Motor Company in response to Recommended to my plumber

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new vehicle and we will pass your kind words on to your salesperson and we hope to see you at phantom in the future.

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"Great car"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Volvo XC90 has been a great buy to start the year off. 4 months in, and it's still running as good as the day I first picked it up.

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lewis from Phantom Motor Company in response to Great car

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Volvo and we look forward to seeing you in the future when you return to Phantom.

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"The perfect experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My husband tends to use the car more than me but for the trips we've both been on our Mercedes Benz GLC has been amazing, we love it! - It's better on petrol than I thought it was going to be, which is a bonus. I just want to say a big thank you to Alistair who is an amazing asset to the team. He always kept me in the loop with the progress of my car, it was ready quicker than expected and he even helped with the log book because the car had a private registration plate. The perfect experience.

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lewis from Phantom Motor Company in response to The perfect experience

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson as they will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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"Good experience ⭐"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately, I've not managed to do anything other than make small trips to work and back in my Jaguar F-Pace but for the trips I have made, I've really enjoyed driving it. While I was purchasing my car, it was Alistair who was looking after me and I'm glad that he wasn't pushy or tried to use any typical sales tactics, it was just one person speaking to another. I part exchanged my old car in, and I think I got a fair price, so I didn't have any issues going ahead with it.

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lewis from Phantom Motor Company in response to Good experience ⭐

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson Alistair will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Very responsive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm glad that I purchased my Land Rover Discovery from here because the team were very helpful and informative throughout. Also they were very responsive when I wanted to get in touch regarding an issue with my window, they accepted responsibility and it's been sorted now but it was nice to know they didn't avoid my calls. Great service all round.

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lewis from Phantom Motor Company in response to Very responsive

Thank you for taking time out of your day to leave a positive response for our service, we would love to see you shopping here at Phantom in the future.

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"10 out of 5! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great experience we had at Phantom Motor Company! My husband was like a kid in a sweet shop with some of the cars in the showroom, but it was the Audi Q3 we travelled to see. Chelsea was brilliant, and she was absolutely brilliant from the very start! She told us everything we needed to know about the car, to make sure we were fully informed before making our decision. Chelsea's communication was brilliant throughout the process, keeping us updated on when the car was ready and addressed every concern we had. When we picked up the car, all the minor adjustments we requested had been taken care of. What truly stood out to us was the amazing approach to customer service. Regardless of whether we were purchasing a £60k luxury car or a £5k vehicle, we were treated with the same level of respect and attention. We couldn't be happier with our experience.

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lewis from Phantom Motor Company in response to 10 out of 5!

Thank you for taking the time to leave your response for our service, we sincerely hope you enjoy your new Q3 and we will pass your kind words on to your salesperson Chelsea and we hope to see you at phantom in the future.

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"Volkswagen T-roc"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had the car for a couple of months now and it's been great.

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lewis from Phantom Motor Company in response to Volkswagen T-roc

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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lewis from Phantom Motor Company in response to Volkswagen T-roc

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new T-Roc and we look forward to seeing you in the future when you return to Phantom.

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"Returning customer! 😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since I had such a great experience the first time around, I was happy to come back here a second time to get another car on PCP. On this occasion I went for the Jaguar E-Pace and it's been a great car but ill have to upgrade to an F-pace soon because I've just fallen pregnant! So I'm going to need something bigger! I'll be in touch with Phantom soon and hopefully get the upgrade from here.

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lewis from Phantom Motor Company in response to Returning customer! 😊

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Getting on well with my Discovery"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The sales process was made very easy by Chelease, it was probably one of the easiest processes I've had when getting a car. She showed me around the car without any pressure but was always available to answer any questions I had. I've had my Land Rover Discovery for a couple of months now, it doesn't do a lot of miles but it's been great for the miles I have put on it.

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lewis from Phantom Motor Company in response to Getting on well with my Discovery

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson, Chelsea as she will be over the moon to hear your feedback. We hope you enjoy your stunning new car and we look forward to seeing you in the future.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1908 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1631
Very Good
253
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    75%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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