75% Reviews
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96% Recommend
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1,908 reviews from our car dealer reviews community
Leave a review for Phantom Motor Company
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1,908 reviews from our car dealer reviews community

Leave a review for Phantom Motor Company
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"Very happy with my Ford Kuga"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's nice to visit a company that doesn't make it overly complicated when getting a car. Kevin took care of absolutely everything and made sure that I understood everything about the paperwork before I signed anything. Brilliant all round and I've already recommended this company to others.

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lewis from Phantom Motor Company in response to Very happy with my Ford Kuga

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, Kevin will be thankful of your kind words, we hope to see you shopping at Phantom in the future.

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"Mercedes Benz GLC"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car was exactly as described online, and after taking it out on a test drive, I was more than happy to go ahead with it. I felt that the warranty could have been explained in a little bit more detail, but other than that, it's been a flawless experience. I would happily come back here in the future.

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lewis from Phantom Motor Company in response to Mercedes Benz GLC

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Ford Kuga and we look forward to seeing you in the future when you return to Phantom.

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"Very reliable car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've recently moved jobs, so I needed a more reliable car to cope with the extra miles I'll be driving. I went for the Ford Puma and it has been perfect. I've done a lot of small trips and the odd long trip to Yorkshire to visit a friend, and it's been very reliable so far. Chelsea was the saleswoman who looked after me and she really put my mind at ease when getting the car.

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lewis from Phantom Motor Company in response to Very reliable car

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to Chelsea as she will be over the moon to hear your feedback. We hope you enjoy driving your Ford Puma and we look forward to seeing you in the future.

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"Great customer service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Unfortunately, I didn't have my BMW M140i for long before it got stolen off my drive... but for the month I did have it, I really enjoyed it and I'm missing having that much power in a car. On the bright side, for my first time visiting this company the staff were very helpful and professional, so I can't complain.

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lewis from Phantom Motor Company in response to Great customer service

Hi Chris, we are very sorry to hear the news of your car being stolen, we sincerely hope that situation is resolved and you are welcome back here at Phantom if the vehicle is needed to be replaced, thank you for your kind words for our service.

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"Top marks ✅"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nothing was too much trouble for Kevin while I was purchasing my Jaguar I-Pace! He answered every question I threw at him, along with telling me a few more details about the car that I forgot to ask. He did everything he said he was going to, so top marks from me.

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lewis from Phantom Motor Company in response to Top marks ✅

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new I-Pace and we look forward to seeing you in the future when you return to Phantom.

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"New beginnings means new car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Onwards and upwards as they say! I recently left my old job where I had an Audi as my company car and when I left, I of course had to hand the car back, but since I really enjoyed driving it, I wanted one of my own. So I had a look online and went car shopping for a similar model, luckily I found one at Phantom Motor Company that fit my budget. After looking at the good reviews, I was confident enough to arrange a viewing. After being welcomed by Brian, I took the Audi on a small test drive just to make sure everything was running okay with it. He answered all of my questions and concerns about the car before I committed to buying it. 2 months later, and I'm still enjoying the car!

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lewis from Phantom Motor Company in response to New beginnings means new car

Thank you for taking the time to leave a review of our company. I will pass your very kind words over to your salesperson, Brian as he will be over the moon to hear your feedback. We hope your still enjoying your stunning Audi and we look forward to seeing you in the future.

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"Blind purchasing went well"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took a bit of an expensive gamble when it came to getting my car. After seeing the BMW 4 Series online, I called up to enquire about it and it was Alistair who told me everything I needed to know. I took a shot in the dark and signed for the car over the phone. Alistair was a pleasure to deal with, and he even held the car for me until I collected it on the weekend. When I arrived, I was happy to see that it was as described! Making the 2 hour 30 minute drive was worth it. The car has been great every since.

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lewis from Phantom Motor Company in response to Blind purchasing went well

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson Alistair will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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"Highly recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm very happy with my Mercedes Benz EQC! I think I'm finally getting used to all of the features that the car has to offer. Although I'm still getting used to how fast it goes because it accelerates really well and picks up a lot of speed. Chelsea's customer service was amazing, she really looked after me. It was raining on the day and she even give me an umbrella to make sure I didn't get wet. I would highly recommend.

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lewis from Phantom Motor Company in response to Highly recommend

Many thanks for leaving your positive response of our company, we take our customer reviews very seriously and your dedicated salesperson, Chelsea will be thankful of your kind words, we hope you love your new vehicle and would like to see you shopping at Phantom in the future.

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"My sons car 🚗"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was my first time visiting Phantom Motor Company for both me and my son. He came across the dealership on social media and found a Volkswagen Golf that sparked his interest, so we headed down to the dealership to take a closer look. We were greeted on arrival by the lovely Chelsea, who was very helpful in answering all of our questions about the Golf. We took our time to have a really good look around the car to make sure it was the right car for my son, and after taking it on a test drive, we were happy to go ahead with it. He's been driving it every day since, and he is very happy with it.

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lewis from Phantom Motor Company in response to My sons car 🚗

Thank you for leaving the positive review of our company. We love nothing more than reading positive responses for our service, we hope you enjoy your new Golf and we look forward to seeing you in the future when you return to Phantom.

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"Great lads"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a great company, all of the lads are so sound to get along with, and it really made the process a lot more relaxing. I use my Corsa every day and it's running well. I absolutely love it! Get yourself down to this dealership if you're in the market for a car.

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lewis from Phantom Motor Company in response to Great lads

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Replier has verified their email address

lewis from Phantom Motor Company in response to Great lads

Thank you for taking the time to leave a review of our company. As a business, we thrive off of positive feedback and our salesperson will be will be delighted to hear your response, we look forward to seeing you in the future when you return for your next purchase.

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Dealership Information

Phantom Motor Company are a used car dealership based in Wigan, Lancashire. Specialising in sports and prestige models, they stock such makes as Bentley, Jaguar, Lamborghini and more. All vehicles are Experian checked and any car for sale can be reserved and nationwide delivery is available. Part exchanges are accepted at up to the minute market prices and finance options can be arranged. The showroom is open 7 days a week and viewing appointments can be arranged.

OUR HISTORY

Sports & Prestige Specialist Dealer

Phantom Motor Company started from humble beginnings over 12 years ago, in a small 15 car showroom behind a disused petrol station and we are proud to say that since then we have come a long way. We now stock over 200 specialist sports and prestige vehicles in our state-of-the-art 25,000 sq ft fully heated showroom in Hindley on the border of Wigan and Bolton.

Our rapid expansion into the specialist market has been aided by our superb and ever-growing team of sales, marketing, detailing and aftersales staff.

Whether you pop in to see us for a chat and a browse or you intend to buy your next supercar, we want you to leave our showroom wanting to come back again and again.

As our business and reputation has grown exponentially over the last few years, we continue to strive for perfection through our sales process and on to our growing aftersales department, we are always looking for ways to improve our business.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1908 reviews4.8 out of 5 stars — Rated Excellent
Excellent
1631
Very Good
253
Average
7
Poor
9
Terrible
8

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    Contact Information

    Address

    Phantom Motor Company
    Hindley Industrial Estate Coupland Road
    Wigan
    Greater Manchester
    WN2 4GS

    Get in touch

    01942 502288
    http://www.phantommotorcompany.co.uk

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    75%
    Percent of reviews responded to by this dealer

    Additional Information About Phantom Motor Company

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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