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1,081 reviews from our car dealer reviews community
Leave a review for Ponko
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1,081 reviews from our car dealer reviews community

Leave a review for Ponko
Leave a review
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"Perfect for my shopping"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When my Honda Jazz got delivered I thought it looked huge! After my last car it is such an upgrade. I couldn't even get 2 bags of shopping in the last one and even when I did it was a massive effort having to lift it up to get it in. My Honda Jazz is so much better, I can fit all my shopping in the boot and it is just at the right height that I don't have to lift it really. I don't go out in it too much at the minute it is just for shopping but I am going to get a car seat put in so I can go out with my great granddaughter when I look after her on Fridays. She is nearly 3 so she is just a bundle of energy so it will be a lot better taking her out so she can burn some of it off. The guys at Ponko have been lovely all the way through, I am not very technical so I spoke to them on the phone and they were so patient talking me through everything and helping me get it all set up.

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Ponko from Ponko in response to Perfect for my shopping

Thank you for sharing your wonderful experience! We're delighted to hear that you're enjoying your Honda Jazz and that it's made your life easier. It's great that you'll be able to spend more time with your great-granddaughter too. We're glad our team at Ponko could assist you patiently and help you get everything set up. Enjoy your new car, and feel free to reach out if you need anything else!

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"Service was second to none "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am quite an anxious person, especially when it comes to buying a car as I always worry they are going to go in with the hard sales and I don't know how to handle it. Ponko were absolutely brilliant though. It was really refreshing to have no pressure sales and just a really pleasant experience. The service I received was honestly second to none. They just give that feeling of them being completely honest and transparent and they listen to what you want. I have a disabled child so taking out warranty on the paintwork is just pointless for me as I know if the paint is dinked, it is going to be from me putting the wheelchair in the car rather than anything else. The guys at Ponko listened to this though so they knew not to push any kind of sale on me in relation to this. I had an awful journey to the dealership as my train was cancelled so I had to take a lot of other trains and even ended up stuck at a station with no coffee or loos 🤦‍♂️ It was definitely worth it when I did get there though as it is the best experience I have ever had when buying a car. I have even been thinking since, I wonder if you can hire out the garage for events as it is such a nice space! I just think it is absolutely brilliant.

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Ponko from Ponko in response to Service was second to none

Thank you for your heartfelt review! We're so glad to hear that your experience with us was pleasant and pressure-free, especially given your understandable anxieties. It's wonderful to know that our team was able to listen to your needs and provide honest, transparent service. We're sorry to hear about your difficult journey but are delighted that it was worth it in the end. We truly appreciate your kind words and will look into your creative suggestion about hiring out the garage for events! Enjoy your new car, and don't hesitate to reach out if you need anything else.

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"Matthew was quality"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Matthew was quality, although to be fair, I probably made his job dead easy. I just rocked up, knew what I wanted and had it all sorted and with me within a week. They had given it a good clean and had done the wheels and everything for me. I have no complaints at all. My BMW 4 Series is lovely, it is such a smooth drive. I am more than happy with it. Just wish the DVLA would hurry up and send the log book now.

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Ponko from Ponko in response to Matthew was quality

Thank you for your review! We're thrilled to hear that Matthew provided excellent service and that you're enjoying your BMW 4 Series. It's great to know the process was smooth and efficient for you. We understand the wait for the log book can be frustrating, but we're glad you're happy with everything else. Enjoy your new car!

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"Had a good laugh"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I came to look at a Ford Mondeo, we had a right laugh as they couldn't find it at first. It turns out someone had moved it and not told the guy showing me around. I did have to laugh at the situation with us just wandering around trying to find it amongst all the cars they have. They were brilliant though, so friendly. I picked their brains a lot and they answered everything I asked. I can't think of any negatives really. Compared to other car garages this was just so much more professional. I was offered a drink, somewhere to sit down and all that jazz. It was as good as it gets really and the car is exactly as I expected, if not better.

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Ponko from Ponko in response to Had a good laugh

It sounds like you had quite an amusing adventure at the dealership! We're glad to hear that despite the initial hiccup, our team at Ponko provided friendly service and answered all your questions thoroughly. It's wonderful that your experience was so positive and professional, and we're thrilled that the Ford Mondeo met or exceeded your expectations. Enjoy your new car, and if you ever need anything in the future, feel free to reach out!

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"No problems so far"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I do a lot of travelling to and from work so I need a car that will handle this well. My BMW 3 Series is handling the challenge currently and has been all good. No problems with it so far anyway, touch wood. The level of service you receive at Ponko is very good too. I am very happy with the overall experience.

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Ponko from Ponko in response to No problems so far

That's great to hear! We're thrilled that your BMW 3 Series is performing well for your daily commute and that you're pleased with the service at Ponko. If you ever have any questions or need assistance in the future, feel free to reach out. Safe travels!

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"Not got a bad word about them"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ford Fiesta from Ponko is just lovely. The clutch was a bit dodgy at times but they got that all sorted for me straight away and were really good about it. They have just been really helpful all the way through. They kept in contact with me at all times and the customer service was really good. I genuinely don't have a bad word to say about them.

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Ponko from Ponko in response to Not got a bad word about them

It's fantastic to hear that your experience with Ponko and your Ford Fiesta has been so positive! We're glad that any issues with the clutch were quickly resolved and that you received excellent customer service throughout. Thank you for sharing your feedback, and we're here for you if you ever need anything else in the future. Enjoy your lovely Ford Fiesta!

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"Ready for our first baby "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We are expecting our first child so we definitely needed a bigger car to fit in all the pushchairs and accessories. The Hyundai Tucson seemed perfect for us and was an ideal size. We got one from Ponko and it has been doing really well. There was a slight issue with the passenger door but the guys at the dealership have been more than happy to help get it sorted, they are just waiting for me to be able to take it down now. I had better make time ASAP though before the grand arrival 😂 The guys at the dealership have just been great, they have made everything really simple and easy and answered any questions we had.

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Ponko from Ponko in response to Ready for our first baby

Congratulations on expecting your first child! It's wonderful to hear that the Hyundai Tucson from Ponko is fitting your needs well. We're glad that despite a small issue with the passenger door, the dealership has been proactive in helping you resolve it. Don't worry, they'll be there to assist whenever you're ready to bring it in. It's great that they've made the process simple and answered all your questions. Enjoy preparing for the arrival of your little one and safe travels in your Hyundai Tucson!

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"Very knowledgeable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were going to get a bigger caravan so we needed a bigger car for towing it. The Volkswagen Touareg seemed like the best option for this so we decided to go ahead with it. Asa was very helpful all the way through and was very knowledgeable and answered all my questions. Unfortunately, it wasn't quite valeted to my standards but when I mentioned it Asa came out with the polish to buff out any marks which was very much appreciated. Typically, after buying the car for the caravan, we didn't end up getting the bigger caravan. It is a good job the car is all going well and is a nice drive.

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Ponko from Ponko in response to Very knowledgeable

It sounds like you made a practical choice with the Volkswagen Touareg for towing, despite the change in plans with the caravan. It's great to hear that Asa was helpful and knowledgeable, addressing your questions and even going the extra mile with the polishing. We're glad the car is performing well and providing a nice driving experience. If there's anything else you need or any further questions, feel free to reach out. Enjoy your Volkswagen Touareg!

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"Outstanding service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My BMW X1 is great, I really love it! The customer service here was truly outstanding. I will definitely be coming back, I will even come back when it is due for an oil change. It was just a very pleasurable buying experience.

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Ponko from Ponko in response to Outstanding service!

That's wonderful to hear! We're thrilled that you love your BMW X1 and that you had such a positive experience with our customer service at Ponko. We look forward to welcoming you back in the future.

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"Got me everything I needed"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a really good, reputable dealer. I bought my Mini Hatch Cooper from them and I am so happy with it. They got me everything I needed when I was there and even got me the paint protection that I wanted for it.

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Ponko from Ponko in response to Got me everything I needed

We're delighted to hear that you had a great experience at Ponko! It's fantastic that you're happy with your Mini Hatch Cooper and that the team was able to provide everything you needed, including the paint protection. If you have any further questions or if there's anything else we can assist you with, feel free to let us know. Enjoy your Mini Hatch Cooper!

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Dealership Information

Ponko - (Previosly Reed Autos) is Cambridgeshire's multi-award winning Car Superstore, with over 250 vehicles in stock ready for same day drive away or to be delivered to your door anywhere in the UK. We have a large variety of vehicles tailored to suit all budgets and needs, priding ourselves on our knowledge and innovation within the motor trade industry.

Our dynamic Sales Team are all finance specialists with access to avenues to suit everyone's credit scores. We insist on executing impeccable customer service, product quality and ensuring we provide you with a car you love and enjoy. Just take a look at our vast amount of outstanding reviews.

With an onsite Bosch Car Service preparation centre, we certify that our vehicles are prepared to the highest standard, allowing you to feel at ease when purchasing. That's what makes us Reed Autos.

 

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1081 reviews4.7 out of 5 stars — Rated Excellent
Excellent
863
Very Good
207
Average
1
Poor
5
Terrible
5

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    Contact Information

    Address

    Ponko
    27 Royston Road
    Cambridge
    Cambridgeshire
    CB22 6SE

    Get in touch

    01223 874400
    https://www.ponko.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    93%
    Percent of reviews responded to by this dealer

    Additional Information About Ponko

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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