89% Reviews
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94% Recommend
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932 reviews from our car dealer reviews community
Leave a review for Premier Car Supermarket - Derby
Leave a review

932 reviews from our car dealer reviews community

Leave a review for Premier Car Supermarket - Derby
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"not overbearing at all"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Still happy with the Corsa, no problems; it's lovely. Customer service was amazing—really helpful and not overbearing, which made me want to buy a car from them. I saw the car I wanted online, and the pictures matched up. It was missing a parcel shelf, but when I mentioned this to the salesman, he sorted it out immediately. Raj handled the test drive and explained everything very informatively, with no pressure at all, which I really liked. The handover process was easy, with simple paperwork and just a few questions about address and name. It was all just very straightforward.

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Aftersales from Premier Car Supermarket - Derby in response to not overbearing at all

Jessica, We are pleased to hear you are enjoying your Corsa, thank you for your review it is good to hear that you were looked after.

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"Ace customer service"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far, everything has been going well. The customer service was brilliant. I was assisted by Raj, who was particularly helpful. My previous car had been written off, so I left a deposit, and Raj was very accommodating and pleasant. He gave me an overview of the car, offered a test drive, and gave me the space I needed to make my decision.

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Aftersales from Premier Car Supermarket - Derby in response to Ace customer service

"Ace customer service" David, thank you for you review and kind words for Raj.

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"lots of options"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is great, and everything is going well so far. The customer service was brilliant. The salesperson who assisted me was incredibly helpful, especially since I was exchanging my previous car. There was an issue with the paint being the wrong colour, but he went above and beyond to resolve it, which I really appreciated. The test drive was smooth, and I felt comfortable with the controls and the overall process. The salesperson was very informative, walking me through both the paperwork and the car's features. I was offered the chance to test drive several different cars, which was nice given the large range available. I ended up with a really good deal that felt fair. I would definitely return to this dealership and recommend it to others.

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Aftersales from Premier Car Supermarket - Derby in response to lots of options

Nicola, Thank you for taking the time to leave a detailed positive review of your experience.

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"Top lad Raj"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car is excellent, with no issues so far, at least none that I’m aware of. Customer service was very good. I took the car out for a test drive twice, and Raj was a superb chap. I would definitely deal with him again. Everyone was friendly, but Raj had actually helped my daughter purchase her car here as well, which she bought through him. He did a banging job and did his best. The process was simple, and Raj walked me through everything without any pressure. He even encouraged me to look at all the cars to ensure I was happy with my choice and made sure to ensure this was the one. From the moment I walked through the door, I appreciated that there was no pressure, which is exactly how I like it. I explained what I was looking for, and Raj gave me advice on what to get and what not to get based off what I was looking for. I can’t fault the entire setup. Definitely a 10 star experience.

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Aftersales from Premier Car Supermarket - Derby in response to Top lad Raj

"Top lad Raj" Stuart, fantastic review and great words for Raj.

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"Daughter found it for us"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am still getting accustomed to the vehicle, particularly in terms of its electrical systems, but I have no issues to report at this time. As for customer service, it was excellent. There was no pressure from the sales team, and they took the time to thoroughly explain all the car's features. I was able to take it for a test drive, and the paperwork process was smooth and efficient. My daughter found this one online as she knew what we were looking for, so we decided to head down and visit the dealership.

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Aftersales from Premier Car Supermarket - Derby in response to Daughter found it for us

David, Thank you for taking the time to leave a review. Feedback is important to us to maintain and deliver the best experience.

Aftersales from Premier Car Supermarket - Derby in response to Daughter found it for us

David, Thank you for taking the time to leave a review. Feedback is important to us to maintain and deliver the best experience.

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"Demonstrated everything"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’m loving the Skoda. So far so good. I was looking for that particular car when I had a browse online and came across this dealer. I took a chance and went down to see it. Which I’m glad I did, as the pictures matched up exactly and accurately showed the car’s condition. The customer service was amazing. They talked me through everything and showed me round the car, demonstrating everything. They were friendly and nice. I never give a perfect score as everyone should always have room to manoeuvre, but definitely a 4* and above experience.

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Aftersales from Premier Car Supermarket - Derby in response to Demonstrated everything

Joanne, thank you for your positive review.

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"Easy sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a car from premier car supermarket was such a simple and easy sale. Everything went great. I had a test drive; all questions were answered. The process was stress-free and incredibly straightforward. There was no pressure, and I was given the space I needed to make a decision.

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Aftersales from Premier Car Supermarket - Derby in response to Easy sale

Emma, It is good to hear that everything was simple and easy, thank you for your review.

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"Perfect for my long journeys "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited my local dealership to explore a few car options, and after sitting in several models, I quickly found that the Seat Leon was the most comfortable for me. With that in mind, I began searching online and came across one at Premier Car Supermarket that looked to be in excellent condition. The low mileage was a huge plus, as it gave me confidence that I could handle long journeys without any worries. The experience with Premier Car Supermarket was fantastic from start to finish. The team was incredibly helpful, answering all my questions and explaining the process clearly. They made everything so straightforward that, within an hour, I was driving my new Seat Leon home. I couldn’t be happier with my purchase, and I’m grateful to the team for making the entire process so smooth and stress-free. 

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Aftersales from Premier Car Supermarket - Derby in response to Perfect for my long journeys

Daniel, Thank you for taking the time to share your experience with Premier Car Supermarket.

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"Highly recommended 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently visited Premier Car Supermarket to purchase a Nissan Qashqai, and I’m pleased to say that the entire process was seamless from start to finish. From the moment I arrived at the dealership, everything was handled with professionalism and efficiency. The team made sure that all aspects of the purchase were taken care of smoothly, from the initial inquiry to finalising the paperwork. Their attention to detail and customer service made the experience stress-free and enjoyable. I’m delighted with my new Nissan Qashqai and grateful for the exceptional service I received. Premier Car Supermarket has certainly set a high standard, and I would highly recommend them.

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"Cant fault them "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn’t be happier with the Citroën Berlingo I purchased from Premier Car Supermarket. I needed a new work van, and this one ticked all the boxes: it’s a pleasure to drive and has been kept in excellent condition. The quality of the vehicle is top-notch, and the team at Premier Car Supermarket made the entire process smooth and straightforward. I would highly recommend them to everyone, as their vehicles are of the highest quality and the staff are great people to deal with. Thank you for providing such a fantastic service!

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Dealership Information

About Us

Premier Car Supermarket and BCM work together to offer great value for money vehicles in both Leicester and Derby. Our Derby showroom opened in 2016, but we started in Leicester in 2005.

We have a wealth of experience in arranging finance for our customers and work with a range of lenders to get the best deal for you. We can offer some excellent rates on our finance deals, often with no deposit required.

We are proud to offer you great customer service and very competitive pricing, so please browse our stock lists. We stock a range of used cars to suit all budgets and lifestyles so we are sure to have the right car for you.

Should you see a car on our website that you are interested in test driving, then a small refundable deposit holds the vehicle until you are able to visit the site. We have found that this helps customers avoid disappointment and unnecessary travelling. The small fee is refundable.

We have our own workshops and MOT stations. Premier Car Supermarket and Braunstone Crossroads Motors are both able to offer MOT’s and services to customers.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2005

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
932 reviews4.7 out of 5 stars — Rated Excellent
Excellent
775
Very Good
138
Average
2
Poor
6
Terrible
11

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    Contact Information

    Address

    Premier Car Supermarket - Derby
    Carriers Road
    Derby
    Derbyshire
    DE65 6GY

    Get in touch

    01283 247171
    http://www.premiercarsupermarket.co.uk

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:00

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    89%
    Percent of reviews responded to by this dealer

    Additional Information About Premier Car Supermarket - Derby

    Company Formed: 2005
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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