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93% Recommend
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1,704 reviews from our car dealer reviews community
Leave a review for Prestige Cars Kent
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1,704 reviews from our car dealer reviews community

Leave a review for Prestige Cars Kent
Leave a review
"Honesty is the best policy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a vehicle from Prestige Cars Kent in Orpington. I can say it was the best experience I have ever had in purchasing a vehicle in nearly 50 years of motoring. Very, very professional, honest & they made me feel totally confident in my purchase. The sales person, Luke Ring was a delight to deal with. Didn’t push or pressure me in any way. I would highly recommend this car dealer, you wouldn’t be disappointed. Honesty in abundance!

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Tom Costin from Prestige Cars Kent in response to Honesty is the best policy

Dear Nigel, Thank you very much for taking the time to leave such a fantastic review. That is truly an incredible achievement to be held in such high regard by yourself, we really appreciate your feedback. I have passed your kind words on to Luke, who was overjoyed to hear you were happy with your purchase. Please contact us if we can be of any further assistance. We look forward to welcoming you back soon. Sincerely, Tom Costin Prestige Cars Kent

"Luke Ring is your man"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have bought a few cars from Luke at prestige cars kent over the last couple of years and he's always gone out of his way to help and get things sorted (not regular feedback in the car industry I can assure you!) Highly recommend Luke, and any of the guys at Prestige to sort you a deal.

Tom Costin from Prestige Cars Kent in response to Luke Ring is your man

Dear Iain, Thank you for taking the time to leave us a review. It is great to hear that you have purchased numerous vehicles from Luke over the last couple of years. We are very proud that our customers choose to come back to us for repeat business. I have passed your feedback to Luke who was very appreciative of your words. Please feel free to contact us for any further assistance that you may require. Sincerely, Tom Costin Prestige Cars Kent

"Great"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased a BMW from Prestige Cars Kent, from the start they were very professional and Luke ring helped me with the sale. He was more than helpful and the car has been great since I got it over 2 week ago now. Would recommend to anyone thinking of buying

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Tom Costin from Prestige Cars Kent in response to Great

Dear Kyle, Thank you for taking the time to leave us a review. We are glad to hear that your BMW has been great so far. Thank you for recommending us at Prestige Cars Kent, it is greatly appreciated. Please feel free to contact me directly via phone on 01689660603 or email tomcostin@prestigecarskent.co.uk in order to elaborate slightly on any issues we have not resolved for you. I would be more than happy to work with you to resolve any queries you have. Sincerely, Tom Costin, Prestige Cars Kent

"Exploited army veteran, ripped off "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold service and repair warrenty’s, which 2 weeks later was told by Prestige Cars Kent they do not cover- faulty alarm as it was an aftermarket item fitted to the car by the previous owner. I asked to be shown the car features and was told to check YouTube videos! Charged large sum of money for supplier to vehicle delivery to their yard to later find out they collected the car themselves. Keyless entry does not work, 1 keyfob does not work. Warrenty’s useless. They can’t even be bothered to reply to my letter of complaint and I’m having to escalate the case. Said they carried out full service as well as vehicle handover inspection - obviously not! Knowingly let me drive home illegally as they couldn’t even get the registered owner correct.

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+1 Found this review helpful

Victoria Gale from Prestige Cars Kent in response to Exploited army veteran, ripped off

Dear Sir/Madam, I am sorry that you feel you have had a bad experience with Prestige Cars Kent. I note you have not left your details however I can see from the details you have left that your complaint was received, investigated and fully responded to in March 2019. An explanation to your points above have been provided and a resolution proposed. It is regrettable that at this time you have chosen to reject this resolution. If you would like to discuss this further please contact us via email at: customercare@prestigecarskent.co.uk Kindest Regards Victoria Gale

"Mr"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Luke Ring to present this car to me. I am happy with my new car and will share my experience with Prestige Cars Kent to my friends . Thanks guys.

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Service from Prestige Cars Kent in response to Mr

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Warning do not have anything to do this "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am writing this review so that I can warn any potential buyers of my bad experience dealing with Prestige Motors. I expressed an interest in a Porsche Cayenne and then received calls inviting me to come in to have a look. I made an appointment for Sunday 10th February at 11 o'clock. We spent 4 hours going over paperwork, discussing how much my car is worth and going for a test drive. At no time was I informed that the Porsche did not belong to Prestige Motors and that they were acting as an agent for the owner. Eventually I agreed to purchase the vehicle and paid a deposit of £1000 which I thought was a binding contract. It was agreed I would collect the Porsche on Saturday 16th February at 9 o'clock. I received a call on Tuesday 12th enquiring was everything ok my end. You can imagine how angry I am that I received a call Friday afternoon at 4 o'clock saying the owner had changed his mind and didn't want to sell his car. I was informed my deposit would be refunded on the following Friday. Unsurprisingly I had to chase them for this and it did not appear in my bank account until yesterday 26th. If their way of doing business had been made transparent to me I wouldn't have entertained even looking at the Porsche so be warned!!!!

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"Excellent!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Incredibly pleased that I decided to buy from Prestige Cars Kent! They were friendly, very helpful and got me into my new Evoque in no time. Excellent!

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Service from Prestige Cars Kent in response to Excellent!

Thank you for the great feedback! Kind regards Prestige Cars Kent

"Highly Recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a great experience getting my new car from Prestige Cars Kent. We said goodbye to a wonderful family car, however over the moon with our latest addition. Felt comfortable throughout and came away with a very good deal. Wouldn't hesitate to recommend this dealership!

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Beth from Prestige Cars Kent in response to Highly Recommend

We're delighted to hear that you are happy, thank you for leaving such a great review! - Prestige Cars Kent

"Thank you Prestige!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you haven't already, go and check out the cars Prestige Cars Kent have! My girlfriend had to drag me out of their showroom to stop me from drooling over all the magnificent cars. Had a great time buying my new Porsche, I highly recommend buying your car from here, sales process was smooth as silk. Thank you Prestige!

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Beth from Prestige Cars Kent in response to Thank you Prestige!

Thank you so much for the kind review, we really appreciate it! - Prestige Cars Kent

"Very Happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really happy with my new car! I'd like to thank Prestige for a great experience, they were perfect throughout. I highly rate this dealership.

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Service from Prestige Cars Kent in response to Very Happy

Thank you for the great feedback! Kind regards Prestige Cars Kent

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Dealership Information

Started in 2012, Prestige Cars Kent is a family-run, independent dealership based in Orpington, Kent. We stock more than 200 prestige cars from Audi, to Rolls Royce. Each car undergoes a thorough 175-point inspection prior to sale and is supplied with a 12-month Warranty, underwritten by ourselves.

We are able to take in existing cars as part exchanges, and are able to offer finance options (we are authorised and regulated by the FCA). With a large panel of lenders, we are able to provide the best solution to meet individual circumstances.

Selling hundreds of cars a year, usually with a Service Pack, has driven demand to provide car servicing. Whilst we have delivered this for a little while now, in early 2020 we were delighted to open our dedicated car Service Centre, just down the road in Orpington. With 13 service ramps, manned by main-dealer trained technicians using the latest equipment, our aim is to provide better service than a prestige main dealer at a considerably lower cost.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1704 reviews4.7 out of 5 stars — Rated Excellent
Excellent
1432
Very Good
239
Average
2
Poor
11
Terrible
20

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    Contact Information

    Address

    Prestige Cars Kent
    Hewitts Farm Cottages Hewitts Road
    Orpington
    Greater London
    BR6 7QR

    Get in touch

    01689 660385
    http://www.prestigecarskent.co.uk

    Opening times
    Mon 08.30 - 18.00
    Tue 08.30 - 18.00
    Wed 08.30 - 18.00
    Thu 08.30 - 18.00
    Fri 08.30 - 18.00
    Sat 08.30 - 17.00
    Sun 10.00 - 16.00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    97%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Cars Kent

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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