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169 reviews from our car dealer reviews community
Leave a review for Prestige Motors Direct
Leave a review

169 reviews from our car dealer reviews community

Leave a review for Prestige Motors Direct
Leave a review
"Ryans review for prestige motors direct"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Travelled 240 miles to Prestige Motors Direct in Newton Le Willows to buy a lovely Kia 7 seater and the Car was exactly as described. lovely condition and a very good example. It had full service history and was a very well cared for example. The sales staff were very nice and friendly and I would very highly recommend them as they have great staff and a lot of vehicles in stock.

"s wilkinson"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought megane gt line recently and I'm very pleased with it. Had problem with radio but the problem was resolved very efficiently. All sorted. Paul and Robin very good help.

"Mrs m"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very poor customer service, after a month of waiting for our car to be delivered after many issues and being fobbed off we got the car with a sizeable chip in windscreen. We previously cancelled agreement as the car broke down on the way to our house but later agreeded to take it when it was 100%. We were promised half our deposit back when agreeing new deal, still waiting..... Don't do it, go to a dealer that actually cares about the customer. Taking legal action if it's not resolved soon

"disappointed"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Walked away from the deal. Various assurances not met by required timescales. Unsatisfactory Whilst in reception waiting, other customers had similar issues. Would never darken their doorstep again.

"Jayne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is a review for Prestige Motors Direct Ltd, Newton Le Willows, Merseyside, WA12 8BG

"Sharon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really pleased with new car and everything ready for when we picked car up.

"disappointed customer"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car was miss described milage, customer care not good not clean when collected once they got your. Money don't want to know, Take a good mechanic with you.

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"annoyedcustomer"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The vehicle was not as described, stated full service history, it had missed services, was told if the car had less than 6 months they would MOT it, over 6 months they wouldnt. On their paperwork they had the MOT down for over 6 months remaining, when we checked it was only 5 months remaining. Take for ages to respond, really disorganised. The vehicle was advertised with Rear DVD's, they dont work, missing the remotes and headphones! The battery was beyond holding the charge and we had to call RAC out, now had the battery changed which the have agreed to reimburse and complete the MOT. Not so lucky on the service yet, still trying to resolve issues. RAC checked vehicle over and found the rear brakes to be on the limit before require changing.

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+3 Found this review helpful
"Poor"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

These are very friendly at the beginning. But after you have paid for your car, it's another story. It's allways "smashy" !!!! They broke the rear mirror when they washed the car and more than one month to fix it. But before that, I called and visited them so many times.... the only answer was: "come back tomorrow, the part will be delivered..." and one day "we have ordered the wrong part, come in two days...." and at last, no new part for the mirror, they fixed it with a glue.... more than one month to buy "glue".... what are these guys??? not super heros.... Moreover, they provide me papers for the cars in three times... and they provided me the spare keys because I asked for them many times, too. so don't buy a car to these

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Dealership Information

Prestige Motors Direct are an established used car dealership based in the North East of England. They have a variety of models in stock from every day cars to high performance cars and 4x4's. This dealership has over 3000 cars in stock from all popular manufacturers. As well as used car sales this dealership also purchase cars for cash and welcome part exchanges. Finance options are available. Prestige Motors Direct are open for sales 7 days a week.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
169 reviews3.4 out of 5 stars — Rated Average
Excellent
92
Very Good
10
Average
11
Poor
22
Terrible
34

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  • Contact Information

    Address

    Prestige Motors Direct
    The Car Showroom Mill Lane
    Newton-le-Willows
    Merseyside
    WA12 8BG

    Get in touch

    http://www.prestige-motorsdirect.co.uk

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 17:00
    Sun 10:00 - 16:30

    Dealership Statistics

    59%
    Would recommend this dealer to family and friends
    10%
    Percent of reviews responded to by this dealer

    Additional Information About Prestige Motors Direct

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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