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Just bought a lovely car today second time we have bought from this dealership. Great to deal with and the salesman Gareth was so friendly and helpful no pushy sales pitch just good honest advice and help.
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Staff from Rix Motors in response to Trusted Car Dealer
Hi Christine, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
they very friendly before you buy a car but next day if you change your mind and give your car back to them you will see they another face which is it's happening to me. avoid this company . I will take a action with solicitors
Staff from Rix Motors in response to Wouldnt buy a car
Hi Muzzy, I was very disappointed to read your review and although I wasn't personally involved in your enquiry / purchase I can confirm that is not how Rix Motors looks after their customers, over the last 6 months there has been major investment not only in improving facilities to enhance the customer experience but ALL staff have been coached to understand the culture of "The customer comes first". We have also introduced an aftersales department to look after our customers should anything go wrong once the customer has collected their car, Any vehicle rejection would be handled professionally and in line with the laws that govern this part of our industry, I hope this helps going forward and does not put you off using the dealership again in the future, Kind Regards Rix Motors.
Viewed a car, agreed a trade in price and agreed on a fianance deal. Even shook the owners hand in the showroom when the sale was agreed! Flew through the fianance application. Deal all went through only to be told via phone call the following day it had gone up and extra £15 per month over 6 years. I’ve bought off Rix before, never again. A shame but it’s a buyers market and they’ve lost out on a £14k car over a poxy £15 a month! Their loss!
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Staff from Rix Motors in response to Untrustworthy!
Good Afternoon, I was disappointed to read your review, although I wasn't personally involved in your sale I can say that is not how Rix Motors treat their customers, the showroom staff can agree a deal in principle with a customer and then the numbers are sent to the finance company for consideration, ultimately the finance company will advise Rix Motors if they want to take the deal and on what terms they will accept the business, quite often the finance company will determine the rate and payment based on the customers credit score, all Rix Motors can do at this point is advise the customer of the terms of acceptance and then it is up to the customer if they wish to proceed with the sale, I hope this adds some balance to your review, Kind Regards Rix Motors.
This is how it should be done! Ifound Gareth the salesman to be polite and efficient in getting information to me quickly as required.A phone call around 9.30am questions answered followed by some e.mails a decision was made around 10.30am and the car was delivered to my house some 200miles away in Scotland that late afternoon by Dave.Dave again was polite,no rush,no hassle,take your time check the car,test drive the car to your satisfaction.A very efficient transaction and one very satified customer with a gorgeous mercedes sl500 amg exactly as described by Gareth the salesman.I would certainly use Rix Motor Company again in the future.
Staff from Rix Motors in response to Excellent efficient service
Hi Struan, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
Bought my car from them. Had my car 4months now and only put 1k on the clock and still in perfect condition . I recently contacted the garage again to as I seen another car I liked and wanted to part x my current car back in with them for another car . I payed £6000 for the car and the other week they had the cheek to offer me £3000 pound for my car bare in mind I have only had the car 4 months off them and only 1k pit on the car . I have managed to loos out on £3000 off them in only 4 months . And the service is hopeless ones you have taken the car away from them keep away and find a more decent garage who will not like to you stating if you go back to them they will give you a excilent price for you car
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Staff from Rix Motors in response to Will not get another car from them
Good Afternoon Leon, I was disappointed to read your review, although I was not personally involved in your sale it is not the way that Rix Motors looks after its customers, All part exchanges and cash purchases are driven and valued by one of our directors and I know they are more generous towards repeat customers so I am unsure who you will have dealt with, should you still need any help or need any in the future please give me a call and ask for Barry, Kind Regards Rix Motors.
I have only ever bought new cars in the past. Dealing with several big car dealerships. But this time I decided on a used Mercedes. After doing some research on what car I wanted to purchase. I Went to Rix Motor Company. They also had the car i was interested in, in stock, After making an appointment to look at the car and test drive it. I decided this was the car for me. I got a great deal and the staff where very professional and friendly. I would recommend Rix to anyone who is thinking about buying a used car. The service is A*
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Staff from Rix Motors in response to Happy customer
Hi Suzanne, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
A really good experience when buying a car. Dave Booth was extremely helpful and went the extra mile to make sure the process of buying my new car went through without a hitch. He is an asset to the company and not pushy at all, I will certainly come back when I need another car,and recommend the Company to my Family and Friends. Thank you.
Staff from Rix Motors in response to Excellent service.
Hi Barbara, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
In my opinion rix motors are an excellent firm to deal with, I bought a bmw yesterday and dealt with Norman who in my opinion is an excellent salesman, not pushy and very helpful, gave me an excellent price for a trade in and was very patient in answerin* m6 questions. 8 whav3 bought from them before and would definitely go back to them. Mr rix himself is a very knowledgeable man and gives a good deal especially for returning customers. I would recommend them 100%.
Staff from Rix Motors in response to Great service
Hi Helen, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
Contacted Rix motors spoke to Scott who was very helpful with arranging px for a Fiesta which was due in. Unfortunately had to let Scott know that I had seen another vehicle and would not be buying from them, he was very understanding and I was under no pressure to buy from them. I would recommend Rix motors as I have previously bought a car from them.
Rix Motors from Rix Motors in response to Very helpful
Hi Steve, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
We bought a BMW from Steve at RIX Motor Company. He was very helpful and didn’t pressure us one bit , we went in with no intention of buying a car and walked out with a fantastic one. I would definitely recommend buying a car from RIX Motor Company
Staff from Rix Motors in response to Excellent service
Hi Mrs H, Thankyou for your 5 star review, it is always nice to hear that customers have enjoyed their visit to Rix Motors and would recommend our business to others, best wishes and we look forward to seeing you again in the future 👍
Rix Motor Company is a used car dealership that is based in Warrington, Cheshire.
If anyone has had an experience at this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Rix Motors
Hawleys Lane
Warrington
Warrington
WA2 8JP
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