18% Reviews
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59% Recommend
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22 reviews from our car dealer reviews community
Leave a review for Steve James Motor Cars
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22 reviews from our car dealer reviews community

Leave a review for Steve James Motor Cars
Leave a review
"Clean car , but broken"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They sell broken cars but they say are in perfect condition , save your time don t buy it.

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+0 Found this review helpful
"Awful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Golf in March 2020, within a month had serious issues, Wheel bearing was noisy and car kept slowing down, apparently it needed an EGR valve,couldn't contact Steve James due to lockdown, when we finally did, didn't want to know, was very rude and told us we were out of warranty, which expired in lockdown and they were uncontactable!!! Tried to get the car repaired, now all the injectors are blown on it, had two diagnostics done at VW, they admitted the car had been recalled by themselves for a replacement EGR valve, we did our own investigations and found that the Golf is an EA189 engine and part of the VW scandal engines which, if he was a true dealer would have been aware of but didn not inform us, also failed to inform us that the finance company needed to be told of any faults with the car which is still on finance, not had the car on the road for over a year still paying for it, finance company just as unhelpful, Taxi drivers didn't have a good word to say about the company Steve James liquidated the company AGAIN in late 2021/early2022 leaving a trail of very angry ripped off customers who cannot touch them for compensation due to it being a limited company.

"Excellent Buy !"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Silver Hyundai IX35 back in October 2021. Have waited until now to make my review. From day 1 car has been a super buy. Excellent customer service. Very pleased with my purchase. 9 months on and no issues whatsoever.

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"Never have car from them again. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had a lovely car from this company but the. Within 2 weeks needed a new battery. Then within a month need a new fuel injector ohhh and what a surprise needs the other fuel injector doing again. Cars been off the road for a while. Car is needed as has a very poorly son who’s in and out off hospital not long had open heart surgery aswell. We live in wales so it’s like a 2 hour drive to alderhey every four weeks. Company not interested if something wrong with car we even pay for extra warrenty… thought they was a lovely garage very helpful when purchasing the car but when it comes to the car needing something doing they didn’t want to know. So now without a car till we can afford to get it fixed if it weren’t for the fact we need the car to rely on for my disabled sons hospital appointments then we wouldn’t off bothered. People need to be aware off this company!!!

"very helpful, left with a nice clean car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car which was really nice and gave me a 1 month warranty which was very helpful for me.

"VERY POOR"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In my opion very poor.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very friendly, and very helpful people .

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"Very happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No fuss excellent service knowledgable staff would recommend to family and friends

"DONT TOUCH THESE GANGSTERS "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely shocking. Sold us a shed. Now we are left with a car no one can fix and it’s on finance We have had the car for only 31 days before it collapsed MY ADVICE - STEER CLEAR

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+5 Found this review helpful

Steve James Motor Cars from Steve James Motor Cars in response to DONT TOUCH THESE GANGSTERS

Gangsters after 31 days? Please call us direct to discuss and explain the situation! Sounds like a ‘Donald Trump’ speech at present!

Donnie in response to DONT TOUCH THESE GANGSTERS

Erm .... don’t you think we tried to discuss this with you. You weren’t interested !!!!!

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"Extremely good services 5*"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Today I picked up a Vauxhall Insignia Estate (63 Plate) and I'm over the moon with it. Steve was really helpful from start to finish. He helped me out on the price a little, because it was dew a cam belt change. My only concerns were scratches on the paint work and the cleanliness of the interior, which Steve assured me that when I picked it up that it would be bang on. What can i say! Paintwork polished and 99% of the scratches gone and the interior looks like new! Over all an A1 service and will be going here again in the future.

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Dealership Information

Steve James Motor Cars is an Independent dealership that is based in Liverpool. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
22 reviews3.4 out of 5 stars — Rated Average
Excellent
12
Very Good
1
Average
1
Poor
3
Terrible
5

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  • Contact Information

    Address

    Steve James Motor Cars
    S T C House Speke Hall Road
    Liverpool
    Merseyside
    L24 9HD

    Get in touch

    0151 486 2532
    http://www.stevejamesmotorcars.com

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    59%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About Steve James Motor Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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