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I recently part exchanged my car for another car which they had for sale, I presumed the car was listed higher as it said in bold everywhere (15 months warranty) but infact it doesn’t cover anything, I was driving on the way home, and I started to hear a knock, and a grinding noise I took it to my local garage, they advised it was the drop links this was changed it want that it was the lower suspension arm and the bush which is ripped and lots of movement which should have been an advisory as the very least on the MOT and also the front brake disks are fully corroded, I believe I was sold an unroadworthy car, not now have I only over paid for this car o am not more out of pocket and they are refusing to pay/contribute to the work needed, stay away.
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Target Cars Derby from Target Cars Derby in response to Awful Service
Two sides to every story ...... here's ours ….. 19/8 - Sitwell Garage Ltd (Bosch repairer) MOT’d vehicle, pass issued without any advisories. 20/8 - Cameron Test drove this immaculate A5 3.0L 2012 92,900 mile vehicle for approximately 10 Miles, accompanied by TCD employee & his friend (+1) First of the test drive was along a local road that is notorious for it’s unevenness, this was deliberate and perfectly evidenced that there were no knocking noises of any kind. This was acknowledged by Cameron & his +1 Second Part of the Test drive was along the A52, and here Cameron ably Demonstrated his psuedo-aggressive ‘Boy Racer’ driving style (heavy foot, loads of speed/Accelaration etc) He eulogised about our Audi A5 & proceeded to buy at £7750, but 'declined' to buy the upgraded warranty (yes we have his signed decision ). NB…We took his Astra GTC VRX as part exchange but he’d failed to mention that the battery was knackered ( it tested as very poor & it cost us £181 to replace) Post Sale: 23/8 Craig Stone-Service Counts (local mechanic chosen by Cameron) diagnosed that the NSF drop link was ‘noisy’. So, (despite the Bosch MOT !) we paid for the ‘Drop link’ out of Goodwill 4 days after the sale. 3 weeks later on 10/9 Cameron sends us a video, (unknown garage) say the suspension arm is now noisy NOT the drop link that we’d replaced earlier. The video contains Cameron ‘disingenuous’ verbal summary that this latest suspension fault must have existed on 20/8 …. do behave Lad. We advised Cameron of the correct route if he wanted to challenge the legitimacy of the MOT. We Ignored his threats to go to Trading Standards as we know they’ll just dismiss him. Cameron has admitted that 23/8 Work was wrongly diagnosed - so we obviously wasted our £’s by using his chosen mechanic ! His claim that he “overpaid” is quite frankly Laughable, and merely shows a lack of knowledge, as of today there are two direct ‘model/mileage’ comparable listed on Autotrader FY62OMA 108k @£7595, & FR12WNV 94k @ £7995 (with damaged alloys!) & we contend that our vehicle was a much better example than both of these, and interests both were available to buy at the time - yet Cameron still chose to come and see ours instead. Goodwill We’ve evidenced this (despite the £181 battery cost) however Cameron’s communications have become more demanding & less reasonable, culminating in this assasination review. Conclusion The vehicle displayed none of the issues at date of sale, TCD suspect that the various potholes, road humps , multiplied by Camerons evidenced ‘Driving-Style’ will have caused the current issue on this 12 yr old car. Reviews Cameron has rated us; 1* Knowledge, 1* Cleanliness, 1* Value His Ratings should be 5*Knowledge, 5* Cleanliness, 5* Value, 5* Goodwill 5* Professionalism with our rating/s thrown in … Entitled Millenium 6 * * * * * * ! If pushed, we’d rate the forensic integrity of this review as 0.5* Please consider this review against our average ratings (one of the highest around) and make your own mind up.
I returned to Target Cars after I needed to purchase an automatic due to health issues. Kevin and Jason sourced a perfect car which is well presented by their team, Good quality car, fair price no fuss service. I will return for my next car.
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Kevin Brown from Target Cars Derby in response to Quality service
Thank you for taking the time to review us Richard, we do indeed have lots of returning customers. We're pleased to have found you a lovely vehicle, Keep it looking fab & Give a toot every time you or June drive past, we'll be sure to wave. Best Regards Kevin
I am very pleased with vehicle I purchased from target cars derby Kevin and staff went out of there way to be helpful and I would recommend this company to anyone who are thinking of buying a used car
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Kevin from Target Cars Derby in response to Great service
Thank you for taking the time to review us, appreciated. We hope you any your family get a great deal of fun from your Multipurpose vehicle. Happy Motoring Target Cars Derby
Honestly, we had the best experience.Kevin and his team were completely professional, curtious and efficient. Highly recommend to anyone buying or selling a car to them.
Kevin Brown from Target Cars Derby in response to Excellent Dealership
Thank you for such praise. It's a shame that people don't have their own personal reviews....... coz if they did then yours would also be 5*****'s Dealing with organised buyers who demonstrate genuine reasonableness makes the job gratifying. We sincerely hope your purchase is a great motoring friend to you.
Kevin Brown from Target Cars Derby in response to Excellent Dealership
Thank you for such praise. It's a shame that people don't have their own personal reviews....... coz if they did then yours would also be 5*****'s Dealing with organised buyers who demonstrate genuine reasonableness makes the job gratifying. We sincerely hope your purchase is a great motoring friend to you.
I have today feb 16th 2024 part ex my car and bought my new car from target cars, the service I was given was very good. Both Kevin and Jason both proper gentlemen who were both friendly and helpful my new car is a little cracker and I am extremely pleased with the car and yes I will be recommending target cars 100% all the best guys and thanks again
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Kevin from Target Cars Derby in response to Great company
Thanks Scott, we do try hard to deliver the best service, it's always made even easier when we're dealing with a straightforward and organised person who is part exchanging. Hope your latest purchase is a great friend to you.
Returned to Target Cars Derby because of a good experience the first time. Again I was very pleased with the service, experience and purchase. Kev is a transparent and straight forward individual. Recommend to anyone looking for a good reliable car with a great service. Thank you Kev, Damien and Jason
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Kevin from Target Cars Derby in response to Second Car Purchase
Always nice to welcome back customers Gus (even if it was due to an unfortunate write off accident) Hope your latest purchase is a long term friend, & hopefully see you again after that …
After a poor experience at another garage, this came as a breath of fresh air! Helpful but not pushy salesman, made purchasing the car an easy process, I picked it up the next day and I'm delighted with it, I didn't think I'd find such a good low mileage car, in great condition, thankyou. Would definitely recommend!!
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kevin from Target Cars Derby in response to Great service!
Thanks Sharon, wow doesn't time fly when we're busy !
The car was as described in the advert. The service was polite, straightforward and professional. Purchase was made easy, warranty properly explained and extended warranty options also explained without pressure. Would recommend Target Cars Derby.
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Kevin from Target Cars Derby in response to Excellent Service
Thank you for reviewing my business Simon , hope your car is a fun & reliable friend , it’s low mileage and great history gives it every chance.
Friendly and efficient service. Really put my son at ease as it was his first test drive having passed his test just a couple of weeks earlier. Easy to book test drive and subsequent appointment to collect vehicle. Would recommend Target Cars in Derby to anyone.
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Kevin from Target Cars Derby in response to Really great service.
im Hoping that when the time comes to change we’ll be the first place you call to source your next car - drive carefully
never bought a car from a garage before,would not hesitate to buy again from target cars derby, kevin top bloke and very thorough at his job great prices too thank you
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Kevin from Target Cars Derby in response to excellent service
Hi Chris, Appreciate the review and the comments, we sold hundreds of cars last year & only a few people make the extra effort to say how pleased they are regards Kevin
Target Cars Derby pride themselves on offering Quality Cars at Great Prices on a wide range of vehicles.
Our customers benefit from our ability to source cars so competitively that they get outstanding value, you can trust us to deliver a professional service in a down to earth & friendly way as we endeavour to uphold the traditional Family Values of Trust & Personal Service.
All our vehicles undergo a Pre-Sales check and are supplied with Warranty so you can have confidence in your vehicle choice.
Our site at Sitwell Street in the heart of Spondon 'village' has a good selection of vehicles to suit most budgets, however, if we haven't got the car that you're looking for then talk to us - we have access to vast trade buying contacts!
Come and view in person, Test drive today, any inspections welcomed.
**** PLEASE NOTE, as part of Our Environmental Policy we DO NOT daily wash vehicles on our Forecourt. In periods of dry weather you can expect to see some of our vehicles dusty, we really see no sense in wasting resources by washing vehicles just for them to get dusty again the next night/day !! - Rest assured the car will be cleaned prior to any pre-booked appointment viewing - Call to book an appointment Thank you for supporting this 'non waste policy' ****
Why not TARGET us for your next CAR in DERBY ?
How Home Delivery Works
Our home delivery service is a 'not for profit' service. We can accommodate most locations and charges are on a case by case basis.
Buyers need to appreciate that delivery staff need to get home also, and this needs to be facilitated with their safety in mind as well. Wherever possible we will try and facilitate, but all deliveries are subject to driver availability. If your location is outside our delivery radius then talk to us. Work with us & your next car could be arriving soon.
There's a £1.50 per mile charge for home delivery.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2015
| Excellent | 30 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 2 |
Target Cars Derby
Sitwell Street
Derby
Derby
DE21 7FH
| Mon | 10.00 - 18.00 |
| Tue | 10.00 - 18.00 |
| Wed | 10.00 - 18.00 |
| Thu | 10.00 - 18.00 |
| Fri | 10.00 - 18.00 |
| Sat | 10.00 - 17.00 |
| Sun | 11.00 - 16.00 |
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