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Well where to start, everything seemed ‘normal’ the young girl selling the car again seemed like a nice person, we were later to realise this so called dealership was run by cowboys! Within 6 weeks the clutch had gone completely but we were rest assured this was covered by our warranty, only to get a call to say it wasn’t and we needed to repair this for over £1000!! We were then told WE had done this because of our driving and it was classed as ‘wear and tear’ the car had 80,000 previous miles and we were told our 2,700 had done this to the clutch, absolutely insulting!! I also told this ‘trained employee’ they sold us a car with a puncture and my reply was ‘we’re talking about the clutch just now’ we picked up the car with 2 children under the age of 6, now this puncture was already known by the ‘trained employee’ as when we bought the car she arrived out the door with a pump before we set off!! Hope she doesn’t have her own kids I really do, scary! Anyway, the repair was too much so we decided not to take the car back so the cowboys kept it and will no doubt sell on to other people with MUG on their foreheads, do not buy a white Citroen Picasso SY64 KHO, just a heads up. I have now bought a new car from SR Motors in Paisley Road West, HIGHLY RECOMMEND, great customer service!!! ⭐️
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Went to Kilwinning trade centre,was looking for a small car to get me from a to b. Salesman Philip was very helpful and pleasant to deal with.made the process of buying a second hand car easy.
Contacted Connor about a Citroen Grand Picasso I saw on the website. Connor was friendly and helpful on the phone and happy for us to go down and see the car. He was also happy to help with a trade in for my older car. I can honestly say the service was first class. Quick too, Went to see the car on the Monday, and by Tuesday lunchtime the car was sitting at my front door. Fast, efficient first class service. I would definitely contact Connor again in the future for buying another car
Salesman Jim Burley: my wife and I had a very pleasant experience when buying her wee Clio. Jim made it relaxed and informative with ease. Explained every query we had. We are so happy with the car and can't thank Jim and the rest of the team enough. We will recommend VTC.
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I wanted to say thank you to all the team at your Kilwinning Branch. Kyle you are a very kind and professional young man who overseed the purchase of my car. I would definitely recommend ur Garage. Thanks again
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Picked up my 4th car from vehicle trade centre killwinnig. As always went to Jim and told him my budget and preference and he did a great job of finding me the car I wanted. The process was quick and easy as always. Thanks Jim and the team
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Jim at the VTC was amazing and approachable. I got a great deal and was left feeling very pleased, would 100% recommend to anyone :)
Good communication and swift process nice top car decent car will definitely use company again Thanks again Jim for the csr
Secured a vehicle (Honda CRZ, 60 plate) in April 2021with a deposit over the phone leaving the garage a 2 week window to prepare the car. Train journey of nearly 200 miles at a time of rail replacements buses being provided which took 6.5 hours. Took the car for a test drive and 2 plumes of smoke came from from the exhaust less half a mile away from the garage with a smell of burning oil. The test drive was longer than I would usually take (40 mins covering 7 miles) due to the smoke and smell. I stopped a couple of times and also realised that 3 brakes were overheating and one was stone cold so something was not right i.e. binding, not set up or seized callipers. During the 40 mins I spoke to the garage to explain the issues and to say I hadn’t gone AWOL. Returned the car explaining the issues again and said that it wasn’t safe to drive 200 miles home. The sales chap, David called the owner of the garage who said if I took the car he would take £50 off the price to which I said the car simply wasn’t safe to drive and I wouldn’t be taking the car. Due to the lack of preparation with the vehicle (2 weeks notice should have been more than enough) I had to purchase train tickets home but due to the time and rail replacement service I only got 3/4 of the way home and had to have an unplanned overnight stay then had to continue my journey home the next day. An absolute nightmare. Further calls and emails to Vehicle Trade Centre reveal that the mechanics worked to service seized brakes a week or so later. Return ticket was nearly £80 and an over night stay was £40. Completely unplanned expenses when I should heave driven the vehicle home. I later asked David via email upon my return, if the garage was prepared to meet my travel costs or at least half of them as I would have purchased the vehicle and driven it home if it had have been safe to do so, however IT WAST SAFE. An email was returned saying that the owner wasn’t prepared to make a payment towards my costs as he has a business to run. The CRZ is still for sale months later, it was nowhere near safe and seemingly still has issues. Avoid Avoid Avoid, dishonest and unreliable garage, Ill prepared even with 2 weeks notice…little wonder this car is still for sale. I am aware that car is still on on Autotrader. Avoid disappointment and leave well alone.
Bought our corsa the other day, Jim was very helpful in every way with his knowledge and advise which we really appreciated. Any questions we asked he could answer without hesitation. The gentleman who does the coachwork touched up some scratches that I'd found without any trouble would recommend people to go and we would definitely be back.
Vehicle Trade Centre Kilwinning is an Independent dealership that is based in Kilwinning. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Vehicle Trade Centre Kilwinning
Irvine Road
Kilwinning
North Ayrshire Council
KA13 7NG
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