Purchased a quality Mercedes’ estate today from Mr. Tommy Temple of Wheelers in Chipping Norton. A very professional outfit. My car was carefully checked over, serviced, mot and came with all the handbooks and service records. I couldn’t be happier. I’ll be back to buy another!
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In general, this is a very professional business with good staff, product knowledge and sales service however, sadly let down by their warranty and aftersales support. Buyer beware of the warranty clauses, should you purchase a vehicle from Wheelers (which I did at 24K), and should it develop a fault within the 3 month warranty period (which it did), then the buyer is responcible for a professional diagnostic check to identify the fault prior to Wheelers making judgment. The repaire was completed by a local garage under their warranty however the diagnostics cost me 60.00 which I felt was totally unjust. As per other reviews I also experianced poor afterservice following repeated attempts contecting Wheelers by phone and email - no responce via email, no call backs by phone. Warranty then expired so no further contact expected. This is quite sad as good used car dealers can be hard to find, this one was outstanding up till the fault then attitude changed. I would however stress this is not a complaint, simply an observation of my particular case and regardless of how unjust this may or may not be - its in the warranty for those who choose to read it.
I would like to thank Chris for making my car sale so easy . I test drove a 430d BMW on Friday and the following Saturday collected it . Fully serviced and peace of mind motoring . Thank you guys
All round the perfect experience with the purchase of my new car, everyone was so friendly, used the 'Click And Collect' service, paperwork was done on email. Easy, simple and amazing!
Brilliant selection of cars, staff were all lovely, full serviced and MOT'd my Discovery when i brought it. couldn't recommend enough
Wheelers Chipping Norton is an Independent dealership that is based in Chipping Norton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Wheelers Chipping Norton
Chapel House Crossroads
Chipping Norton
Oxfordshire
OX7 5TB
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