2,362 reviews from our car dealer reviews community
Leave a review for Concept Car Credit
Leave a review

2,362 reviews from our car dealer reviews community

Leave a review for Concept Car Credit
Leave a review
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"Nice & Easy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The whole process of buying the car was quite nice and easy. We've had to change the light bulbs numerous times, the car rolls back and it jerks when setting off. I’m currently waiting from someone from the dealership to get back in touch with me. I’ve dealt with two people from sales, Sam and a man’s name I can’t remember, they were both nice and made getting the car nice and easy as well.

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"Customer Service was next to none"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Customer Service was next to none. I loved the personal attention I received on a 1-1 level, all my concerns were dealt with honest clear answers, I'll definitely recommend to friends and family,

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" I'm happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5 yes im happy. They keep in touch by email well

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Aftersales from Concept Car Credit in response to I'm happy

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Mercedes A-Class"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Having recently purchased a Mercedes A-Class from Concept Car Credit back in January, I've had a few issues, if I'm honest, ranging from a squeaking noise coming from the wheel to having too much oil in the engine. I'm in the process of going through the warranty and have been back and forth with the dealership. In regard to the buying experience, there was no problem, it was a quick, easy process, so based on everything, I'd give my experience a 3-star rating.

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Aftersales from Concept Car Credit in response to Mercedes A-Class

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"5 definitely thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5 definitely thank you

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Aftersales from Concept Car Credit in response to 5 definitely thank you

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Helpful aftersales"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Since purchasing the Ford Kuga, I have had issues, but the aftersales has been helpful at getting them resolved, and I believe it has now been fixed. Gaz at concept car credit was very helpful throughout the process and even know I've had an issue id give it full marks

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Aftersales from Concept Car Credit in response to Helpful aftersales

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Citroën C4"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Getting on alright with the Citroën C4, had an intermittent parking system fault that I'm keeping an eye on. In regard to the experience whilst buying the Citroën at Concept Car Credit, it was very good. I got all my questions answered and went on a test drive. 5 stars.

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Aftersales from Concept Car Credit in response to Citroën C4

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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" Experience was lovely"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I am enjoying my new Mercedes C-Class. I've got a couple of issues that they are sorting, so that's all good, and whilst I was at Concept, the experience was lovely, and I'd give it 5 out of 5 stars.

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Aftersales from Concept Car Credit in response to Experience was lovely

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"5 great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

5 great service

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Aftersales from Concept Car Credit in response to 5 great service

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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"Simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It was so simple and quick no messing around

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Aftersales from Concept Car Credit in response to Simple

Thank you for taking the time to leave us a review. We take great pride in the quality of our vehicles and the customer service we offer. Wishing you many happy miles ahead - Happy motoring!

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Dealership Information

WELCOME TO THE WORLD OF
CONCEPT CAR CREDIT

We are specialists in providing car finance and offer a great selection of high-quality used vehicles suiting everybody’s budget. Why not call 01204 466 400, make an appointment and come to see our showroom in Manchester (we are just 5 minutes away from the M60, M61 and M62).

 

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
2362 reviews4.8 out of 5 stars — Rated Excellent
Excellent
2065
Very Good
283
Average
13
Poor
1
Terrible
0

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    Contact Information

    Address

    Concept Car Credit
    Unit 1 Europa Trading Estate Stoneclough Road
    Manchester
    M26 1GG

    Get in touch

    01204 466 400
    https://www.conceptcarcredit.co.uk/

    Opening times
    Mon 09:00 - 20:00
    Tue 09:00 - 20:00
    Wed 09:00 - 20:00
    Thu 09:00 - 20:00
    Fri 09:00 - 18:30
    Sat 09:00 - 18:00
    Sun CLOSED

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Concept Car Credit

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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