98% Reviews
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95% Recommend
to friend


345 reviews from our car dealer reviews community
Leave a review for Motortrust UK Lancaster
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345 reviews from our car dealer reviews community

Leave a review for Motortrust UK Lancaster
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"Really pleased"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I found Motortrust on Auto trader and both the KIA and service I received has been good. We were really pleased on how everything went overall. On top of this, Connor who we dealt with was brilliant!

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Aftersales from Motortrust UK Lancaster in response to Really pleased

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Professional "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I had a Hyundai before and fancied a newer model, so I found one from Motortrust whom I brought from previously. My initial experience with them was really good, very professional from star to finish. The professionalism and the curtsy of the staff stood out, which is what made me choose them again.

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Aftersales from Motortrust UK Lancaster in response to Professional

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Good service. Fair price. Car seems solid.

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Aftersales from Motortrust UK Lancaster in response to 5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Man was Lovely "
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The overall experience has been okay, I am being honest the customer service was quite poor. There were over 6 delays meaning I did not get the car until ten days after. It was quite rude and abrupt. the car was also not given to me in the condition I expected. I will say that the man who delivered the car was lovely and I am happy with the car now.

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Aftersales from Motortrust UK Lancaster in response to Man was Lovely

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

MotorTrust was local in the area to me and when I went down they were spot on! the service I received was brilliant, Cal answered all my questions he was spot on. Five stars!

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Aftersales from Motortrust UK Lancaster in response to Spot on

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"overall 4/5"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

the customer service was okay, i feel like the salesman could've had a different approach and been more customer focused. The car had a few issues initially but that all got sorted in the end. Overall id rate my experience 4 out of 5

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Aftersales from Motortrust UK Lancaster in response to overall 4/5

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Really good customer service. There were a few scratches on the car however they did resolve the problem. I also liked how there was no pressure felt during the experience and the test drive was all well & good.

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Aftersales from Motortrust UK Lancaster in response to Good customer service

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Connor was pleasant dealing with"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I’m very happy with my mini clubman. Connor was pleasant dealing with, he was very helpful and showed me a couple cars, but I decided to go for the clubman after spotting one.

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Aftersales from Motortrust UK Lancaster in response to Connor was pleasant dealing with

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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"Straight forward"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Citroen is fine, we are still waiting on some bits to be delivered so just waiting on that. Their customer service was fine really just straight forward. I took it on a test drive, and it was fine other than there not being a lot of fuel in it.

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Aftersales from Motortrust UK Lancaster in response to Straight forward

Thanks for the constructive feedback - It's invaluable in helping us identify areas for improvement. If you require further support, please don't hesitate to reach out.

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"Running well"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The Audi A3 has been running well with no issues. The service was friendly, we did have an issue with the logbook and getting the spare key. We did get refunded for the logbook, and the spare key has been sent out to us. Don't see a reason why you wouldn't use MotorTrust again in the future.

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Aftersales from Motortrust UK Lancaster in response to Running well

Thank you so much for your kind words. We're thrilled to hear you had a great experience and your support means a lot to us. Kind Regards, Motortrust UK

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Dealership Information

Welcome to MotorTrust Lancaster

From humble beginnings as a small used car dealer in Bolton, MotorTrust Lancaster has grown to probably the biggest independent used car dealership in Lancashire.

Our Stock - Your Choice

We pride ourselves on supplying quality late plate, low mileage vehicles, including all makes and models, manual, automatics, hatchbacks, saloons, MPVs and 4x4 vehicles, in diesel and petrol variants. We have a great selection of Prestige and Performance cars in stock with marques such as Mercedes, BMW, Jaguar and Lexus available to view in our showroom. 4x4s and pick ups are always in demand with our customers, so you will find models available and on show from Land Rover, Mitsubishi, Jeep and Volkswagen.

Prepped to High Standards

Every vehicle we offer is fully HPI/ mileage checked, fully valeted and prepared to the highest standard. We can also offer competitive finance packages and comprehensive warranties to suit your requirements.

Competitive Pricing - Great Value

Our prices are monitored daily by the buying team to ensure we offer the lowest prices possible, supplying vehicles to customers across the UK, because of this we have a high turnover of vehicles; achieved by working on a lower profit margin than our competitors. This ensures our customers are able to buy good quality vehicles, at less than the average market price! Compare our prices, like-for-like with other big motor retailers, you will be hard-pressed to find a better deal, but don't take our word for it, come and have a look for yourselves!

No Pressure - Advice When You need it

As a family business, we are proud to offer all our guests a friendly and honest environment with no pressure selling, in which you can choose your next car from over 350 vehicles in stock with complete confidence. We are sure you'll find a great car and get a great deal. Don't take our word for it take a look at our customer reviews and testimonials.

We look forward to seeing you soon, if you have any questions in the meantime please don't hesitate to get in touch.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
345 reviews4.5 out of 5 stars — Rated Excellent
Excellent
228
Very Good
96
Average
20
Poor
0
Terrible
1

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  • Contact Information

    Address

    Motortrust UK Lancaster
    Mellishaw Lane
    Morecambe
    LA3 3FB

    Get in touch

    01524 969194
    https://www.motortrustuk-lancaster.co.uk/

    Opening times
    Mon 09:00 - 19:00
    Tue 09:00 - 19:00
    Wed 09:00 - 19:00
    Thu 09:00 - 19:00
    Fri 09:00 - 19:00
    Sat 09:00 - 18:00
    Sun 10:30 - 17:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    98%
    Percent of reviews responded to by this dealer

    Additional Information About Motortrust UK Lancaster

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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