Four stars

I needed a different kind of car so looked on AutoTrader and found a Kia I liked. It was a very fast, efficient process. I don’t give out five stars but I’m happy with the car.

Very happy with the car. The sale partner was good. Had to wait to get the car as the valeters were running behind but other than that it was ok. The process went pretty smooth, I would recommend them.

I’m getting on really well with my Mini, its all perfect. I saw the car on Autotrader and found the dealership to be an overall good experience and the car salesman Mike was nice and helpful.

I was driving past as spotted the van which had less mileage than others and was a good price. I would rather go local incase I have an issue. There was some confusion with the finance option so I paid cash. The manager was very accommodating to get a deal done. Can't fault the manager for coming over with jump leads when I had a battery issue after taking the van away. They were spot on to deal with.

The car is absolutely fine. I found some good cars on their website so I thought I’d come have a look and found a Fiesta I liked. North West Trade Centre’s customer service is really good. I gave 4 stars as I don't give out full marks. but Stuart was perfect. He got everything sorted out for me proper quickly.

I’ve had lots of Fords before, they are cheap and cheerful. I looked at one at the Preston site but chose one at the Lancaster site instead. Pawel was very nice and helpful, not pushy.

in store service was great, cars great. Reason fir lower scores is communication afterwards was terrible. And ongoing issues with trade in still ongoing nearly 2 months after sale

The Volvo is fine. I had no bother with the dealership. I needed a car and they had the car advertised on Ebay. Only one niggle, it had two key fobs with the car and we were told both work but only one does but i'm happy to leave it as it is. They had an awful lot of cars which is good because you have choice. The sales guys were good with me, I would recommend.

I bought the car for my daughter, she loves it. I looked online and found it stood out due to the condition of the advert and the price was reasonable. When I got there I was a little disappointed as it was filthy but I could see through the dirt, it had low mileage, I checked the MOT and decided to go for it. I had to push that I was serious as no one initially came over to me but Ian dealt with me and I explained I needed the car to have a valet, new MOT, two new tyres and the recall sorting. I put a deposit down and he got it all done which gave me the confidence to get it for my daughter.